Traveling with companions : the social customer journey
Year of publication: |
2021
|
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Authors: | Hamilton, Ryan ; Ferraro, Rosellina ; Haws, Kelly L. ; Mukhopadhyay, Anirban |
Published in: |
Journal of marketing. - Thousand Oaks, CA : Sage Publishing, ISSN 1547-7185, ZDB-ID 2052318-X. - Vol. 85.2021, 1, p. 68-92
|
Subject: | customer experience | customer journey | joint consumption | social distance | social influence | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Social Web | Social web |
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