Trust development in e‐services: a cohort analysis of Millennials and Baby Boomers
Year of publication: |
2013
|
---|---|
Authors: | Obal, Michael ; Kunz, Werner |
Published in: |
Journal of Service Management. - Emerald Group Publishing Limited, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 24.2013, 1, p. 45-63
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Online trust | e‐Services | Generational cohorts | Millennials | Baby Boomers | e‐tailers | Trust | Internet |
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