Up close and personal : customer relationship marketing @ work
Authors: | Gamble, Paul R. ; Stone, Merlin ; Woodcock, Neil |
---|---|
Publisher: |
London : Kogan Page |
Subject: | Kundenmanagement | Beziehungsmanagement | Telemarketing |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
-
Management-Handbuch Electronic Commerce : Grundlagen, Strategien, Praxisbeispiele
Hermanns, Arnold, (1999)
-
Link, Jörg, (1999)
-
(1998)
- More ...
-
Stone, Merlin, (2019)
-
Customer management in public sector organisations
Woodcock, Neil, (2008)
-
Customer relationship marketing : get to know your customers and win their loyalty
Stone, Merlin, (2000)
- More ...