Value-creation space : the role of events in a service-dominant marketing paradigm
Year of publication: |
2011
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Authors: | Crowther, Philip ; Donlan, Leah |
Published in: |
Journal of marketing management : MM. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0267-257X, ZDB-ID 645971-7. - Vol. 27.2011, 13/14, p. 1444-1463
|
Subject: | Betriebliche Wertschöpfung | Value creation | Veranstaltungswirtschaft | Event sector | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality |
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