Website usability, consumer satisfaction and the intention to use a website : the moderating effect of perceived risk
Year of publication: |
2012
|
---|---|
Authors: | Belanche, Daniel ; Casaló, Luis V. ; Guinalíu, Miguel |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 19.2012, 1, p. 124-132
|
Subject: | Website | Benutzerschnittstelle | User interface | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Risikopräferenz | Risk attitude |
-
Effective product customization on the Web : an information systems success approach
Bharati, Pratyush, (2008)
-
Fan, Qingji, (2013)
-
The perceptual fluency effect on pleasurable online shopping experience
Im, Hyunjoo, (2010)
- More ...
-
Reciprocity and commitment in online travel communities
Belanche, Daniel, (2019)
-
The role of consumer happiness in relationship marketing
Belanche, Daniel, (2013)
-
Online social networks in the travel sector
Belanche, Daniel, (2010)
- More ...