What do hotel employees think about service robots? : a qualitative study in Turkey
Year of publication: |
2021
|
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Authors: | Vatan, Ahmet ; Dogan, Seden |
Published in: |
Tourism management perspectives : TMP. - Amsterdam [u.a.] : Elsevier, ISSN 2211-9736, ZDB-ID 2672710-9. - Vol. 37.2021, p. 1-10
|
Subject: | Hotel | Hotel employees | Non-human | Robot | Service robot | Roboter | Hotellerie | Hotel industry | Türkei | Turkey | Tourismusberufe | Tourism employees | Dienstleistungsqualität | Service quality | Arbeitskräfte | Workforce |
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