Why do salespeople quit? : an empirical examination of own and peer effects on salesperson turnover behavior
Year of publication: |
June 2017
|
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Authors: | Sunder, Sarang ; Kumar, V. ; Goreczny, Ashley ; Maurer, Todd |
Published in: |
Journal of marketing research : JMR. - Thousand Oaks, CA : SAGE Publishing, ISSN 0022-2437, ZDB-ID 218319-5. - Vol. 54.2017, 3, p. 381-397
|
Subject: | goal realization | peers | customer satisfaction | turnover | relative performance | Verkaufspersonal | Salespeople | Arbeitsmobilität | Labour mobility | Kundenzufriedenheit | Customer satisfaction | Soziale Gruppe | Social group | Kündigung | Dismissal | Arbeitszufriedenheit | Job satisfaction | Soziale Beziehungen | Social relations | Arbeitsleistung | Job performance |
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