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accessRights:"restricted"
~isPartOf:"EuroMed journal of management : EMJM"
~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Kundenzufriedenheit"
~subject:"Online-Buchungssystem"
~subject:"Social Web"
~subject:"Social web"
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Kundenzufriedenheit
Online-Buchungssystem
Social Web
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Reisevermittler
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Travel agency
9
Consumer behaviour
6
Konsumentenverhalten
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E-commerce
5
Electronic Commerce
5
Customer satisfaction
4
Holiday behaviour
4
Online retailing
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Online-Handel
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Tourism
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Tourismus
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Urlaubsverhalten
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Beziehungsmarketing
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Relationship marketing
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Website
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Brand image
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Brand management
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China
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Dienstleistungsqualität
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Hotel industry
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Hotellerie
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Internet
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Internet marketing
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Markenführung
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Markenimage
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Online-Marketing
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Service quality
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Bewertung
1
Book trade
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Brand attitude
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Consumer behavior
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Bala, Pradip Kumar
1
Cárdenas, David A.
1
Gonc̦alves, Helena Martins
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Harrill, Rich
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Kohila Ranjini, Annathurai
1
Mohd. Haniff Jedin
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Mokhtaran, Mahrokh
1
Oureh, Sara Esmaeil
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Rana, Nripendra P.
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Ray, Arghya
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EuroMed journal of management : EMJM
International journal of business information systems : IJBIS
Journal of business research : JBR
Journal of hospitality marketing & management
Journal of travel and tourism marketing
8
International journal of hospitality management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of vacation marketing
3
Service business
2
Tourism management perspectives : TMP
2
Asia Pacific business review
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic business : IJEB
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
Inventi impact: retailing & consumer services
1
Inventi impact: supply chain & logistics
1
Journal of Asia Pacific business
1
Journal of Islamic marketing
1
Journal of business economics and management
1
Journal of consumer behaviour : an international research review
1
Journal of hospitality and tourism insights
1
Journal of information & knowledge management : JIKM
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Manthan : journal of commerce and management
1
Online reputation management in destination and hospitality : what we know, what we need to know
1
Piccola impresa : rivista internazionale di studi e ricerche
1
Predicting trends and building strategies for consumer engagement in retail environments
1
Services marketing cases in emerging markets : an asian perspective
1
Theoretical economics letters
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism economics : the business and finance of tourism and recreation
1
Tourism management : research, policies, practice
1
Tourism planning & development
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1
Exploring the drivers of customers' brand attitudes of online travel agency services : a text-mining based approach
Ray, Arghya
;
Bala, Pradip Kumar
;
Rana, Nripendra P.
- In:
Journal of business research : JBR
128
(
2021
),
pp. 391-404
Persistent link: https://www.econbiz.de/10012494465
Saved in:
2
The effect of service climate and internal marketing on organisational citizenship behaviour and customer orientation of service providers (case of study : travel and tourism agenc...
Oureh, Sara Esmaeil
;
Mokhtaran, Mahrokh
- In:
EuroMed journal of management : EMJM
3
(
2020
)
3/4
,
pp. 196-207
Persistent link: https://www.econbiz.de/10012504166
Saved in:
3
Exploring travellers booking factors through online booking agency
Mohd. Haniff Jedin
;
Kohila Ranjini, Annathurai
- In:
International journal of business information systems : …
35
(
2020
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10012312938
Saved in:
4
Chinese customers' evaluation of travel website quality : a decision-tree analysis
Sun, Ping
;
Cárdenas, David A.
;
Harrill, Rich
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 476-497
Persistent link: https://www.econbiz.de/10011499274
Saved in:
5
Causal recipes for customer loyalty to travel agencies : differences between online and offline customers
Silva, Graça Miranda
;
Gonc̦alves, Helena Martins
- In:
Journal of business research : JBR
69
(
2016
)
11
,
pp. 5512-5518
Persistent link: https://www.econbiz.de/10011590571
Saved in:
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