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isPartOf:"Journal of retailing and consumer services"
~subject:"Brand"
~subject:"Viral marketing"
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Search: subject_exact:"Customer experience management"
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Brand
Viral marketing
Beziehungsmarketing
582
Relationship marketing
582
Consumer behaviour
459
Konsumentenverhalten
459
Customer satisfaction
256
Kundenzufriedenheit
256
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Journal of retailing and consumer services
Journal of business research : JBR
95
The journal of product & brand management
70
The journal of brand management : an international journal
67
International journal of hospitality management
25
Journal of hospitality marketing & management
24
Cogent business & management
23
International journal of contemporary hospitality management
23
Psychology & marketing
23
Marketing intelligence & planning
21
Journal of strategic marketing
20
Asia Pacific journal of marketing and logistics
19
International journal of internet marketing and advertising : IJIMA
18
European journal of marketing : EJM
17
Industrial marketing management : the international journal for industrial and high-tech firms
17
Journal of promotion management : innovations in planning and applied research
16
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
13
Journal of service management
13
SpringerLink / Bücher
13
The journal of services marketing
13
Tourism management : research, policies, practice
13
Journal of marketing
12
Journal of travel and tourism marketing
12
Business horizons
11
International journal of market research
11
Journal of service research : JSR
11
Global business review
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
10
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
10
Journal of fashion marketing and management
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
The journal of consumer marketing
10
European journal of marketing
9
International journal of retail and distribution management
9
Journal of marketing management : JMM ; journal of the Academy of Marketing
9
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
9
Consumer-brand relationships : theory and practice
8
Journal of marketing analytics : JMA
8
Journal of retailing
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ECONIS (ZBW)
97
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81
Brand loyalty among Norwegian car owners
Jørgensen, Finn
;
Mathisen, Terje Andreas
;
Pedersen, Hassa
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 256-264
Persistent link: https://www.econbiz.de/10011528702
Saved in:
82
Dimensions and outcomes of experience quality in tourism : the case of Port wine cellars
Fernandes, Teresa
;
Cruz, Mariana
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 371-379
Persistent link: https://www.econbiz.de/10011529013
Saved in:
83
Proactive versus reactive apparel brands in sustainability : influences on brand loyalty
Park, Hyejune
;
Kim, Youn-Kyung
- In:
Journal of retailing and consumer services
29
(
2016
),
pp. 114-122
Persistent link: https://www.econbiz.de/10011442366
Saved in:
84
Perceptions of others, mindfulness, and brand experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
85
Evaluating the effect of corporate social responsibility communication on mobile telephone customers
Chomvilailuk, Rojanasak
;
Butcher, Ken
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 164-170
Persistent link: https://www.econbiz.de/10011598733
Saved in:
86
Merely asking the customer to recommend has an impact on word-of-mouth activity
Söderlund, Magnus
;
Mattsson, Jan
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 80-89
Persistent link: https://www.econbiz.de/10011388078
Saved in:
87
The effects of harm directions and service recovery strategies on customer forgiveness and negative word-of-mouth intentions
Casidy, Riza
;
Shin, Hyunju
- In:
Journal of retailing and consumer services
27
(
2015
),
pp. 103-112
Persistent link: https://www.econbiz.de/10011388094
Saved in:
88
A higher-order model of consumer brand engagement and its impact on loyalty intentions
Dwivedi, Abhishek
- In:
Journal of retailing and consumer services
24
(
2015
),
pp. 100-109
Persistent link: https://www.econbiz.de/10010528599
Saved in:
89
The impact of customer awareness of manufacturer name disclosure on retail brand attitudes and loyalty in Korea
Cho, Young Sang
;
Rha, Hye-Su
;
Burt, Steven
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 128-137
Persistent link: https://www.econbiz.de/10010468488
Saved in:
90
Consumer reaction to service rebranding
Collange, Véronique
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 178-186
Persistent link: https://www.econbiz.de/10010469052
Saved in:
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