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language:"eng"
~isPartOf:"Banking and finance : views from Hungary and Japan; [in May 1991, the 5th Hungary-Japan Economic Roundtable Conference was held in Budapest]"
~isPartOf:"Bulletin / Bank of Finland"
~isPartOf:"Discussion paper / Centre for Economic Policy Research"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"New trends in banking management : with 42 tables"
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Bank marketing
10
Bankmarketing
10
Beziehungsmarketing
4
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3
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3
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2
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2
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Banking and finance : views from Hungary and Japan; [in May 1991, the 5th Hungary-Japan Economic Roundtable Conference was held in Budapest]
Bulletin / Bank of Finland
Discussion paper / Centre for Economic Policy Research
Journal of service research : JSR
New trends in banking management : with 42 tables
Journal of financial services marketing : JFSM
26
Client centricity : relationship management in banking
11
The international journal of bank marketing : IJBM
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Services marketing quarterly
4
The journal of services marketing
4
The service industries journal
4
Commercial lending review
3
FDIC quarterly
3
International Customer Behaviour and Retailing Research : 2nd CIRCLE conference proceedings
3
Journal of retailing and consumer services
3
Thünen-series of applied economic theory : working paper
3
Bankers' magazine
2
Banks and bank systems : international research journal
2
CRM in financial services : a practical guide to making customer relationship management work
2
Emerald points
2
European management journal
2
Europäische Hochschulschriften / 5
2
International journal of business innovation and research
2
Journal of marketing
2
Journal of payments strategy & systems
2
Strategic marketing management and tactics in the service industry
2
Young consumers : insight and ideas for responsible marketers
2
Acta Universitatis Danubius / Oeconomica
1
Advances in Pacific Basin business, economics, and finance
1
Advances in banking technology and management : impacts of ICT and CRM
1
Aktuelle Entwicklungen im Finanzdienstleistungsbereich : 3. Liechtensteinisches Finanzdienstleistungs-Symposium an der Fachhochschule Liechtenstein ; mit 50 Tabellen
1
Amfiteatru economic : an economic and business research periodical
1
Analyzing the strategic role of social networking in firm growth and productivity
1
BREAD working paper
1
Bangladesh journal of political economy
1
Banken in Japan heute : kulturelle Besonderheiten und Erfahrungen im japanischen Finanzwesen
1
Banking : services, opportunities and risks
1
Banking and information technology : BIT ; a strategic report for top management
1
Brand research : [an outcome of the second International Conference on Brand Management]
1
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1
Unshrouding effects on demand for a costly add-on : evidence from bank overdrafts in Turkey
Alan, Sule
;
Cemalcilar, Mehment
;
Karlan, Dean
;
Zinman, …
-
2015
Persistent link: https://www.econbiz.de/10010496920
Saved in:
2
Modeling customer reactions to sales attempts : if cross-selling backfires
Güneş, Evrim D.
;
Akşin, O. Zeynep
;
Örmeci, E. Lerzan
; …
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 168-183
Persistent link: https://www.econbiz.de/10003982846
Saved in:
3
Drivers of trust in relational service exchange : understanding the importance of cross-cultural differences
Schumann, Jan Hendrik
;
Wangenheim, Florian von
; …
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 453-468
Persistent link: https://www.econbiz.de/10008736062
Saved in:
4
Evolutionary changes in service attribute importance in a crisis scenario : the Uruguayan financial crisis
Kim, Moshe
;
Lado, Nora
;
Torres, Anna
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 429-440
Persistent link: https://www.econbiz.de/10003853632
Saved in:
5
Designing multi-interface service experiences : the service experience blueprint
Patrício, Lia
;
Fisk, Raymond P.
;
Falcão e Cunha, Joã
- In:
Journal of service research : JSR
10
(
2007/08
)
4
,
pp. 318-334
Persistent link: https://www.econbiz.de/10003705712
Saved in:
6
From banking on customers to banking on regions : a flexible, diffusive bricks & mortar network organization for real focus on customers
Karellas, D. G.
;
Stamoulis, D. S.
- In:
New trends in banking management : with 42 tables
,
(pp. 119-133)
.
2002
Persistent link: https://www.econbiz.de/10001703794
Saved in:
7
Integrated customer relationship management in the banking sector
Vlachopoulou, M.
;
Manthou, V.
;
Ioannidis, O.
- In:
New trends in banking management : with 42 tables
,
(pp. 135-148)
.
2002
Persistent link: https://www.econbiz.de/10001703806
Saved in:
8
Payment methods in Finland and selected EU countries : electronic banking and other developments
Hatakka, Tuula
- In:
Bulletin / Bank of Finland
72
(
1998
)
2
,
pp. 3-7
Persistent link: https://www.econbiz.de/10001238731
Saved in:
9
Market discipline and incentive problems in conglomerate banks
Boot, Arnoud W. A.
-
1998
Persistent link: https://www.econbiz.de/10013422590
Saved in:
10
Marketing of financial services in Hungary : bank-marketing
Bácskai, Tamás
- In:
Banking and finance : views from Hungary and Japan; [in …
,
(pp. 155-164)
.
1991
Persistent link: https://www.econbiz.de/10001312012
Saved in:
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