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person:"Günter, Bernd"
~language:"eng"
~person:"Herrmann, Andreas"
~person:"Ruyter, Ko de"
~person:"Svensson, Göran"
~type:"article"
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Search: subject_exact:"Customer orientation"
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Beziehungsmarketing
60
Relationship marketing
60
Lieferantenmanagement
23
Supplier relationship management
23
Customer satisfaction
22
Kundenzufriedenheit
22
Confidence
16
Vertrauen
16
B-to-B-Marketing
13
Business-to-business marketing
13
Consumer behaviour
12
Konsumentenverhalten
12
commitment
9
satisfaction
9
Arbeitszufriedenheit
8
Job satisfaction
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trust
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Salespeople
7
Selling
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Verkauf
7
Verkaufspersonal
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Dienstleistungsqualität
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coordination
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relationship marketing
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Norway
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Norwegen
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Satisfaction
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South Africa
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Südafrika
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Trust
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continuity
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cooperation
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Customer integration
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Günter, Bernd
Herrmann, Andreas
Ruyter, Ko de
Svensson, Göran
Kumar, V.
55
Han, Heesup
52
Hollebeek, Linda D.
44
Verhoef, Peter C.
39
Gil Saura, Irene
37
Mattila, Anna S.
37
Palmatier, Robert W.
33
Smith, Alan D.
32
Prentice, Catherine
30
Loureiro, Sandra Maria Correia
28
Thaichon, Park
27
Grewal, Dhruv
25
Quach, Sara
25
Agnihotri, Raj
24
Hyun, Sunghyup Sean
24
Karjaluoto, Heikki
24
Klaus, Philipp
24
Bang, Nguyen
23
Vrontis, Demetris
23
Rather, Raouf Ahmad
21
Wong, IpKin Anthony
21
Balaji, M. S.
20
Grönroos, Christian
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Gustafsson, Anders
20
Harrigan, Paul
20
Heinonen, Kristina
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Kumar, Vikas
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Neslin, Scott A.
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Sesé, F. Javier
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So, Kevin Kam Fung
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Beatty, Sharon E.
19
Brodie, Roderick J.
19
Khan, Imran
19
Malthouse, Edward C.
19
Rahman, Zillur
19
Aksoy, Lerzan
18
Casidy, Riza
18
Edvardsson, Bo
18
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The journal of business & industrial marketing
5
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of procurement management
4
Journal of business-to-business marketing
4
Journal of the Academy of Marketing Science
4
International journal of business excellence
3
Journal of marketing
3
Journal of service research : JSR
3
International journal of business excellence : IJBEX
2
Journal of business research : JBR
2
Journal of economic psychology : research in economic psychology and behavioral economics
2
Journal of retailing
2
Marketing intelligence & planning
2
African journal of economic and management studies : AJEMS
1
Contemporary research in e-branding
1
Customer retention in the automotive industry : quality, satisfaction and loyalty
1
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Emergent strategies for e-business processes, services, and implications : advancing corporate frameworks
1
European business review
1
How to succeed in the digital age : strategies from 17 top managers
1
International journal of business governance and ethics : IJBGE
1
International journal of contemporary hospitality management
1
International journal of electronic commerce : IJEC
1
International journal of electronic customer relationship management : IJECRM
1
International journal of logistics economics and globalisation
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of contemporary marketing science
1
Journal of marketing research
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Marketing letters : a journal of research in marketing
1
Psychology & marketing
1
Schmalenbach business review : sbr
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South African journal of economic and management sciences
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ECONIS (ZBW)
60
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1
Precursors and outcomes of perceived value in B2B banking services : a nomological framework
Zietsman, Mariëtte Louise
;
Mostert, Pierre
;
Svensson, …
- In:
Journal of relationship marketing : innovations and …
22
(
2023
)
4
,
pp. 330-353
Persistent link: https://www.econbiz.de/10014422300
Saved in:
2
Salespeople's sales performance skills in B2B of services firms : a cross-industrial study
Høgevold, Nils
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
European business review
36
(
2024
)
2
,
pp. 201-224
Persistent link: https://www.econbiz.de/10014513321
Saved in:
3
The antecedents and outcomes of micro-enterprise business banking customers' relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, Pierre
; …
- In:
Journal of business-to-business marketing
31
(
2024
)
1
,
pp. 27-42
Persistent link: https://www.econbiz.de/10014514694
Saved in:
4
You've lost that learning feeling : drivers and drawbacks of channel partner disengagement with sales training
Satornino, Cinthia B.
;
Pelser, Jan
;
Wetzels, Martin
; …
- In:
Industrial marketing management : the international …
113
(
2023
),
pp. 258-276
Persistent link: https://www.econbiz.de/10014433589
Saved in:
5
The impact of the relationship commitment and customer integration on supply chain performance
Ruzo-Sanmartín, Emilio
;
Abousamra, Alaa Abdelaziz
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
4
,
pp. 943-957
Persistent link: https://www.econbiz.de/10014227519
Saved in:
6
A nomological framework of antecedents and postcedents to satisfaction in purchase and sales business relationships
Guan, Jyh-Liang
;
Lee, Tzong-ru
;
Mostert, Pierre
; …
- In:
Journal of contemporary marketing science
6
(
2023
)
1
,
pp. 46-63
Persistent link: https://www.econbiz.de/10014301512
Saved in:
7
The role of trust and commitment as mediators between economic and non-economic satisfaction in sales manager B2B relationships
Ferro-Soto, Carlos
;
Padin, Carmen
;
Svensson, Göran
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
1
,
pp. 235-251
Persistent link: https://www.econbiz.de/10013539060
Saved in:
8
A sequential logic model between sales performance and salesperson satisfaction in B2B markets
Rodríguez, Rocío
;
Høgevold, Nils
;
Otero-Neira, Carmen
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
1
,
pp. 180-194
Persistent link: https://www.econbiz.de/10012797127
Saved in:
9
The future of digital technologies in marketing : a conceptual framework and an overview
Plangger, Kirk
;
Grewal, Dhruv
;
Ruyter, Ko de
;
Tucker, …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
6
,
pp. 1125-1134
Persistent link: https://www.econbiz.de/10013463886
Saved in:
10
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
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