//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Meyer, Anton"
~person:"Gil Saura, Irene"
~person:"Wilde, Klaus D."
~subject:"Lieferantenmanagement"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenmanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Lieferantenmanagement
Beziehungsmarketing
92
Relationship marketing
92
Consumer behaviour
25
Konsumentenverhalten
25
Theorie
19
Theory
19
Customer satisfaction
16
Einzelhandel
16
Kundenzufriedenheit
16
Retail trade
16
Dienstleistungsqualität
15
Service quality
15
Brand image
13
Computer-assisted marketing
13
Deutschland
13
Germany
13
IT-gestütztes Marketing
13
Markenimage
13
Brand management
12
Markenführung
12
Kundenmanagement
11
Marketing management
10
Marketingmanagement
10
Supplier relationship management
10
Customer value
8
Kundenwert
8
Data Mining
7
Electronic Commerce
7
Spain
7
Spanien
7
Business process management
6
Data mining
6
E-commerce
6
Hotel industry
6
Hotellerie
6
Marketing
6
Prozessmanagement
6
B-to-B-Marketing
5
Brand equity
5
more ...
less ...
Online availability
All
Undetermined
4
Free
1
Type of publication
All
Article
10
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Aufsatz im Buch
2
Book section
2
Language
All
English
7
German
3
Author
All
Meyer, Anton
Gil Saura, Irene
Wilde, Klaus D.
Svensson, Göran
22
Bruhn, Manfred
16
Homburg, Christian
16
Ahlert, Dieter
11
Kleinaltenkamp, Michael
11
Naudé, Peter
10
Eggert, Andreas
9
Grönroos, Christian
9
Mostert, Pierre
9
Ivens, Björn Sven
8
La Rocca, Antonella
8
Mysen, Tore
8
Stock-Homburg, Ruth
8
Casidy, Riza
7
Friend, Scott B.
7
Helmke, Stefan
7
Jacob, Frank
7
Keränen, Joona
7
Palmatier, Robert W.
7
Scheer, Lisa K.
7
Aykol, Bilge
6
Folse, Judith Anne Garretson
6
Henneberg, Stephan
6
Hennig-Thurau, Thorsten
6
Mangus, Stephanie M.
6
Mpinganjira, Mercy
6
Nyadzayo, Munyaradzi W.
6
Paulssen, Marcel
6
Piller, Frank T.
6
Reinartz, Werner J.
6
Sheth, Jagdish N.
6
Snehota, Ivan
6
Swoboda, Bernhard
6
Thaichon, Park
6
Ulaga, Wolfgang
6
Wang, Yonggui
6
Andersen, Poul Houman
5
Bauer, Hans H.
5
Edvardsson, Bo
5
more ...
less ...
Published in...
All
Electronic Services
1
Interaktionen im Dienstleistungsbereich
1
Journal of industrial and business economics
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
The international review of retail, distribution and consumer research
1
The journal of business & industrial marketing
1
The journal of services marketing
1
The service industries journal
1
Tourism economics : the business and finance of tourism and recreation
1
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
1
more ...
less ...
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality
Berenguer Contrí, Gloria
;
Gil Saura, Irene
; …
- In:
Journal of industrial and business economics
51
(
2024
)
1
,
pp. 189-209
Persistent link: https://www.econbiz.de/10014512487
Saved in:
2
The role of retail equity, value and relational benefits in building B2B relationships in retailing
Gil Saura, Irene
;
Ruiz-Molina, M. Eugenia
;
Berenguer …
- In:
Journal of relationship marketing : innovations and …
19
(
2020
)
4
,
pp. 253-286
Persistent link: https://www.econbiz.de/10012312405
Saved in:
3
Latent segmentation in business-to-business based on information and communication technology and relationship variables
Fuentes-Blasco, Maria
;
Moliner-Velázquez, Beatriz
;
Gil …
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
2
,
pp. 460-468
Persistent link: https://www.econbiz.de/10011646491
Saved in:
4
Innovation as a key to strengthen the effect of relationship benefits on loyalty in retailing
Ruiz-Molina, Maria-Eugenia
;
Gil Saura, Irene
; …
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 131-141
Persistent link: https://www.econbiz.de/10011654602
Saved in:
5
Value antecedents in relationship between tourism companies
Moliner-Velazquez, Beatriz
;
Fuentes-Blasco, Maria
;
Gil …
- In:
The journal of business & industrial marketing
29
(
2014
)
3
,
pp. 215-226
Persistent link: https://www.econbiz.de/10010345210
Saved in:
6
Logistics service quality and buyer-customer relationships : the moderating role of technology in B2B and B2C contexts
Gil Saura, Irene
;
Ruiz-Molina, Maria Eugenia
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1109-1123
Persistent link: https://www.econbiz.de/10009154411
Saved in:
7
Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene
;
Ruiz Molina, Maria Eugenia
;
Servera …
- In:
The international review of retail, distribution and …
18
(
2008
)
5
,
pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
Saved in:
8
eCRM als Erfolgsbasis für Kundenbindung im Internet
Frielitz, Claudia
;
Hippner, Hajo
;
Wilde, Klaus D.
- In:
Electronic Services
,
(pp. 537-562)
.
2002
Persistent link: https://www.econbiz.de/10001652840
Saved in:
9
Customer Relationship Management
Hippner, Hajo
;
Martin, Stephan
;
Wilde, Klaus D.
- In:
Wirtschaftswissenschaftliches Studium : WiSt ; …
30
(
2001
)
8
,
pp. 417-422
Persistent link: https://www.econbiz.de/10001605069
Saved in:
10
Customer Relationship Management - Informationstechnologien im Dienste der Kundeninteraktion
Hettich, Stefanie
;
Hippner, Hajo
;
Wilde, Klaus D.
- In:
Interaktionen im Dienstleistungsbereich
,
(pp. 167-201)
.
2001
Persistent link: https://www.econbiz.de/10001555424
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->