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subject:"Consumer behaviour"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Reihe: Marketing : MAR"
~isPartOf:"The journal of services marketing"
~subject:"Online retailing"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Consumer behaviour
Online retailing
Konsumentenverhalten
890
Beziehungsmarketing
240
Relationship marketing
239
Customer satisfaction
212
Kundenzufriedenheit
212
Dienstleistungsqualität
204
Service quality
204
Brand management
129
Markenführung
129
Brand image
110
Markenimage
110
Emotion
92
Gastronomie
88
Restaurant industry
88
Hotel industry
76
Hotellerie
76
Viral marketing
71
Virales Marketing
71
Brand
67
Markenartikel
65
Social Web
56
Social web
56
Customer service
53
Kundenservice
53
Internet marketing
51
Online-Handel
50
Online-Marketing
50
Einzelhandel
49
Retail trade
49
Advertising effects
45
Beschwerdemanagement
45
Complaint management
45
Werbewirkung
45
USA
44
United States
43
Dienstleistungssektor
35
Service industry
35
Corporate Social Responsibility
34
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Undetermined
443
Free
4
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Article
866
Book / Working Paper
25
Type of publication (narrower categories)
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Article in journal
868
Aufsatz in Zeitschrift
868
Hochschulschrift
14
Thesis
14
Case study
3
Collection of articles of several authors
3
Fallstudie
3
Sammelwerk
3
Bibliografie enthalten
2
Bibliography included
2
Systematic review
1
Übersichtsarbeit
1
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English
870
German
21
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Han, Heesup
12
Jang, Soocheong
12
Mattila, Anna S.
11
Sharma, Piyush
11
Huber, Frank
9
Harris, Lloyd C.
6
Mitchell, Vincent-Wayne
6
Wong, IpKin Anthony
6
Bilgihan, Anil
5
Daunt, Kate L.
5
Dwivedi, Yogesh Kumar
5
Ha, Hong Youl
5
Jeong, Miyoung
5
Kaushik, Geetanjali
5
Klaus, Philipp
5
Liu, Matthew Tingchi
5
Moutinho, Luiz
5
Rana, Nripendra P.
5
Simintiras, Antonis C.
5
Wu, Luorong
5
Choi, Beom Joon
4
Chua, Bee-Lia
4
Drennan, Judy
4
Fong, Lawrence Hoc Nang
4
Greer, Dominique A.
4
Hollebeek, Linda D.
4
Hwang, Jinsoo
4
Law, Chun Hung Roberts
4
O'Cass, Aron
4
Rosenbaum, Mark
4
Sparks, Beverley
4
Bai, Billy
3
Bang, Nguyen
3
Buil, Isabel
3
Cai, Ruiying
3
Canniford, Robin
3
De Chernatony, Leslie
3
Denizci Guillet, Basak
3
DiPietro, Robin B.
3
Gilboa, Shaked
3
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Institution
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Josef Eul Verlag GmbH
3
Published in...
All
European journal of marketing : EJM
International journal of contemporary hospitality management
Reihe: Marketing : MAR
The journal of services marketing
Journal of business research : JBR
1,977
Journal of retailing and consumer services
1,930
International journal of consumer studies
761
International journal of hospitality management
723
Psychology & marketing
658
Journal of consumer research : JCR ; an interdisciplinary bimonthly
581
NBER working paper series
506
Working paper / National Bureau of Economic Research, Inc.
431
The journal of product & brand management
393
Asia Pacific journal of marketing and logistics
391
NBER Working Paper
380
The journal of brand management : an international journal
355
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of marketing research : JMR
343
Management science : journal of the Institute for Operations Research and the Management Sciences
329
Journal of international consumer marketing
319
Journal of travel and tourism marketing
316
Journal of marketing management : MM
307
Journal of retailing
303
Cogent business & management
297
Journal of marketing communications
295
International journal of retail & distribution management
292
Marketing letters : a journal of research in marketing
292
Tourism management : research, policies, practice
292
Journal of marketing
290
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
289
The international review of retail, distribution and consumer research
289
The journal of consumer marketing
284
Journal of consumer behaviour : an international research review
283
Journal of fashion marketing and management
283
SpringerLink / Bücher
283
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
273
Journal of the Academy of Marketing Science
266
Technological forecasting & social change : an international journal
262
Journal of business ethics : JOBE
259
Journal of economic psychology : research in economic psychology and behavioral economics
253
Journal of hospitality marketing & management
245
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ECONIS (ZBW)
891
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1
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10
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891
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1
The emperor's new clothes : self-explorative engagement in virtual try-on service experiences positively impacts brand outcomes
Lavoye, Virginie
;
Sipilä, Jenni
;
Mero, Joel
; …
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014473563
Saved in:
2
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
3
Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis
Montargot, Nathalie
;
Kallmünzer, Andreas
;
Kraus, Sascha
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3376-3393
Persistent link: https://www.econbiz.de/10013412897
Saved in:
4
Customer ecosystems : exploring how ecosystem actors shape customer experience
Lipkin, Michaela
;
Heinonen, Kristina
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 1-17
Persistent link: https://www.econbiz.de/10013542858
Saved in:
5
Encouraging prolonged consumption through habit-boosting efforts : conceptualization and research agenda
Taylor, Jennifer Fries
;
Beatty, Sharon E.
;
Roberto, …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10014473581
Saved in:
6
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
7
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
8
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
9
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
10
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
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