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subject:"Consumer behaviour"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"Journal of travel and tourism marketing"
~person:"Hung, Kam"
~person:"Ramkissoon, Haywantee"
~subject:"Cruising preferences"
~subject:"Social web"
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Search: subject_exact:"Consumer Behaviour"
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Consumer behaviour
Cruising preferences
Social web
Konsumentenverhalten
11
Beziehungsmarketing
4
China
4
Hotel industry
4
Hotellerie
4
Relationship marketing
4
Viral marketing
3
Virales Marketing
3
Brand loyalty
2
Brand management
2
Customer satisfaction
2
Innovation adoption
2
Innovationsakzeptanz
2
Kundenzufriedenheit
2
Luxury goods
2
Luxusgüter
2
Markenführung
2
Selbstbedienung
2
Self-service
2
Social Web
2
customer engagement
2
hospitality
2
positive word-of-mouth
2
Chinese luxury consumers
1
Confidence
1
Conjoint analysis
1
Conjoint-Analyse
1
Coronavirus
1
Cross-cultural management
1
Cruise
1
Customer delight
1
Customer engagement
1
Customer experience
1
Customer integration
1
Customer service
1
Dienstleistungsqualität
1
E-commerce
1
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Online availability
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Undetermined
8
Free
2
Type of publication
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Article
11
Type of publication (narrower categories)
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Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
English
11
Author
All
Hung, Kam
Ramkissoon, Haywantee
Han, Heesup
40
Hyun, Sunghyup Sean
11
Hwang, Jinsoo
10
Law, Chun Hung Roberts
10
Yu, Jongsik
9
Kim, Jinkyung Jenny
8
Kim, Insin
7
Kim, Wansoo
7
Mattila, Anna S.
7
Qu, Hailin
7
Wong, IpKin Anthony
7
Chua, Bee-Lia
6
Hsu, Cathy H. C.
6
Kim, Seongseop
6
Lehto, Xinran Y.
6
Prayag, Girish
6
Tsai, Henry
6
Gursoy, Dogan
5
Hanks, Lydia
5
Lee, Jin-soo
5
Lee, Seonjeong
5
Lim, Weng Marc
5
Line, Nathaniel D.
5
Liu, Chih-Hsing
5
Raab, Carola
5
Ryu, Kisang
5
Tang, Liang
5
Ahn, Jiseon
4
Bai, Billy
4
Baloglu, Seyhmus
4
Cobanoglu, Cihan
4
Koo, Bonhak
4
Koo, Chulmo
4
Kozak, Metin
4
Lee, Choong-Ki
4
Lee, Sanghyeop
4
Lo, Ada
4
Mavondo, Felix
4
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Published in...
All
Journal of hospitality marketing & management
Journal of travel and tourism marketing
International journal of hospitality management
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Tourism management : research, policies, practice
2
International journal of contemporary hospitality management
1
International journal of event and festival management
1
JOBR-D-21-03708
1
Journal of business research : JBR
1
Journal of consumer behaviour
1
Journal of destination marketing & management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Technological forecasting & social change : an international journal
1
Tourism management perspectives : TMP
1
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Source
All
ECONIS (ZBW)
11
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11
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1
A profile deviation approach to enhancing relationship marketing outcomes
Dewnarain, Senika
;
Mavondo, Felix
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1005-1024
Persistent link: https://www.econbiz.de/10014369554
Saved in:
2
Customer delight, engagement, experience, value co-creation, place identity, and revisit intention : a new conceptual framework
Shoukat, Muhammad Haroon
;
Ramkissoon, Haywantee
- In:
Journal of hospitality marketing & management
31
(
2022
)
6
,
pp. 757-775
Persistent link: https://www.econbiz.de/10013327890
Saved in:
3
Constructing a sensory model of Chinese luxury hotel experiences from mental imagery perspective
Hung, Kam
;
Hsu, Cathy H. C.
;
Yang, Xiaotao
- In:
Journal of travel and tourism marketing
41
(
2024
)
6
,
pp. 791-810
Persistent link: https://www.econbiz.de/10014566321
Saved in:
4
Improved or decreased? : customer experience with self-service technology versus human service in hotels in China
Liu, Chun
;
Hung, Kam
- In:
Journal of hospitality marketing & management
31
(
2022
)
2
,
pp. 176-204
Persistent link: https://www.econbiz.de/10012821092
Saved in:
5
Evolving effects of COVID-19 safety precaution expectations, risk avoidance, and socio-demographics factors on customer hesitation toward patronizing restaurants and hotels
Chi, Christina G.
;
Ekinci, Yuksel
;
Ramkissoon, Haywantee
; …
- In:
Journal of hospitality marketing & management
31
(
2022
)
4
,
pp. 396-412
Persistent link: https://www.econbiz.de/10013177439
Saved in:
6
Cruising preferences within and across cultures : the roles of past experience and trade-offs
Hung, Kam
;
Liu, Chun
;
Zhang, Yongli
;
Denizci Guillet, Basak
- In:
Journal of travel and tourism marketing
39
(
2022
)
3
,
pp. 271-289
Persistent link: https://www.econbiz.de/10013352882
Saved in:
7
Social customer relationship management : a customer perspective
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
30
(
2021
)
6
,
pp. 673-698
Persistent link: https://www.econbiz.de/10012596499
Saved in:
8
Determinants of self-service technology adoption and implementation in hotels : the case of China
Liu, Chun
;
Hung, Kam
;
Wang, Dan
;
Wang, Sha
- In:
Journal of hospitality marketing & management
29
(
2020
)
6
,
pp. 636-661
Persistent link: https://www.econbiz.de/10012256159
Saved in:
9
China watching : luxury consumption and its implications
Hung, Kam
;
Zhang, Hanqin Qiu
;
Denizci Guillet, Basak
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
5
,
pp. 577-592
Persistent link: https://www.econbiz.de/10012289468
Saved in:
10
Social customer relationship management : An integrated conceptual framework
Dewnarain, Senika
;
Ramkissoon, Haywantee
;
Mavondo, Felix
- In:
Journal of hospitality marketing & management
28
(
2019
)
2
,
pp. 172-188
Persistent link: https://www.econbiz.de/10012176600
Saved in:
1
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