//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Großbritannien"
~isPartOf:"Journal of retailing and consumer services"
~subject:"EU-Staaten"
~subject:"Services"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Conference proceedings"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service industry"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Großbritannien
EU-Staaten
Services
Dienstleistungssektor
45
Service industry
45
Dienstleistungsqualität
26
Service quality
26
Consumer behaviour
20
Konsumentenverhalten
20
Customer satisfaction
18
Kundenzufriedenheit
18
Beziehungsmarketing
15
Relationship marketing
15
Customer service
11
Kundenservice
11
Dienstleistung
10
Einzelhandel
9
Retail trade
9
Arbeitsverhalten
4
Viral marketing
4
Virales Marketing
4
Work behaviour
4
Brand management
3
Coronavirus
3
Dienstleistungsmarketing
3
Emotion
3
Innovation
3
Markenführung
3
Retail
3
Service innovation
3
Services marketing
3
Transformative service research
3
Air transport
2
Airline
2
Arbeitszufriedenheit
2
Beschwerdemanagement
2
Big Data
2
Big data
2
Brand image
2
Business process management
2
COVID-19
2
Complaint management
2
more ...
less ...
Online availability
All
Undetermined
11
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Conference proceedings
Article in journal
11
Language
All
English
11
Author
All
Kim, Kwang-Jae
2
Lim, Chiehyeon
2
Chong, Terrence
1
Darley, William K.
1
Finsterwalder, Jörg
1
Gong, Xiushuang
1
Hänninen, Mikko
1
Jung, Jin Ho
1
Kamarulzaman, Yusniza
1
Keeling, Debbie Isobel
1
Kristensson, Per
1
Kuppelwieser, Volker
1
Kwan, Stephen K.
1
Luethge, Denise J.
1
Merdin-Uygur, Ezgi
1
Mitronen, Lasse
1
Mohd-Any, Amrul Asraf
1
Ozturkcan, Selcen
1
Pilawa, Joanna
1
Ruyter, Ko de
1
Ryu, Do-Hyeon
1
Sarker, Moniruzzaman
1
Tian, Hui
1
Valtakoski, Aku
1
Wang, Hanwen
1
Witell, Lars
1
Yoo, Jaewon
1
Yu, Ting
1
Zhang, Xiadan
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
The service industries journal
60
Journal of business research : JBR
28
The journal of services marketing
26
Journal of service management
24
Journal of service research : JSR
19
Journal of service research
15
Service business
15
International journal of production economics
13
Regional studies
13
International journal of services technology and management
12
Structural change and economic dynamics : SC+ED
12
Services marketing quarterly
11
European review of service economics and management
10
Industrial marketing management : the international journal for industrial and high-tech firms
10
The journal of business & industrial marketing
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Comparative economic research : Central and Eastern Europe
8
International journal of hospitality management
8
Research policy : policy, management and economic studies of science, technology and innovation
7
International journal of contemporary hospitality management
6
International journal of production research
6
Industry and innovation
5
International journal of innovation management
5
International journal of quality and service sciences
5
Revista del Instituto de Estudios Económicos
5
Technological forecasting & social change : an international journal
5
The review of income and wealth : journal of the International Association for Research in Income and Wealth
5
The world economy : the leading journal on international economic relations
5
Applied economics letters
4
Economics of innovation and new technology
4
Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie
4
Environment & planning
4
Intereconomics : review of European economic policy
4
International journal of business innovation and research : IJBIR
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of industry, competition and trade
4
La necesaria liberalización de los servicios en España
4
Managing service quality : MSQ ; an international journal
4
Revue d'économie industrielle
4
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Consumers and service robots : power relationships amid COVID-19 pandemic
Merdin-Uygur, Ezgi
;
Ozturkcan, Selcen
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014240288
Saved in:
2
Why does service inclusion matter? : the effect of service exclusion on customer indirect misbehavior
Gong, Xiushuang
;
Wang, Hanwen
;
Zhang, Xiadan
;
Tian, Hui
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013366271
Saved in:
3
Service innovativeness in retailing : increasing the relative attractiveness during the COVID-19 pandemic
Pilawa, Joanna
;
Witell, Lars
;
Valtakoski, Aku
; …
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013364443
Saved in:
4
AI-chatbots on the services frontline addressing the challenges and opportunities of agency
Chong, Terrence
;
Yu, Ting
;
Keeling, Debbie Isobel
; …
- In:
Journal of retailing and consumer services
63
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012666027
Saved in:
5
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
6
Development of a service blueprint for the online-to-offline integration in service
Ryu, Do-Hyeon
;
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012238381
Saved in:
7
The effects of deviant customer-oriented behaviors on service friendship : the moderating role of co-production
Jung, Jin Ho
;
Yoo, Jaewon
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 60-69
Persistent link: https://www.econbiz.de/10012001282
Saved in:
8
Service value and retention : does gender matter?
Darley, William K.
;
Luethge, Denise J.
- In:
Journal of retailing and consumer services
48
(
2019
),
pp. 178-185
Persistent link: https://www.econbiz.de/10012001297
Saved in:
9
Multi-sided marketplaces and the transformation of retail : a service systems perspective
Hänninen, Mikko
;
Mitronen, Lasse
;
Kwan, Stephen K.
- In:
Journal of retailing and consumer services
49
(
2019
),
pp. 380-388
Persistent link: https://www.econbiz.de/10012026015
Saved in:
10
Experience Design Board: a tool for visualizing and designing experience-centric service delivery processes
Lim, Chiehyeon
;
Kim, Kwang-Jae
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 142-151
Persistent link: https://www.econbiz.de/10011929919
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->