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subject:"Industrie"
subject:"Service industry"
~isPartOf:"International journal of business excellence"
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Industrie
Service industry
Bank
India
107
Indien
107
Quality management
18
Qualitätsmanagement
18
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
13
Service quality
13
Manufacturing industries
12
Beziehungsmarketing
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Brand management
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business excellence
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customer satisfaction
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Sharma, Anil Kumar
2
Sony, Michael
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Ali, Sadia Samar
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Anamika Singh
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Babu, A. Subash
1
Balasubramanian, K.
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Bharti, Teena
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1
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International journal of business excellence
Finance India : the quarterly journal of Indian Institute of Finance
102
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
78
The IUP journal of bank management : IJBM
69
The Indian economic journal
59
Praj̄nȧn : journal of social and management sciences
50
Working paper
48
Economic developments in India : quarterly update : analysis, reports, policy documents
46
International journal of productivity and quality management : IJPQM
46
The Asian economic review : journal of the Indian Institute of Economics
45
Global business review
38
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
37
International journal of Indian culture and business management
35
The Indian journal of economics
32
Paradigm : the journal of Institute of Management Technology
29
Research bulletin / The Institute of Cost Accountants of India
29
GITAM journal of management : a quarterly publication of GITAM Institute of Management
27
International journal of services and operations management
26
International journal of process management and benchmarking : IJPMB
25
Policy research working paper : WPS
25
Applied economics
24
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
23
Indian journal of economics & business : IJEB
21
International journal of Indian culture and business management : IJICBM
21
Occasional papers / Reserve Bank of India
21
Benchmarking : an international journal ; BIJ
20
IIM Bangalore Research Paper
20
Margin: the journal of applied economic research
20
Mudra : journal of finance and accounting
20
NBER working paper series
20
SpringerLink / Bücher
19
Working paper / National Bureau of Economic Research, Inc.
19
Cogent economics & finance
18
IMF working papers
18
NBER Working Paper
18
South Asia economic journal : journal of the Institute of Policy Studies, Sri Lanka and Research and Information System for Developing Countries, India, for the SAARC Research Network
18
South Asian journal of management : SAJM
18
Journal of quantitative economics : official journal of the Indian Econometric Society
17
The empirical economics letters : a monthly international journal of economics
17
Vision : the journal of business perspective
17
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ECONIS (ZBW)
22
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1
Banks, employees and brand promise delivery : customers' analytical perspective
Thomas, Baby
;
Rajendran, G.
- In:
International journal of business excellence
18
(
2019
)
1
,
pp. 42-63
Persistent link: https://www.econbiz.de/10012052225
Saved in:
2
The relationship between optimism and inclusion in Indian manufacturing organisation
Bharti, Teena
;
Rangnekar, Santosh
- In:
International journal of business excellence
18
(
2019
)
3
,
pp. 287-305
Persistent link: https://www.econbiz.de/10012132967
Saved in:
3
Study on liquidity of Indian banks : an empirical analysis of scheduled commercial banks
Anamika Singh
;
Sharma, Anil Kumar
- In:
International journal of business excellence
15
(
2018
)
1
,
pp. 18-39
Persistent link: https://www.econbiz.de/10011954184
Saved in:
4
Problems and prospects of Indian MSMEs : a literature review
Singh, Davinder
;
Khamba, Jaimal Singh
;
Nanda, Tarun
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 129-188
Persistent link: https://www.econbiz.de/10011954195
Saved in:
5
Measuring the service quality of automated teller machines : a study of banks of India
Dhingra, Sanjay
- In:
International journal of business excellence
15
(
2018
)
4
,
pp. 411-424
Persistent link: https://www.econbiz.de/10011954289
Saved in:
6
Contemporary ERP solution to Indian small and medium scale enterprises through constructive performance metrics
Balasubramanian, K.
;
Selladurai, V.
- In:
International journal of business excellence
15
(
2018
)
4
,
pp. 445-466
Persistent link: https://www.econbiz.de/10011954306
Saved in:
7
An empirical evaluation of customer satisfaction and customer loyalty towards the services rendered by both private and public sector banks in Tamil Nadu
Mahalakshmi, V.
;
Karthikeyan, K.
- In:
International journal of business excellence
16
(
2018
)
2
,
pp. 233-255
Persistent link: https://www.econbiz.de/10011966957
Saved in:
8
Emotional intelligence and leadership : a gender comparison in the Indian service sector
Pooja
;
Kumar, Pranab
- In:
International journal of business excellence
12
(
2017
)
1
,
pp. 127-138
Persistent link: https://www.econbiz.de/10011800961
Saved in:
9
Framework to assess competitive positioning in manufacturing industries
Kharub, Manjeet
;
Sharma, Rajiv Kumar
- In:
International journal of business excellence
12
(
2017
)
2
,
pp. 139-174
Persistent link: https://www.econbiz.de/10011800993
Saved in:
10
The mediation role of frontline employee adaptability between service orientation and job outcomes : evidence from Indian power sector
Sony, Michael
;
Mekoth, Nandakumar
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 357-380
Persistent link: https://www.econbiz.de/10011734407
Saved in:
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