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subject:"Relationship marketing"
~isPartOf:"International journal of bank marketing"
~isPartOf:"Journal for global business advancement : JGBA"
~isPartOf:"Journal of global marketing"
~isPartOf:"The service industries journal"
~subject:"Banking services"
~subject:"Confidence"
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Relationship marketing
Banking services
Confidence
Electronic Banking
52
Electronic banking
52
Consumer behaviour
25
Konsumentenverhalten
25
Dienstleistungsqualität
16
Service quality
16
Bank
14
Beziehungsmarketing
14
Financial services
13
Finanzdienstleistung
13
Innovation adoption
12
Innovationsakzeptanz
12
Customer satisfaction
11
Kundenzufriedenheit
11
Mobile communications
11
Mobilkommunikation
11
Bankgeschäft
10
Mobile banking
9
Vertrauen
9
Mobile Business
8
Mobile business
8
Financial technology
7
Finanztechnologie
7
Satisfaction
7
Innovation diffusion
6
Innovationsdiffusion
6
FinTech
4
Artificial intelligence
3
Digitalisierung
3
Digitization
3
Electronic money
3
Elektronisches Geld
3
Financial literacy
3
Großbritannien
3
Künstliche Intelligenz
3
Selbstbedienung
3
Self-service
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27
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English
27
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Abbad, Muneer
1
Al Amin, Md
1
Al Qeisi, Kholoud
1
Al-Hawari, Mohd Ahmad
1
Alam, Md. Shariful
1
Aldas-Manzano, Joaquin
1
Ali, Liaqat
1
Alkhatib, Ghazi
1
Anup K C
1
Arefin, Md Shamsul
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Banerjee, Shubhomoy
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Bergendahl, Göran
1
Chaker, Mohammed Naim
1
Chauhan, Sumedha
1
Dimitriadis, Sergios
1
Foxall, Gordon R.
1
Freitas, Neudson Peres de
1
Gupta, Prashant
1
Hai Thi Thanh Nguyen
1
Hannan, Abdul
1
Hashim, Abdulaziz Abdul Razaq
1
Hassaan, Muhammad
1
Hijazi, Rawa
1
Hsieh, Chia-Hung
1
Hussain, Atif
1
Iman, Nofie
1
Iswanto, Bambang
1
Jaber, Faten
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Jaiswal, Mahadeo Prasad
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Junarsin, Eddy
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Juniwati, Endang Hatma
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Kamboj, Shampy
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Kaur Ghuman, Mandeep
1
Kaur, Simran Jit
1
Kristianingsih, Kristianingsih
1
Kumar, Poonam
1
Kyrezis, Nikolaos
1
Lassala-Navarré, Carlos
1
Levy, Shalom
1
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Published in...
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International journal of bank marketing
Journal for global business advancement : JGBA
Journal of global marketing
The service industries journal
The international journal of bank marketing : IJBM
19
Journal of digital banking
15
International journal of electronic finance : IJEF
12
Journal of financial services marketing : JFSM
11
Journal of retailing and consumer services
8
Journal of payments strategy & systems
7
International journal of business information systems : IJBIS
6
International journal of electronic customer relationship management : IJECRM
6
Journal of Asian finance, economics and business : JAFEB
5
Journal of Islamic marketing
5
Journal of financial services marketing
5
Aspekte der Digitalisierung in Banken
4
Economies : open access journal
4
Financial innovation : FIN
4
International journal of e-business research : an official publication of the Information Resources Management Association
4
International journal of economics and finance
4
International journal of services and operations management
4
Mudra : journal of finance and accounting
4
Services marketing quarterly
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Banken im Wandel : Direktbanken und Direct Banking
3
Contemporary studies of risks in emerging technology
3
Copernican Journal of Finance & Accounting : CJF&A
3
Global business review
3
Global journal of business management : GJBM
3
IMF working papers
3
International journal of Islamic and Middle Eastern finance and management
3
International journal of business and globalisation : IJBG
3
International journal of emerging markets
3
International journal of finance & banking studies : JJFBS
3
International journal of financial innovation in banking : IJFIB
3
International journal of financial research
3
International journal of financial services management : IJFSM
3
International journal of networking and virtual organisations : IJNVO
3
International journal of quality and service sciences
3
International journal of services and standards
3
Inventi impact: microfinance & banking
3
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ECONIS (ZBW)
27
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1
Customer loyalty to Islamic mobile banking : evaluating the roles of justice theory, religiosity, satisfaction and trust
Muflih, Muhammad
;
Zen, Muhamad
;
Purbayati, Radia
; …
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 571-595
Persistent link: https://www.econbiz.de/10014525421
Saved in:
2
Mobile banking service quality and continuance intention : mediating role of satisfaction : a two-stage structural equation modeling-artificial neural network approach
Pokhrel, Laxman
;
Anup K C
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 389-413
Persistent link: https://www.econbiz.de/10014525350
Saved in:
3
How click-like and online trust matter across generations of bank customers
Lobel Trong Thuy Tran
- In:
International journal of bank marketing
42
(
2024
)
3
,
pp. 437-457
Persistent link: https://www.econbiz.de/10014525358
Saved in:
4
Is technology truly improving the customer experience? : analysing the intention to use open banking in Indonesia
Iman, Nofie
;
Nugroho, Sahid Susilo
;
Junarsin, Eddy
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1521-1549
Persistent link: https://www.econbiz.de/10014470534
Saved in:
5
Toward an understanding of Pakistani customers' adoption of smart banking services : an extended application of UTAUT2 model with big brother effect and information privacy concern
Hassaan, Muhammad
;
Li, Gang
;
Yaseen, Asif
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1715-1742
Persistent link: https://www.econbiz.de/10014470727
Saved in:
6
A meta-analysis of trust in mobile banking : the moderating role of cultural dimensions
Kumar, Poonam
;
Chauhan, Sumedha
;
Gupta, Prashant
; …
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1207-1238
Persistent link: https://www.econbiz.de/10014332183
Saved in:
7
Examining the relationship among customer experience, bank image, and trust : a multichannel banking perspective
Verma, Nidhi
;
Kaur Ghuman, Mandeep
- In:
Journal of global marketing
36
(
2023
)
2
,
pp. 141-164
Persistent link: https://www.econbiz.de/10014321502
Saved in:
8
Exploring mobile banking service quality dimensions in Pakistan : a text mining approach
Hussain, Atif
;
Hannan, Abdul
;
Shafique, Muhammad
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 601-618
Persistent link: https://www.econbiz.de/10014267108
Saved in:
9
The effects of perceived value dimensions on customer satisfaction and loyalty : a comparison between traditional banks and fintechs
Mainardes, Emerson Wagner
;
Freitas, Neudson Peres de
- In:
International journal of bank marketing
41
(
2023
)
3
,
pp. 641-662
Persistent link: https://www.econbiz.de/10014267111
Saved in:
10
Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy
;
Sreejesh, S.
- In:
International journal of bank marketing
40
(
2022
)
1
,
pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
Saved in:
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