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subject:"Service industry"
~isPartOf:"Services marketing quarterly"
~subject:"Customer integration"
~subject:"Dienstleistungsmarketing"
~subject:"Theorie"
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Service industry
Customer integration
Dienstleistungsmarketing
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Dienstleistung
20
Services
20
Dienstleistungssektor
11
Consumer behaviour
10
Dienstleistungsqualität
10
Konsumentenverhalten
10
Service quality
10
Customer satisfaction
7
Kundenzufriedenheit
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Dienstleistungshandel
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Unternehmensdienstleistung
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service-dominant logic
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Aggarwal, Praveen
1
Basu, Amiya K.
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Bebko, Charlene
1
Bernacchi, Michael
1
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1
Bonfim, Leandro Rodrigo Canto
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1
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El-Bassiouny, Noha
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Korai, Bernard
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Mangleburg, Tamara
1
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1
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1
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Panitz, Eric
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Savas-Hall, Selen
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1
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Services marketing quarterly
SpringerLink / Bücher
44
The service industries journal
39
Journal of service management
35
The journal of services marketing
35
Journal of business research : JBR
29
Journal of service research : JSR
24
Schriften zum Produktionsmanagement
23
Springer eBook Collection / Business and Economics
18
Gabler Edition Wissenschaft
17
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
16
International journal of production economics
15
Journal of retailing and consumer services
15
Journal of service research
14
Fokus Dienstleistungsmarketing
12
Industrial marketing management : the international journal for industrial and high-tech firms
12
International journal of services technology and management
12
Service business
12
The journal of business & industrial marketing
12
The science of service systems
11
Handbook of service science ; [Vol. 1]
10
International journal of hospitality management
10
European review of service economics and management
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Schriftenreihe innovatives Dienstleistungsmanagement
9
Service science, management and engineering : education for the 21st Century
9
Wissenschaft & Praxis
9
International journal of quality and service sciences
8
Journal of service theory and practice
8
Lehrbuch
8
Forum Dienstleistungsmanagement
7
International journal of contemporary hospitality management
7
International journal of production research
7
Managing service quality : MSQ ; an international journal
7
Revue d'économie industrielle
7
Springer eBook Collection
7
The handbook of innovation and services : a multi-disciplinary perspective
7
Focus Dienstleistungsmarketing
6
International journal of innovation management
6
International journal of services and operations management
6
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ECONIS (ZBW)
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1
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
2
Service orientation and innovation results : theoretical development based on service-dominant logic
Finoti, Lucas
;
Bonfim, Leandro Rodrigo Canto
;
Didonet, …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 389-403
Persistent link: https://www.econbiz.de/10013416987
Saved in:
3
What are these strange things called emotions? : an analysis of service interactions in the funeral industry : issues, implications, and future research directions
Korai, Bernard
;
Ouellet, Claudine
;
Cloutier, Jacinthe
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013178032
Saved in:
4
Revisiting the past to understand the current debates on service-dominant logic
Bhanja, Nivedita
;
Saxena, Garima
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 240-255
Persistent link: https://www.econbiz.de/10013178038
Saved in:
5
The influence of service brand perceptions and ideals on consumption intentions
Sciulli, Lisa M.
;
Bebko, Charlene
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 38-56
Persistent link: https://www.econbiz.de/10012607282
Saved in:
6
Consumers' perception of service newness and its marketing implications
Savas-Hall, Selen
;
Koku, P. Sergius
;
Mangleburg, Tamara
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 35-48
Persistent link: https://www.econbiz.de/10012179200
Saved in:
7
Hospital servicescape design for inpatient wellbeing
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10012179153
Saved in:
8
The strategy of combining products and services : a literature review
Gurtu, Amulya
- In:
Services marketing quarterly
40
(
2019
)
1
,
pp. 82-106
Persistent link: https://www.econbiz.de/10012179159
Saved in:
9
Service research in Asia : research paradigm and productivity
Vashishth, Abhishek
;
Chakraborty, Ayon
- In:
Services marketing quarterly
40
(
2019
)
4
,
pp. 285-300
Persistent link: https://www.econbiz.de/10012179187
Saved in:
10
International marketing of services and developing countries
Oyewole, Philemon
- In:
Services marketing quarterly
39
(
2018
)
2
,
pp. 79-91
Persistent link: https://www.econbiz.de/10011859499
Saved in:
1
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