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subject:"USA"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"Journal of service research : JSR"
~isPartOf:"Journal of vacation marketing"
~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Holiday behaviour"
~type:"article"
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Search: subject_exact:"Customer satisfaction"
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USA
Beziehungsmarketing
Holiday behaviour
Customer satisfaction
329
Kundenzufriedenheit
329
Dienstleistungsqualität
169
Service quality
169
Relationship marketing
128
Consumer behaviour
112
Konsumentenverhalten
112
Customer service
34
Kundenservice
34
Beschwerdemanagement
32
Complaint management
32
Urlaubsverhalten
32
customer satisfaction
31
Dienstleistungssektor
29
Service industry
29
Emotion
27
satisfaction
24
service quality
23
Dienstleistung
20
Online retailing
20
Online-Handel
20
Services
20
Arbeitszufriedenheit
18
Job satisfaction
18
Taiwan
18
Tourism
18
Tourismus
18
Customer value
17
Kundenwert
17
Tourism marketing
17
Tourismusmarketing
17
customer loyalty
17
Einzelhandel
16
Retail trade
16
Tourism industry
16
Tourismuswirtschaft
16
United States
16
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165
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165
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1
Conference paper
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1
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1
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English
165
Author
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Beatty, Sharon E.
3
Albayrak, Tahir
2
Auh, Seigyoung
2
Chih, Wen-hai
2
Coelho, Filipe
2
Dong, Beibei
2
Eisingerich, Andreas B
2
Evans, Kenneth R.
2
Flynn, Andrea Godfrey
2
Gong, Taeshik
2
Haws, Kelly L.
2
Hsu, Li-chun
2
Kim, Wansoo
2
Kwortnik, Robert J.
2
Mastura Jaafar
2
McColl-Kennedy, Janet R.
2
Milman, Ady
2
Mostafa Rasoolimanesh, S.
2
Ok, Chihyung
2
Okumus, Fevzi
2
Pinto, Mary Beth
2
Prayag, Girish
2
Schneider, Benjamin
2
Seiders, Kathleen
2
Sivakumar, K.
2
Tasci, Asli DA
2
Vázquez Casielles, Rodolfo
2
Wang, Kai-yu
2
Wieseke, Jan
2
Wong, IpKin Anthony
2
Yi, Youjae
2
Zou, Shaoming
2
Addo, Prince Clement
1
Adhikari, Dharma
1
Adhikari, Kishalay
1
Ahmad, Muhammad Shakil
1
Ahn, Jiseon
1
Aksoy, Lerzan
1
Alavi, Sascha
1
Albrecht, Arne Keno
1
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Published in...
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Journal of marketing management : MM
Journal of service research : JSR
Journal of vacation marketing
The service industries journal
Journal of retailing and consumer services
264
Journal of business research : JBR
161
International journal of hospitality management
159
The journal of services marketing
115
Journal of travel and tourism marketing
112
Tourism management : research, policies, practice
97
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
80
Journal of hospitality marketing & management
74
International journal of contemporary hospitality management
69
Cogent business & management
57
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
54
Services marketing quarterly
52
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management perspectives : TMP
50
Tourism analysis : an interdisciplinary tourism & hospitality journal
48
Asia Pacific journal of marketing and logistics
45
Service business
45
Industrial marketing management : the international journal for industrial and high-tech firms
42
Journal of strategic marketing
42
Journal of service management
41
Journal of the Academy of Marketing Science
38
Psychology & marketing
37
The TQM journal : the international review of organizational improvement
35
The international journal of bank marketing : IJBM
35
The journal of business & industrial marketing
32
International journal of electronic customer relationship management : IJECRM
31
Journal of hospitality and tourism insights
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Total quality management & business excellence
26
Journal of air transport management
25
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
25
European journal of marketing : EJM
24
International journal of quality and service sciences
24
Journal of marketing
24
Managing service quality : MSQ ; an international journal
24
The international review of retail, distribution and consumer research
24
International journal of electronic marketing and retailing : IJEMR
23
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All
ECONIS (ZBW)
165
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1
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165
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1
The importance of perceived fairness in product customization settings
Scholl-Grissemann, Ursula
;
Sauer, Nicola E.
;
Teichmann, …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 823-842
Persistent link: https://www.econbiz.de/10013362153
Saved in:
2
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
3
The effects of host sincerity on tourists' perceived destination image
Wu, Lingfei
;
Taheri, Babak
;
Okumus, Fevzi
;
Wang, Suosheng
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 83-104
Persistent link: https://www.econbiz.de/10014450281
Saved in:
4
Inter-customer helping behaviors : a virtuous cycle or unwanted intrusion?
Kim, Seo Young
;
Yi, Youjae
- In:
The service industries journal
41
(
2021
)
9/10
,
pp. 633-647
Persistent link: https://www.econbiz.de/10012586853
Saved in:
5
Examining relationships among food's perceived value, well-being, and tourists' loyalty
Liu, Shaopeng
;
Li, Shiying
;
Chen, Yuqing
;
Zheng, Tianxiang
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 161-174
Persistent link: https://www.econbiz.de/10014246964
Saved in:
6
Effects of perceived value on satisfaction and revisit intention : domestic vs. international tourists
Mostafa Rasoolimanesh, S.
;
Iranmanesh, Mohammad
;
Seyfi, …
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 222-241
Persistent link: https://www.econbiz.de/10014246969
Saved in:
7
Understanding augmented reality marketing in world cultural heritage site, the lens of authenticity perspective
Zhu, Chris
;
Io, Man-U.
;
Ngan, Henrique Fátima Boyol
; …
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 242-255
Persistent link: https://www.econbiz.de/10014246970
Saved in:
8
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
9
Building relationship orientation among travelers through destination brand authenticity
Kumar, Vikas
;
Kaushal, Vikrant
;
Kaushik, Arun Kumar
- In:
Journal of vacation marketing
29
(
2023
)
3
,
pp. 331-347
Persistent link: https://www.econbiz.de/10014293847
Saved in:
10
The influence of dynamic pricing on consumer trust, value, and loyalty relationships in theme parks
Milman, Ady
;
Tasci, Asli DA
- In:
Journal of vacation marketing
29
(
2023
)
3
,
pp. 386-408
Persistent link: https://www.econbiz.de/10014293861
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