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subject:"USA"
~person:"Bruwer, Johan"
~person:"Kumar, Daruri Venkata Srinivas"
~person:"Okumus, Fevzi"
~subject:"Holiday behaviour"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Customer satisfaction"
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USA
Holiday behaviour
Kundenzufriedenheit
Customer satisfaction
14
Consumer behaviour
9
Konsumentenverhalten
9
Urlaubsverhalten
9
Dienstleistungsqualität
8
Service quality
8
Beziehungsmarketing
5
Relationship marketing
5
Tourism
5
Tourismus
5
Tourism industry
4
Tourismuswirtschaft
4
Wein
4
Wine
4
Emotion
3
International tourism
3
Internationaler Tourismus
3
Tourism destination
3
Tourism marketing
3
Tourismusmarketing
3
Behavioral intentions
2
Brand image
2
Destination management
2
Destinationsmanagement
2
Festivalscape
2
Hotel industry
2
Hotellerie
2
Markenimage
2
Motivation
2
Product quality
2
Produktqualität
2
Satisfaction
2
Servicescape
2
Tourismusregion
2
Wine tourism
2
customer satisfaction
2
Air passenger transport
1
Airline
1
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11
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14
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English
14
Author
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Bruwer, Johan
Kumar, Daruri Venkata Srinivas
Okumus, Fevzi
Han, Heesup
67
Homburg, Christian
41
Mattila, Anna S.
37
Svensson, Göran
33
Mittal, Vikas
30
Usman, Osly
28
Aksoy, Lerzan
27
Wong, IpKin Anthony
27
Ringle, Christian M.
26
Gil Saura, Irene
25
Prentice, Catherine
25
Prayag, Girish
24
Prybutok, Victor R.
24
Hyun, Sunghyup Sean
23
Söderlund, Magnus
23
Jang, Soocheong
21
Keiningham, Timothy
21
Bilgihan, Anil
20
Shahin, Arash
20
Sharma, Piyush
20
Evanschitzky, Heiner
19
Huber, Frank
19
Lee, Choong-Ki
19
Balaji, M. S.
17
Gustafsson, Anders
17
Loureiro, Sandra Maria Correia
17
Roschk, Holger
17
Su, LuJun
17
Wieseke, Jan
17
Barnes, Donald C.
16
Gelbrich, Katja
16
Hsu, Maxwell K.
16
McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
16
Sirgy, M. Joseph
16
Sparks, Beverley
16
Verhoef, Peter C.
16
Yi, Youjae
16
Bruhn, Manfred
15
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Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Journal of hospitality marketing & management
2
The service industries journal
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of business excellence : IJBEX
1
International journal of event and festival management
1
International journal of hospitality management
1
Journal of vacation marketing
1
Tourism review
1
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ECONIS (ZBW)
14
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1
The effects of host sincerity on tourists' perceived destination image
Wu, Lingfei
;
Taheri, Babak
;
Okumus, Fevzi
;
Wang, Suosheng
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 83-104
Persistent link: https://www.econbiz.de/10014450281
Saved in:
2
An empirical investigation of the impact of service experience on emotions, satisfaction and loyalty for theme park visitors
Ittamalla, Rajesh
;
Kumar, Daruri Venkata Srinivas
- In:
International journal of business excellence : IJBEX
26
(
2022
)
4
,
pp. 477-497
Persistent link: https://www.econbiz.de/10013198333
Saved in:
3
Airline service : low-cost-carriers (LCCs) failure and passenger emotional experience
Herjanto, Halimin
;
Amin, Muslim
;
Okumus, Fevzi
; …
- In:
Tourism review
77
(
2022
)
3
,
pp. 945-963
Persistent link: https://www.econbiz.de/10013368792
Saved in:
4
Investigating revisit intentions of religious tourists to natural disaster-affected religious destinations
Rajesh, J. Irudhaya
;
Narendran, Roshni
;
Verma, Prikshat
; …
- In:
Tourism analysis : an interdisciplinary tourism & …
27
(
2022
)
4
,
pp. 529-545
Persistent link: https://www.econbiz.de/10013552599
Saved in:
5
Travel motivations of Iranian tourists to Turkey and their satisfaction level with all-inclusive package tours
Ozturk, Yuksel
;
San, Rana Allahyari
;
Okumus, Fevzi
; …
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 25-36
Persistent link: https://www.econbiz.de/10011986581
Saved in:
6
Customer engagement research in hospitality and tourism : a systematic review
Chen, Shuping
;
Han, Xiaoyun
;
Bilgihan, Anil
;
Okumus, Fevzi
- In:
Journal of hospitality marketing & management
30
(
2021
)
7
,
pp. 871-904
Persistent link: https://www.econbiz.de/10012649557
Saved in:
7
Do satisfied cellar door visitors want to revisit? : linking past knowledge and consumption behaviors to satisfaction and intention to return
Prayag, Girish
;
Disegna, Marta
;
Bruwer, Johan
- In:
Tourism analysis : an interdisciplinary tourism & …
26
(
2021
)
2/3
,
pp. 211-224
Persistent link: https://www.econbiz.de/10012617341
Saved in:
8
Understanding satisfied and dissatisfied hotel customers : text mining of online hotel reviews
Berezina, Katerina
;
Bilgihan, Anil
;
Cobanoglu, Cihan
; …
- In:
Journal of hospitality marketing & management
25
(
2016
)
1/2
,
pp. 1-24
Persistent link: https://www.econbiz.de/10011453950
Saved in:
9
The impact of social cues on passengers' travel experience
Ittamalla, Rajesh
;
Kumar, Daruri Venkata Srinivas
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 299-318
Persistent link: https://www.econbiz.de/10012203294
Saved in:
10
The impact of servicescape on hedonic value and behavioral intentions : the importance of previous experience
Dedeoğlu, Bekir Bora
;
Bilgihan, Anil
;
Ye, Haobin
; …
- In:
International journal of hospitality management
72
(
2018
),
pp. 10-20
Persistent link: https://www.econbiz.de/10011872661
Saved in:
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