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subject:"United States"
~isPartOf:"The journal of services marketing"
~subject:"Customer satisfaction"
~subject:"Retail"
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United States
Customer satisfaction
Retail
Consumer behaviour
7
Konsumentenverhalten
7
Ladengestaltung
7
Store design
7
Dienstleistungsqualität
5
Service quality
5
Einzelhandel
4
Retail trade
4
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Basso, Kenny
1
Blodgett, Jeffrey
1
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1
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Espartel, Lélis Balestrin
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Gilboa, Shaked
1
Ha, Jooyeon
1
Heinrich, Frauke
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The journal of services marketing
Journal of retailing and consumer services
15
The international review of retail, distribution and consumer research
7
Journal of business research : JBR
5
International journal of hospitality management
4
International journal of retail & distribution management
4
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
Journal of marketing
3
European journal of operational research : EJOR
2
International journal of retail and distribution management
2
Journal of fashion marketing and management
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of retailing
2
Journal of the Operational Research Society : OR
2
Psychology & marketing
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Visual merchandising : the image of selling
2
Aaron Chatterji, Josh Lerner, Scott Stern, and Michael J. Andrews, editors, NBER, Forthcoming from University of Chicago Press
1
Book Chapter in The Role of Innovation and Entrepreneurship in Economic Growth
1
Co-operative college papers
1
Decision : official journal of Indian Institute of Management Calcutta
1
Exploring omnichannel retailing : common expectations and diverse realities
1
International journal of business excellence : IJBEX
1
International journal of services and operations management : IJSOM
1
Inventi impact: retailing & consumer services
1
Inventi impact: service sector
1
Journal for global business advancement : JGBA
1
Journal of Asian finance, economics and business : JAFEB
1
Journal of advertising research
1
Journal of consumer behaviour : an international research review
1
Journal of euromarketing
1
Journal of international business and economics : JIBE
1
Journal of international consumer marketing
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of marketing management : MM
1
Journal of marketing theory and practice
1
Journal of service management
1
Management research review
1
Managing service quality : MSQ ; an international journal
1
Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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1
Malls designed for inclusion? : emotional experience of irritating aspects of the mallscape that distance consumers with disabilities
Vilnai-Yavetz, Iris
;
Gilboa, Shaked
;
Mitchell, Vincent-Wayne
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 344-368
Persistent link: https://www.econbiz.de/10014516048
Saved in:
2
The effects of store environment elements on customer-to-customer interactions involving older shoppers
Tomazelli, Joana
;
Broilo, Patricia Liebesny
;
Espartel, …
- In:
The journal of services marketing
31
(
2017
)
4/5
,
pp. 339-350
Persistent link: https://www.econbiz.de/10011742690
Saved in:
3
Retrospective: the importance of servicescapes in leisure service settings
Wakefield, Kirk L.
;
Blodgett, Jeffrey
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 686-691
Persistent link: https://www.econbiz.de/10011590914
Saved in:
4
The servicescape as an antecedent to service quality and behavioral intentions
Hooper, Daire
;
Coughlan, Joseph
;
Mullen, Michael R.
- In:
The journal of services marketing
27
(
2013
)
4
,
pp. 271-280
Persistent link: https://www.econbiz.de/10009788854
Saved in:
5
The effects of dining atmospherics on behavioral intentions through quality perception
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 204-215
Persistent link: https://www.econbiz.de/10009568243
Saved in:
6
Servicescape interior design and consumers' personality impressions
Orth, Ulrich R.
;
Heinrich, Frauke
;
Malkewitz, Keven
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 194-203
Persistent link: https://www.econbiz.de/10009568244
Saved in:
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