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type_genre:"Article in journal"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Relationship marketing"
~subject:"Social web"
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Relationship marketing
Social web
Online retailing
33
Online-Handel
33
Consumer behaviour
22
Konsumentenverhalten
22
Viral marketing
17
Virales Marketing
17
Internet marketing
16
Online-Marketing
15
Customer satisfaction
12
Kundenzufriedenheit
12
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11
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11
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9
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Article in journal
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12
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Li, Hengyun
2
Alguezaui, Salma
1
Amaro, Suzanne
1
Bilgihan, Anil
1
Bradley, Graham L.
1
Chen, Ching-fu
1
Cheng, Xusen
1
Choi, Youngjoon
1
Duarte, Paulo
1
Filieri, Raffaele
1
Fu, Shixuan
1
Gao, Huicai
1
Geetha, M.
1
Hyun, Sunghyup Sean
1
Ji, Haipeng
1
Kirilenko, Andrei
1
Lee, Kwang-Ho
1
Li, Gang
1
Li, Rui
1
Li, Yiwei
1
Li, Yong-Quan
1
Liu, Hongbo
1
McLeay, Fraser
1
Mehraliyev, Fuad
1
Okumus, Fevzi
1
Ruan, Wen-Qi
1
Shin, Hyejo Hailey
1
Singha, Pratap
1
Sinha, Sumedha
1
So, Kevin Kam Fung
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Sparks, Beverley
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Sun, Jianshan
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Tsai, Meng-huan
1
Wang, G. Alan
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Wang, Lu
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Yu, Bruce X. B.
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Tourism management : research, policies, practice
Journal of retailing and consumer services
123
Journal of business research : JBR
74
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
37
Journal of management information systems : JMIS
36
Electronic commerce research
35
International journal of electronic marketing and retailing : IJEMR
35
Information systems research : ISR
33
International journal of electronic commerce : IJEC
28
International journal of business information systems : IJBIS
27
Journal of internet commerce
26
Technological forecasting & social change : an international journal
26
International journal of hospitality management
25
International journal of internet marketing and advertising : IJIMA
22
Journal of electronic commerce research : JECR
22
Management science : journal of the Institute for Operations Research and the Management Sciences
21
International journal of e-business research : an official publication of the Information Resources Management Association
20
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
20
Asia Pacific journal of marketing and logistics
18
International journal of retail & distribution management
17
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
17
Journal of retailing
17
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
16
Electronic commerce research and applications
15
International journal of retail and distribution management
15
Electronic markets : EM ; the international journal of electronic commerce and business media
14
International journal of electronic customer relationship management : IJECRM
14
The international review of retail, distribution and consumer research
14
Journal of strategic marketing
13
International journal of contemporary hospitality management
12
International journal of production economics
12
Journal of organizational computing and electronic commerce
12
Cogent business & management
11
Journal of marketing
11
Marketing intelligence & planning
11
Electronic markets : the international journal on networked business
10
International journal of consumer studies
10
International journal of electronic business : IJEB
10
Journal of open innovation : technology, market, and complexity
10
Journal of travel and tourism marketing
10
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ECONIS (ZBW)
12
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1
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
2
Sentiment mining of online reviews of peer-to-peer accommodations : customer emotional heterogeneity and its influencing factors
Li, Rui
;
Li, Yong-Quan
;
Ruan, Wen-Qi
;
Zhang, Shu-Ning
; …
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013554999
Saved in:
3
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
4
C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min
;
Wang, Lu
;
Li, Yiwei
;
Wang, G. Alan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
Saved in:
5
From measurement scale to sentiment scale : examining the effect of sensory experiences on online review rating behavior
Mehraliyev, Fuad
;
Kirilenko, Andrei
;
Choi, Youngjoon
- In:
Tourism management : research, policies, practice
79
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012237264
Saved in:
6
An investigation on online reviews in sharing economy driven hospitality platforms : a viewpoint of trust
Cheng, Xusen
;
Fu, Shixuan
;
Sun, Jianshan
;
Bilgihan, Anil
; …
- In:
Tourism management : research, policies, practice
71
(
2019
),
pp. 366-377
Persistent link: https://www.econbiz.de/10011987944
Saved in:
7
Relationship between customer sentiment and online customer ratings for hotels - an empirical analysis
Geetha, M.
;
Singha, Pratap
;
Sinha, Sumedha
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 43-54
Persistent link: https://www.econbiz.de/10011708034
Saved in:
8
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
9
Why do travelers trust TripAdvisor? : antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
Filieri, Raffaele
;
Alguezaui, Salma
;
McLeay, Fraser
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 174-185
Persistent link: https://www.econbiz.de/10011414943
Saved in:
10
A model of behavioral intentions to follow online travel advice based on social and emotional loneliness scales in the context of online travel communities : the moderating role of...
Lee, Kwang-Ho
;
Hyun, Sunghyup Sean
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 426-438
Persistent link: https://www.econbiz.de/10010509464
Saved in:
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