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type_genre:"Article in journal"
~person:"Chaker, Nawar N."
~subject:"Beziehungsmarketing"
~subject:"Job performance"
~type_genre:"Übersichtsarbeit"
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Beziehungsmarketing
Job performance
Salespeople
18
Verkaufspersonal
18
Relationship marketing
9
Social Web
5
Social web
5
Arbeitsverhalten
4
Work behaviour
4
Consumer behaviour
3
Customer satisfaction
3
Customer service
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Konsumentenverhalten
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Kundenservice
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Kundenzufriedenheit
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Personality psychology
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Persönlichkeitspsychologie
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Salesperson performance
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Arbeitszufriedenheit
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Business ethics
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Coronavirus
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Performance-Messung
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organizational identification
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Chaker, Nawar N.
Agnihotri, Raj
19
Itani, Omar S.
12
Rapp, Adam
11
Schwepker, Charles H. <Jr.>
11
Wieseke, Jan
11
Zablah, Alex R.
9
Alavi, Sascha
8
Bolander, Willy
8
Jaramillo, Fernando
8
Mulki, Jay P.
8
Bush, Alan J.
7
Rodriguez, Michael
7
Schmitz, Christian
7
Singh, Ramendra
7
Evans, Kenneth R.
6
Habel, Johannes
6
Hughes, Douglas E.
6
Jones, Eli
6
Lam, Son K.
6
Moncrief, William C.
6
Svensson, Göran
6
Terho, Harri
6
Ahearne, Michael
5
DeCarlo, Thomas E.
5
Friend, Scott B.
5
Gabler, Colin B.
5
Guenzi, Paolo
5
Haas, Alexander
5
Homburg, Christian
5
Kalra, Ashish
5
Lussier, Bruno
5
Ogilvie, Jessica
5
Otero-Neira, Carmen
5
Pullins, Ellen
5
Rutherford, Brian N.
5
Udayana, Ida Bagus Nyoman
5
Vieira, Valter Afonso
5
Bachrach, Daniel G.
4
Beeler, Lisa
4
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Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of personal selling & sales management
2
Decision sciences
1
Journal of business research : JBR
1
Journal of marketing theory and practice
1
Journal of the Academy of Marketing Science
1
The journal of personal selling & sales management : JPSSM
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ECONIS (ZBW)
10
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1
Sales technology research : a review and future research agenda
Agnihotri, Raj
;
Chaker, Nawar N.
;
Dugan, Riley
;
Galvan, …
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 307-335
Persistent link: https://www.econbiz.de/10014447833
Saved in:
2
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
3
Drivers and performance implications of frontline employees' social capital development and maintenance : the role of online social networks
Agnihotri, Raj
;
Mani, Sudha
;
Chaker, Nawar N.
; …
- In:
Decision sciences
53
(
2022
)
1
,
pp. 181-215
Persistent link: https://www.econbiz.de/10013164986
Saved in:
4
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Chaker, Nawar N.
;
Nowlin, Edward L.
;
Pivonka, Maxwell T.
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 127-144
Persistent link: https://www.econbiz.de/10013206400
Saved in:
5
Can customer loyalty to a salesperson be harmful? : examining customer perceptions of salesperson emotional labor strategies post ethical transgressions
Chaker, Nawar N.
;
Beeler, Lisa L.
;
Delpechitre, Duleep
- In:
Industrial marketing management : the international …
96
(
2021
),
pp. 238-253
Persistent link: https://www.econbiz.de/10013194581
Saved in:
6
"Because you are a part of me" : assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender
Itani, Omar S.
;
Kalra, Ashish
;
Chaker, Nawar N.
;
Rakesh …
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 283-298
Persistent link: https://www.econbiz.de/10013206371
Saved in:
7
The divergent effects of organizational identification on salesperson and customer outcomes in a friend-selling context
Beeler, Lisa L.
;
Chaker, Nawar N.
;
Gala, Prachi
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
2
,
pp. 95-113
Persistent link: https://www.econbiz.de/10012260098
Saved in:
8
Customer value co-creation behavior : a dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior
Delpechitre, Duleeep
;
Beeler-Connelly, Lisa L.
;
Chaker, …
- In:
Journal of business research : JBR
92
(
2018
),
pp. 9-24
Persistent link: https://www.econbiz.de/10011925237
Saved in:
9
Connect within to connect outside : effect of salespeople's political skill on relationship performance
Kalra, Ashish
;
Agnihotri, Raj
;
Chaker, Nawar N.
;
Singh, …
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
4
,
pp. 332-348
Persistent link: https://www.econbiz.de/10011794784
Saved in:
10
Exploring the state of salesperson insecurity : how it emerges and why it matters?
Chaker, Nawar N.
;
Schumann, David W.
;
Zablah, Alex R.
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 344-364
Persistent link: https://www.econbiz.de/10011532958
Saved in:
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