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type_genre:"Article in journal"
~person:"Itani, Omar S."
~subject:"Beziehungsmarketing"
~subject:"Employee retention"
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Beziehungsmarketing
Employee retention
Salespeople
17
Verkaufspersonal
17
Relationship marketing
12
Social Web
8
Social web
8
Selling
6
Verkauf
6
B-to-B-Marketing
5
Business-to-business marketing
5
Betriebliche Wertschöpfung
4
Customer integration
4
Kundenintegration
4
Performance measurement
4
Performance-Messung
4
Sales performance
4
Social media
4
Value creation
4
Arbeitszufriedenheit
3
Customer satisfaction
3
Job satisfaction
3
Kundenzufriedenheit
3
Personality psychology
3
Persönlichkeitspsychologie
3
Salesperson
3
Adaptive selling
2
CRM
2
Customer orientation
2
Emotion
2
India
2
Indien
2
Internet marketing
2
Listening
2
Online-Marketing
2
Salesperson social media use
2
Social media use
2
Value co-creation
2
Ambidextrous organization
1
Arbeitsgruppe
1
Arbeitsleistung
1
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12
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Article
12
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Article in journal
Aufsatz in Zeitschrift
12
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English
12
Author
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Itani, Omar S.
Agnihotri, Raj
14
Wieseke, Jan
13
Chaker, Nawar N.
10
Schwepker, Charles H. <Jr.>
10
Rapp, Adam
9
Alavi, Sascha
8
Ahearne, Michael
7
Jaramillo, Fernando
7
Lam, Son K.
7
Pullins, Ellen
7
Rodriguez, Michael
7
Schmitz, Christian
7
Singh, Ramendra
7
Zablah, Alex R.
7
Bush, Alan J.
6
Guenzi, Paolo
6
Habel, Johannes
6
Hughes, Douglas E.
6
Moncrief, William C.
6
Rutherford, Brian N.
6
Terho, Harri
6
Friend, Scott B.
5
Homburg, Christian
5
Jones, Eli
5
Tanner, John F.
5
Udayana, Ida Bagus Nyoman
5
Bolander, Willy
4
Brown, Tom
4
Chonko, Lawrence B.
4
DeConinck, James B.
4
Gabler, Colin B.
4
Good, Megan C.
4
Haas, Alexander
4
Hochstein, Bryan
4
Iyer, Rajesh
4
Johlke, Mark C.
4
Kalra, Ashish
4
Kraus, Florian
4
Palmatier, Robert W.
4
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Published in...
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Industrial marketing management : the international journal for industrial and high-tech firms
3
European journal of marketing
2
Journal of business research : JBR
2
The journal of business & industrial marketing
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
Journal of business-to-business marketing
1
The international journal of bank marketing : IJBM
1
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ECONIS (ZBW)
12
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1
The impact of business-to-business salespeople's social media use on value co-creation and cross/up-selling : the role of social capital
Itani, Omar S.
;
Badrinarayanan, Vishag
;
Rangarajan, Deva
- In:
European journal of marketing
57
(
2023
)
3
,
pp. 683-717
Persistent link: https://www.econbiz.de/10014225997
Saved in:
2
Can salespeople use social media to enhance brand awareness and sales performance? : the role of manager empowerment and creativity
Kalra, Ashish
;
Itani, Omar S.
;
Rostami, Amin
- In:
The journal of business & industrial marketing
38
(
2023
)
8
,
pp. 1738-1753
Persistent link: https://www.econbiz.de/10014314206
Saved in:
3
Salesperson moral identity and value co-creation
Itani, Omar S.
;
Chonko, Lawrence B.
;
Agnihotri, Raj
- In:
European journal of marketing
56
(
2022
)
2
,
pp. 500-531
Persistent link: https://www.econbiz.de/10013173438
Saved in:
4
Complementary effects of CRM and social media on customer co-creation and sales performance in B2B firms : the role of salesperson self-determination needs
Itani, Omar S.
;
Kalra, Ashish
;
Riley, Jen
- In:
Information & management : the internat. journal of …
59
(
2022
)
3
,
pp. 1-19
Persistent link: https://www.econbiz.de/10013197320
Saved in:
5
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Chaker, Nawar N.
;
Nowlin, Edward L.
;
Pivonka, Maxwell T.
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 127-144
Persistent link: https://www.econbiz.de/10013206400
Saved in:
6
The role of salespeople in value co-creation and its impact on sales performance
Alnakhli, Hayam
;
Inyang, Aniefre Eddie
;
Itani, Omar S.
- In:
Journal of business-to-business marketing
28
(
2021
)
4
,
pp. 347-367
Persistent link: https://www.econbiz.de/10012802196
Saved in:
7
"Because you are a part of me" : assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender
Itani, Omar S.
;
Kalra, Ashish
;
Chaker, Nawar N.
;
Rakesh …
- In:
Industrial marketing management : the international …
98
(
2021
),
pp. 283-298
Persistent link: https://www.econbiz.de/10013206371
Saved in:
8
Building customer relationships while achieving sales performance results : is listening the holy grail of sales?
Itani, Omar S.
;
Goad, Emily A.
;
Jaramillo, Fernando
- In:
Journal of business research : JBR
102
(
2019
),
pp. 120-130
Persistent link: https://www.econbiz.de/10012103945
Saved in:
9
Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India
Agnihotri, Raj
;
Trainor, Kevin J.
;
Itani, Omar S.
; …
- In:
Journal of business research : JBR
81
(
2017
),
pp. 144-154
Persistent link: https://www.econbiz.de/10011771648
Saved in:
10
Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.
;
Agnihotri, Raj
;
Itani, Omar S.
- In:
The journal of business & industrial marketing
32
(
2017
)
7
,
pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
Saved in:
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