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~accessRights:"restricted"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Service business"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Customer value"
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Customer value
47
Kundenwert
46
Consumer behaviour
33
Konsumentenverhalten
33
Beziehungsmarketing
30
Relationship marketing
30
Customer satisfaction
17
Kundenzufriedenheit
17
Betriebliche Wertschöpfung
15
Value creation
15
Dienstleistungsqualität
13
Service quality
13
Customer integration
11
Kundenintegration
11
Brand management
6
Einzelhandel
6
Markenführung
6
Marketing management
6
Marketingmanagement
6
Retail trade
6
Value co-creation
6
Online retailing
5
Online-Handel
5
Social values
5
Soziale Werte
5
Brand image
4
Customer participation
4
Hedonic value
4
Markenimage
4
Mobile communications
4
Mobilkommunikation
4
Social Web
4
Social web
4
Customer engagement
3
Customer loyalty
3
Perceived value
3
Retailing
3
Scale development
3
Utilitarian value
3
Utilitarianism
3
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4
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Article
47
Type of publication (narrower categories)
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Aufsatz in Zeitschrift
Article in journal
47
Case study
1
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1
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English
47
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Itani, Omar S.
2
Le Nguyen Hau
2
Rintamäki, Timo
2
Aguilar-Illescas, Rocío
1
Akbarabadi, Mina
1
Anaya-Sánchez, Rafael
1
Andersson, Pernille K.
1
Atulkhar, Sunil
1
Babin, Barry J.
1
Baumann, Chris
1
Bouchet, Patrick
1
Bu, Yi
1
Camp, Kerri
1
Castañeda, J. Alberto
1
Chen, Ching-fu
1
Chen, Hang
1
Chen, Ja-Shen
1
Chen, Yanhong
1
Cheng, Vincent
1
Cliquet, Gérard
1
Das, Gopal
1
Dequan, Zheng
1
Dong, Xuebing
1
El Haddad, Rania
1
El-Adly, Mohammed Ismail
1
Fellesson, Markus
1
Frías Jamilena, Dolores María
1
Frías, Dolores M.
1
Goi, Chai Lee
1
Gray, David
1
Guan, Zhenzhong
1
Harman, David M.
1
Ho, Hillbun
1
Hong, Soon Goo
1
Hosseini, Monireh
1
Hsieh, C. Y.
1
Hu, JiaJing
1
Huang, Lijuan
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
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European journal of marketing : EJM
Journal of retailing and consumer services
Service business
Journal of business research : JBR
58
Industrial marketing management : the international journal for industrial and high-tech firms
52
International journal of hospitality management
20
The journal of services marketing
15
International journal of contemporary hospitality management
13
Technological forecasting & social change : an international journal
13
The journal of business & industrial marketing
12
Journal of the Academy of Marketing Science
11
Journal of marketing analytics : JMA
10
Marketing theory
10
Journal of service management
9
Tourism management : research, policies, practice
9
Journal of strategic marketing
8
The service industries journal
8
Marketing intelligence & planning
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
Journal of business-to-business marketing
6
Journal of hospitality and tourism insights
6
Journal of marketing
6
Journal of revenue and pricing management
6
Journal of travel and tourism marketing
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
6
The journal of product & brand management
6
European management journal
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of consumer studies
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
Journal of service research
5
Journal of service theory and practice : JSTP
5
The TQM journal : the international review of organizational improvement
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Asia Pacific journal of marketing and logistics
4
Business horizons
4
Inventi impact: retailing & consumer services
4
Journal of business economics and management
4
Journal of consumer behaviour : an international research review
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
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ECONIS (ZBW)
47
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47
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1
Exploring the roles of vlogger characteristics and video attributes on followers' value perceptions and behavioral intention
Lu, Hsiao-Han
;
Chen, Ching-fu
;
Tai, Yi-Wen
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014462368
Saved in:
2
Do supermarkets' emails have any value for their customers? : the effect of emails' content and interestingness on customers' attitude and engagement
Rodriguez, Virginie
;
Sangle-Ferriere, Marion
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014371703
Saved in:
3
More gain, more give? : the impact of brand community value on users' value co-creation
Liao, Junyun
;
Pang, Jiecong
;
Dong, Xuebing
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014364053
Saved in:
4
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
Saved in:
5
The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
Omkar Dastane
;
Goi, Chai Lee
;
Rabbanee, Fazlul
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014265704
Saved in:
6
Identifying multi-channel value co-creator groups in the banking industry
Hosseini, Monireh
;
Shajari, Sepideh
;
Akbarabadi, Mina
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169723
Saved in:
7
Better or worse? : effects of online promotion habits on customer value : an empirical study
Wang, Qian
;
Chen, Hang
- In:
Journal of retailing and consumer services
68
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366323
Saved in:
8
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
9
Influencer marketing : homophily, customer value co-creation behaviour and purchase intention
Bu, Yi
;
Parkinson, Joy
;
Thaichon, Park
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209657
Saved in:
10
Reconceptualizing value creation : exploring the role of goal congruence in the co-creation process
Sheng, Margaret L.
;
Natalia, Natalia
;
Hsieh, C. Y.
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013209712
Saved in:
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