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~isPartOf:"Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group"
~isPartOf:"International journal of bank marketing"
~isPartOf:"Journal of retailing"
~isPartOf:"Marketing intelligence & planning"
~language:"eng"
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Salespeople
27
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9
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Consumer behaviour
7
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Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
International journal of bank marketing
Journal of retailing
Marketing intelligence & planning
Industrial marketing management : the international journal for industrial and high-tech firms
107
Journal of personal selling & sales management
72
Journal of business research : JBR
67
The journal of personal selling & sales management : JPSSM
46
The journal of business & industrial marketing
42
Journal of the Academy of Marketing Science
28
Journal of retailing and consumer services
27
Journal of business-to-business marketing
24
Journal of marketing
17
Journal of marketing theory and practice : JMTP
13
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Journal of marketing education : JME
11
Journal of service research
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Journal of marketing theory and practice
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European journal of marketing
9
Journal of business ethics : JOBE
9
The Oxford handbook of strategic sales and sales management
9
Asia Pacific journal of marketing and logistics
8
Journal of marketing research
8
International journal of hospitality management
7
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
7
Journal of marketing research : JMR
7
International journal of retail & distribution management
6
Journal of service research : JSR
6
Marketing letters : a journal of research in marketing
6
European journal of marketing : EJM
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
The marketing review
5
Journal of marketing analytics : JMA
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service theory and practice
4
Market : review for marketing theory and practice
4
Vision : the journal of business perspective
4
Australasian marketing journal
3
International journal of electronic marketing and retailing : IJEMR
3
International journal of logistics : research and applications
3
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ECONIS (ZBW)
27
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1
How do customer-related characteristics influence frontline bank employees' boundary spanning behaviors?
Lee, Myoung-Soung
;
Yoo, Jaewon
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1945-1973
Persistent link: https://www.econbiz.de/10014470760
Saved in:
2
Customer influence on frontline employee work engagement
Yoo, Jaewon
;
Chen, Jing
;
Frankwick, Gary L.
- In:
International journal of bank marketing
41
(
2023
)
6
,
pp. 1443-1463
Persistent link: https://www.econbiz.de/10014332201
Saved in:
3
A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
Saved in:
4
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
5
Reimagining personalization in the physical store
Scholdra, Thomas P.
;
Wichmann, Julian R. K.
;
Reinartz, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 563-579
Persistent link: https://www.econbiz.de/10014465653
Saved in:
6
Multiple psychological climates and employee self-regulatory focus : implications for frontline employee work behavior and service performance
Sok, Keo Mony
;
Danaher, Tracey S.
;
Sok, Phyra
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 228-246
Persistent link: https://www.econbiz.de/10014321977
Saved in:
7
How and why (imagined) online reviews impact frontline retail encounters
Marder, Ben
;
Angell, Robert J.
;
Boyd, Eric
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 265-279
Persistent link: https://www.econbiz.de/10014321993
Saved in:
8
Formal salesforce controls and service-sales ambidexterity : the moderating role of salespeople's grit
Amenuvor, Fortune Edem
;
Mensah, Kobby
;
Nkukpornu, Atsu
; …
- In:
Marketing intelligence & planning
41
(
2023
)
3
,
pp. 375-390
Persistent link: https://www.econbiz.de/10014313024
Saved in:
9
Organisational and environmental indicators of B2B sales performance
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Gøran
; …
- In:
Marketing intelligence & planning
40
(
2022
)
1
,
pp. 33-56
Persistent link: https://www.econbiz.de/10013172882
Saved in:
10
Salesforce output control and customer-oriented selling behaviours
Amenuvor, Fortune Edem
;
Basilisco, Richard
;
Boateng, Henry
- In:
Marketing intelligence & planning
40
(
2022
)
3
,
pp. 344-357
Persistent link: https://www.econbiz.de/10013172964
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