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~accessRights:"restricted"
~isPartOf:"The service industries journal"
~subject:"Beziehungsmarketing"
~subject:"Experiment"
~type:"article"
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Search: subject_exact:"Consumer Behaviour"
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Beziehungsmarketing
Experiment
Consumer behaviour
112
Konsumentenverhalten
111
Relationship marketing
43
Dienstleistungsqualität
40
Service quality
40
Customer satisfaction
38
Kundenzufriedenheit
38
Brand management
16
Markenführung
16
Brand image
15
Emotion
15
Markenimage
15
Dienstleistungssektor
13
Service industry
13
Confidence
10
Customer integration
10
Kundenintegration
10
Vertrauen
10
customer satisfaction
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Coronavirus
9
Online retailing
9
Online-Handel
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Viral marketing
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Virales Marketing
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Innovation adoption
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Innovationsakzeptanz
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COVID-19
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Dienstleistung
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Social Web
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Social web
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Tourism
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Tourismus
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customer loyalty
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transformative service research
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Betriebliche Wertschöpfung
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44
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Legendre, Tiffany S.
2
Yi, Youjae
2
Addo, Prince Clement
1
Ahmed, Sohel
1
Ahn, Jiseon
1
Aksoy, Nilsah Cavdar
1
Al-Hawari, Mohd Ahmad
1
Amirtha, Raman
1
Arasli, Huseyin
1
Arici, Hasan Evrim
1
Asare, Andy Ohemeng
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Back, Ki-Joon
1
Baker, Melissa A.
1
Baydogan Turkay, Pinar
1
Bayighomog, Steven W.
1
Bergel, Maxi
1
Berthiaume, Bilitis
1
Boardman, Darren
1
Boateng, Henry
1
Bomfim, Emerson Luiz
1
Boukis, Achilleas
1
Brock, Christian
1
Brun, Isabelle
1
Bueno, Eduardo Veiga
1
Cai, Ruiying
1
Cetin, Gurel
1
Chang, Chun-Ming
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Chen, Hsiangting Shatina
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Cheng, Jui-Chang
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Chi, Christina Geng-Qing
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Choi, Laee
1
Dai, You-De
1
Ding Hooi Ting
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Evangelista, Felicitas
1
Fang, Jiaming
1
Fu, Xiaorong
1
Gao, Lily
1
Gong, Taeshik
1
Hinson, Robert
1
Hoang, Duc
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The service industries journal
Journal of retailing and consumer services
425
Journal of business research : JBR
352
International journal of hospitality management
142
The journal of services marketing
75
The journal of product & brand management
71
Journal of travel and tourism marketing
66
Asia Pacific journal of marketing and logistics
60
Journal of the Academy of Marketing Science
59
Journal of hospitality marketing & management
57
Tourism management : research, policies, practice
57
Management science : journal of the Institute for Operations Research and the Management Sciences
54
International journal of contemporary hospitality management
53
Industrial marketing management : the international journal for industrial and high-tech firms
52
Psychology & marketing
52
The journal of brand management : an international journal
52
Journal of retailing
51
Journal of strategic marketing
51
Journal of behavioral and experimental economics
50
Journal of economic behavior & organization : JEBO
49
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
46
Marketing intelligence & planning
46
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
40
International journal of retail and distribution management
38
Journal of service management
38
The international review of retail, distribution and consumer research
38
Technological forecasting & social change : an international journal
36
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
35
Journal of marketing
35
Services marketing quarterly
35
Food policy : economics planning and politics of food and agriculture
34
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
34
Journal of promotion management : innovations in planning and applied research
33
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
33
European journal of marketing
32
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
32
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
32
Journal of marketing communications
31
International journal of consumer studies
28
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ECONIS (ZBW)
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1
Credit card churning customers, endowed loyalty, and protestant work ethic
Legendre, Tiffany S.
;
Baker, Melissa A.
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 22-44
Persistent link: https://www.econbiz.de/10014450258
Saved in:
2
Determinants of customer loyalty in online group-buying : the self-regulation mechanism
Chang, Chun-Ming
- In:
The service industries journal
43
(
2023
)
5/6
,
pp. 400-421
Persistent link: https://www.econbiz.de/10014321595
Saved in:
3
How does customer engagement value occur in restaurants? : a stimulus-organism-response(S-O-R) perspective
Kabadayi, Ebru Tumer
;
Aksoy, Nilsah Cavdar
;
Baydogan …
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 497-524
Persistent link: https://www.econbiz.de/10014321607
Saved in:
4
Can brand anthropomorphism trigger emotional brand attachment?
Ma, Jianfeng
;
Tu, Hongwei
;
Zhou, Xing
;
Niu, Wanjie
- In:
The service industries journal
43
(
2023
)
7/8
,
pp. 555-578
Persistent link: https://www.econbiz.de/10014321609
Saved in:
5
Revisiting a model of customer engagement cycle : a systematic review
Hoang, Duc
;
Kousi, Sofia
;
Martinez, Luis F.
;
Kumar, Satish
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 579-617
Persistent link: https://www.econbiz.de/10014321614
Saved in:
6
Using social exchange perspective to explain customer voluntary performance behavior
Dai, You-De
;
Liu, Ying-Chan
;
Zhuang, Wen-Long
;
Wang, …
- In:
The service industries journal
43
(
2023
)
9/10
,
pp. 764-784
Persistent link: https://www.econbiz.de/10014321623
Saved in:
7
Anticipated emotion in planned versus unplanned purchase : scale development and validation
Ahmed, Sohel
;
Ding Hooi Ting
- In:
The service industries journal
43
(
2023
)
1/2
,
pp. 104-123
Persistent link: https://www.econbiz.de/10013540915
Saved in:
8
Online customer relationships : switching cost drivers for different relationship lengths
Al-Hawari, Mohd Ahmad
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 59-80
Persistent link: https://www.econbiz.de/10013167405
Saved in:
9
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
10
Effect of e-referral incentive programs on referrer loyalty on social platforms
Fu, Xiaorong
;
Pang, Jing
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1234-1255
Persistent link: https://www.econbiz.de/10013466628
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