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~accessRights:"restricted"
~language:"bos"
~language:"ell"
~language:"eng"
~person:"Wong, IpKin Anthony"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
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Search: subject:"service"
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Service quality
12
Dienstleistungsqualität
11
Consumer behaviour
10
Customer satisfaction
10
Konsumentenverhalten
10
Kundenzufriedenheit
10
Beziehungsmarketing
6
Relationship marketing
6
Arbeitszufriedenheit
3
Artificial intelligence
3
Brand image
3
Brand management
3
Gambling
3
Glücksspiel
3
Hotel industry
3
Hotellerie
3
Job satisfaction
3
Markenführung
3
Markenimage
3
Tourism industry
3
Tourismuswirtschaft
3
service environment
3
Arbeitskräfte
2
Arbeitsleistung
2
Brand attachment
2
Brand equity
2
Casinos
2
Coronavirus
2
Employee retention
2
Event marketing
2
Event-Marketing
2
Hotel
2
Job performance
2
Künstliche Intelligenz
2
Leistungsmotivation
2
Mitarbeiterbindung
2
Quality management
2
Qualitätsmanagement
2
Work motivation
2
Workforce
2
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Article
21
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Amtsdruckschrift
Article in journal
Aufsatz in Zeitschrift
21
research-article
1
review
1
Language
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Bosnian
Modern Greek (1453-)
English
Author
All
Wong, IpKin Anthony
Han, Heesup
32
Luu Trong Tuan
30
Parida, Vinit
27
Prentice, Catherine
26
Kohtamäki, Marko
23
Mattila, Anna S.
23
Laporte, Gilbert
22
Liu, Weihua
22
Zhao, Xiande
21
Vendrell-Herrero, Ferran
20
Gustafsson, Anders
19
Xu, Xun
19
Cheng, T. C. E.
18
Prybutok, Victor R.
18
Wirtz, Jochen
18
Witell, Lars
18
Boysen, Nils
17
Bustinza, Oscar F.
17
Choi, Tsan-Ming
17
Gursoy, Dogan
17
McColl-Kennedy, Janet R.
17
Balaji, M. S.
16
Crainic, Teodor Gabriel
16
Edvardsson, Bo
16
Guchait, Priyanko
16
Huang, George Q.
16
Line, Nathaniel D.
16
Lu, Lu
16
Russell-Bennett, Rebekah
16
Zhang, Min
16
Dwivedi, Yogesh Kumar
15
Fisk, Raymond P.
15
Klaus, Philipp
15
Antony, Jiju
14
Finsterwalder, Jörg
14
Gong, Taeshik
14
Hewitt, Mike
14
Karatepe, Osman M.
14
Roy, Sanjit
14
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Published in...
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International journal of hospitality management
8
International journal of contemporary hospitality management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
2
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
1
The journal of services marketing
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
21
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1
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10
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21
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date (oldest first)
1
Axiology of tourism shopping : a cross-level investigation of value-in-the-experience (VALEX)
Wong, IpKin Anthony
;
Huang, GuoQiong Ivanka
;
Li, Zhuo
- In:
Journal of hospitality & tourism research : JHTR ; the …
48
(
2024
)
3
,
pp. 549-563
Persistent link: https://www.econbiz.de/10014633611
Saved in:
2
Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine
;
Ma, Erdan
;
Wong, IpKin Anthony
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
Saved in:
3
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
4
Gaining resilience through transformative services in cause-related events : an interaction ritual chain perspective
Wong, IpKin Anthony
;
Lin, Xueying (Linda)
;
Lin, Zhiwei
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3235-3262
Persistent link: https://www.econbiz.de/10014334293
Saved in:
5
Understanding hospitality
service
aesthetics through the lens of aesthetic theory
Wong, IpKin Anthony
;
Wan, Yim King Penny
;
Sun, Danni
- In:
Journal of hospitality marketing & management
32
(
2023
)
3
,
pp. 410-444
Persistent link: https://www.econbiz.de/10014281019
Saved in:
6
Artificial intelligence as a boundary-crossing object for employee engagement and performance
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lin, Zhiwei
- In:
Journal of retailing and consumer services
73
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014303366
Saved in:
7
Service
attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Chun Hung Roberts
;
Huang, …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
8
Customer engagement and its outcomes : the cross-level effect of
service
environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
9
The perils of hotel technology : the robot usage resistance model
Fu, Shixuan
;
Zheng, Xiaojiang
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185268
Saved in:
10
Smart dining, smart restaurant, and smart
service
quality (SSQ)
Wong, IpKin Anthony
;
Huang, Jingwen
;
Lin, Zhiwei
;
Jiao, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2272-2297
Persistent link: https://www.econbiz.de/10013412598
Saved in:
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