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~accessRights:"restricted"
~language:"eng"
~person:"Hollebeek, Linda D."
~person:"Prentice, Catherine"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Consumer behaviour
Dienstleistungsqualität
Konsumentenverhalten
59
Beziehungsmarketing
50
Relationship marketing
50
Service quality
29
Customer integration
23
Kundenintegration
23
Brand management
22
Markenführung
22
Customer satisfaction
21
Kundenzufriedenheit
21
Customer engagement
20
Social Web
14
Social web
14
Brand image
13
Markenimage
13
Artificial intelligence
10
Künstliche Intelligenz
10
Internet marketing
9
Online-Marketing
9
Emotion
8
Gambling
8
Glücksspiel
8
Intelligence
8
Intelligenz
8
Emotional intelligence
7
Stakeholder
7
Bibliometrics
6
Bibliometrie
6
Brand
6
Casinos
6
Consumer engagement
6
Hotel industry
6
Hotellerie
6
Markenartikel
6
Tourism industry
6
Tourismuswirtschaft
6
Customer service
5
Customer value
5
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8
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Article
68
Book / Working Paper
1
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Article in journal
Aufsatz in Zeitschrift
69
Aufsatz im Buch
3
Book section
3
Aufsatzsammlung
1
Language
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English
Author
All
Hollebeek, Linda D.
Prentice, Catherine
Han, Heesup
91
Mattila, Anna S.
67
Septianto, Felix
56
Paul, Justin
54
Dwivedi, Yogesh Kumar
50
Loureiro, Sandra Maria Correia
45
Thaichon, Park
42
Kim, Jungkeun
39
Phau, Ian
38
Ko, Eunju
35
Kim, Seongseop
34
Lusk, Jayson L.
34
Rana, Nripendra P.
33
Wu, Luorong
33
Law, Chun Hung Roberts
31
Park, Jungkun
31
Balaji, M. S.
30
Japutra, Arnold
30
Nayga, Rodolfo M.
30
So, Kevin Kam Fung
30
Ahn, Jiseon
28
Grewal, Dhruv
28
Hwang, Jinsoo
28
Wong, IpKin Anthony
28
Jang, Soocheong
27
Jebarajakirthy, Charles
27
Prashar, Sanjeev
27
Quach, Sara
27
Vrontis, Demetris
27
Dhir, Amandeep
26
Line, Nathaniel D.
26
Liu, Qing
26
Rahman, Zillur
26
Ko, Yong Jae
25
Sharma, Piyush
25
Sreejesh, S.
25
Arli, Denni
24
Bang, Nguyen
24
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Published in...
All
Journal of retailing and consumer services
27
The journal of services marketing
4
Journal of hospitality marketing & management
3
Marketing intelligence & planning
3
Psychology & marketing
3
International journal of hospitality management
2
Journal of business research : JBR
2
Journal of marketing management : JMM ; journal of the Academy of Marketing
2
Journal of service management
2
Journal of service research
2
Journal of strategic marketing
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
The service industries journal
2
Asia Pacific journal of marketing and logistics
1
International journal of contemporary hospitality management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of advertising
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of service theory and practice : JSTP
1
Journal of vacation marketing
1
The journal of business & industrial marketing
1
The journal of consumer marketing
1
The journal of product & brand management
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
69
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1
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10
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69
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date (oldest first)
1
Boosting customers' impulsive buying tendency in live-streaming commerce : the role of customer engagement and deal proneness
Luo, Xi
;
Hwa, Jacky Cheah Jun
;
Hollebeek, Linda D.
;
Lim …
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014462186
Saved in:
2
Engaging consumers through artificially intelligent technologies : systematic review, conceptual model, and further research
Hollebeek, Linda D.
;
Menidjel, Choukri
;
Sarstedt, Marko
; …
- In:
Psychology & marketing
41
(
2024
)
4
,
pp. 880-898
Persistent link: https://www.econbiz.de/10014519048
Saved in:
3
Exploring tourists' virtual reality-based brand engagement : a uses-and-gratifications perspective
Rather, Raouf Ahmad
;
Hollebeek, Linda D.
;
Loureiro, …
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
3
,
pp. 606-624
Persistent link: https://www.econbiz.de/10014582360
Saved in:
4
Social media marketing activities, customer engagement, and customer stickiness : a longitudinal investigation
So, Kevin Kam Fung
;
Li, Jing
;
King, Ceridwyn
; …
- In:
Psychology & marketing
41
(
2024
)
7
,
pp. 1597-1613
Persistent link: https://www.econbiz.de/10014555633
Saved in:
5
Charting the intellectual structure of customer experience research
Kumar, Prashant
;
Hollebeek, Linda D.
;
Kar, Arpan Kumar
; …
- In:
Marketing intelligence & planning
41
(
2023
)
1
,
pp. 31-47
Persistent link: https://www.econbiz.de/10013532105
Saved in:
6
Consumer engagement with self-driving cars : a theory of planned behavior-informed perspective
Hollebeek, Linda D.
;
Menidjel, Choukri
;
Itani, Omar S.
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
8
,
pp. 2029-2046
Persistent link: https://www.econbiz.de/10014430201
Saved in:
7
Consumers' willingness to disclose their personal data in e-commerce : a reciprocity-based social exchange perspective
Degutis, Mindaugas
;
Urbonavičius, Sigitas
;
Hollebeek, …
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014342226
Saved in:
8
Customer value, customer engagement, and customer-based brand equity in the context of a digital payment app
Bapat, Dhananjay
;
Hollebeek, Linda D.
- In:
Marketing intelligence & planning
41
(
2023
)
7
,
pp. 837-853
Persistent link: https://www.econbiz.de/10014381221
Saved in:
9
The effect of customers' brand experience on brand evangelism : the case of luxury hotels
Purohit, Sonal
;
Hollebeek, Linda D.
;
Das, Manish
; …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310332
Saved in:
10
Leveraging social media advertising to foster female consumers' empowerment and engagement : the role of regulatory mode
Septianto, Felix
;
Mathmann, Frank
;
Hollebeek, Linda D.
; …
- In:
Journal of advertising
52
(
2023
)
5
,
pp. 688-705
Persistent link: https://www.econbiz.de/10014422130
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