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~person:"Dall'Olmo Riley, Francesca"
~person:"Hjort, Klas"
~person:"Zielke, Stephan"
~type_genre:"Article in journal"
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International journal of retail & distribution management
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International journal of retail and distribution management
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1
Shopping app features : their impact on customer satisfaction and loyalty
Sinemus, Kathrin
;
Zielke, Stephan
;
Dobbelstein, Thomas
- In:
The international review of retail, distribution and …
32
(
2022
)
4
,
pp. 423-449
Persistent link: https://www.econbiz.de/10013411673
Saved in:
2
Shopping app features : influencing the download and use intention
Sinemus, Kathrin
;
Zielke, Stephan
- In:
International journal of retail and distribution management
50
(
2022
)
8/9
,
pp. 1015-1038
Persistent link: https://www.econbiz.de/10013398150
Saved in:
3
Multichannel shopping : the effect of decision making style on shopper journey configuration and satisfaction
Harris, Patricia
;
Dall'Olmo Riley, Francesca
;
Hand, Chris
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012430663
Saved in:
4
Searching offline and buying online : an analysis of showrooming forms and segments
Schneider, Patricia J.
;
Zielke, Stephan
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012132239
Saved in:
5
Service innovation in e-commerce last mile delivery : mapping the e-customer journey
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
Journal of business research : JBR
101
(
2019
),
pp. 461-468
Persistent link: https://www.econbiz.de/10012103423
Saved in:
6
Online retail experience and customer satisfaction : the mediating role of last mile delivery
Vakulenko, Yulia
;
Shams, Poja
;
Hellström, Daniel
; …
- In:
The international review of retail, distribution and …
29
(
2019
)
3
,
pp. 306-320
Persistent link: https://www.econbiz.de/10012209282
Saved in:
7
Online purchase return policy leniency and purchase decision : mediating role of consumer trust
Oghazi, Pejvak
;
Karlsson, Stefan
;
Hellström, Daniel
; …
- In:
Journal of retailing and consumer services
41
(
2018
),
pp. 190-200
Persistent link: https://www.econbiz.de/10011808585
Saved in:
8
What's in the parcel locker? : exploring customer value in e-commerce last mile delivery
Vakulenko, Yulia
;
Hellström, Daniel
;
Hjort, Klas
- In:
Journal of business research : JBR
88
(
2018
),
pp. 421-427
Persistent link: https://www.econbiz.de/10011869863
Saved in:
9
Understanding multichannel shopper journey configuration : an application of goal theory
Harris, Patricia
;
Dall'Olmo Riley, Francesca
;
Hand, Chris
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 108-117
Persistent link: https://www.econbiz.de/10011904344
Saved in:
10
Online and store patronage : a typology of grocery shoppers
Harris, Patricia
;
Dall'Olmo Riley, Francesca
;
Riley, Debra
- In:
International journal of retail & distribution management
45
(
2017
)
4
,
pp. 419-445
Persistent link: https://www.econbiz.de/10011640163
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