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~isPartOf:"ASEAN marketing journal : Association of Southeast Asian Nations marketing journal"
~isPartOf:"International journal of retail and distribution management"
~isPartOf:"Services marketing quarterly"
~subject:"Customer satisfaction"
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Search: subject_exact:"Corporate reputation"
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Customer satisfaction
Corporate reputation
9
Firmenimage
9
Kundenzufriedenheit
7
Consumer behaviour
5
Konsumentenverhalten
5
Beziehungsmarketing
4
Relationship marketing
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Arrivabene, Lorena Silva
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Fang, Eddy
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Fang, Yi-Wen
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
International journal of retail and distribution management
Services marketing quarterly
Journal of retailing and consumer services
8
International journal of contemporary hospitality management
6
Journal of business research : JBR
5
Journal of hospitality marketing & management
5
Corporate reputation review
4
Cogent business & management
3
Economic research
3
International journal of hospitality management
3
Journal of Islamic marketing
3
Journal of financial services marketing : JFSM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of the Academy of Marketing Science
3
The journal of services marketing
3
Asia Pacific journal of marketing and logistics
2
Betriebswirtschaftliche Diskussionsbeiträge
2
European journal of marketing : EJM
2
International journal of services, economics and management
2
Journal of air transport management
2
Journal of business ethics : JOBE
2
Journal of global marketing
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of travel and tourism marketing
2
Pakistan journal of commerce and social sciences
2
Service business
2
The international review of retail, distribution and consumer research
2
The journal of applied business research
2
The service industries journal
2
Academy of Management journal : AMJ
1
Accounting and taxation review : A&TR
1
Administrative Sciences : open access journal
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Annals of public and cooperative economics
1
Asian journal of business and accounting : AJBA
1
Asian journal of sustainability and social responsibility
1
Australasian marketing journal
1
Australian journal of management
1
Bank parikrama : a journal of banking & finance : quarterly journal of Bangladesh Institute of Bank Management
1
Banks and bank systems : international research journal
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1
Repurchase intention in a physical store : moderated mediating role of electronic word-of-mouth
Liao, Shu-Hsien
;
Hu, Da-Chian
;
Fang, Yi-Wen
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 205-219
Persistent link: https://www.econbiz.de/10013552697
Saved in:
2
How to enhance customer loyalty to retail stores via retail service quality practices? : a moderated mediated mechanism
Sivapalan, Achchuthan
;
Shankar, Amit
;
Das, Manish
; …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 445-465
Persistent link: https://www.econbiz.de/10013416990
Saved in:
3
Fresh food online shopping repurchase intention : the role of post-purchase customer experience and corporate image
Ma, Kara Xiaohui
;
Mather, Damien William
;
Ott, Dana L.
; …
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 206-228
Persistent link: https://www.econbiz.de/10013397929
Saved in:
4
Overall satisfaction formation across channels : an empirical study
Bezes, Christophe
- In:
International journal of retail and distribution management
50
(
2022
)
8/9
,
pp. 922-941
Persistent link: https://www.econbiz.de/10013398140
Saved in:
5
Impact of service quality, satisfaction and corporate image on loyalty : a study of a publicly traded for-profit university
Arrivabene, Lorena Silva
;
Vieira, Paulo Roberto da Costa
; …
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 189-205
Persistent link: https://www.econbiz.de/10012179174
Saved in:
6
The effect of organisational reputation on e-loyalty : the roles of e-trust and e-satisfaction
Sadeghi, Amir
;
Ghujali, Tohid
;
Bastam, Hadi
- In:
ASEAN marketing journal : Association of Southeast …
10
(
2018
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10012106906
Saved in:
7
Service quality, corporate brand image, and switching behavior : the mediating role of customer satisfaction and repurchase intention
Srivastava, Kavita
;
Sharma, Narendra K.
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 274-291
Persistent link: https://www.econbiz.de/10010208608
Saved in:
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