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~isPartOf:"Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management"
~isPartOf:"British journal of industrial relations : BJIR ; an international journal of employment relations"
~isPartOf:"Services marketing quarterly"
~isPartOf:"The service industries journal"
~subject:"Dienstleistungssektor"
~subject:"Work stress"
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Search: subject_exact:"Arbeitszufriedenheit"
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Dienstleistungssektor
Work stress
Arbeitszufriedenheit
78
Job satisfaction
78
Employee retention
19
Mitarbeiterbindung
19
Dienstleistungsqualität
16
Service quality
16
Customer satisfaction
15
Kundenzufriedenheit
15
Leistungsmotivation
13
Work motivation
13
Stress
12
Arbeitskräfte
11
Hotel industry
11
Hotellerie
11
Workforce
11
Arbeitsbedingungen
10
Arbeitsverhalten
10
Satisfaction
10
Work behaviour
10
Working conditions
10
Zufriedenheit
10
Arbeitsmobilität
9
Labour mobility
9
Beziehungsmarketing
8
Großbritannien
8
Relationship marketing
8
United Kingdom
8
Lebensqualität
7
Organizational behaviour
7
Quality of life
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Service industry
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Tourism employees
7
Tourismusberufe
7
Verhalten in Organisationen
7
Emotion
6
Führungsstil
6
Human Resource Management
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Leadership style
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Aboagye, Michael Osei
1
Abubakar, A. Mohammed
1
Affum-Osei, Emmanuel
1
Ahmad-ur-Rehman, Muhammad
1
Aliza, Komal
1
Antwi, Collins Opoku
1
Ates, Zelal
1
Avornyo, Philip
1
Batool, Syeda Azra
1
Behravesh, Elaheh
1
Boakye, Robert Owusu
1
Boateng, Henry
1
Bonavia, Tomas
1
Briggs, Elten
1
Brobbey, Patrick
1
Büttgen, Marion
1
Cheng, Zhao-hong
1
Cho, Sanglee
1
Dinsmore, John
1
Fan, Chong-jun
1
Goodrich, Kendall
1
Guchait, Priyanko
1
Huang, Min-hsin
1
Jababu, Yasin
1
Jang, Sunghyun
1
Jaramillo, Fernando
1
Javed, Ayesha
1
Jerger, Christina
1
Karatepe, Osman M.
1
Komor, Marcin
1
Kwan, Ho Kwong
1
Lee, Hannah S.
1
Lee, Jungki
1
Li, Xue
1
Losilla, Josep Maria
1
Madera, Juan
1
Makudza, Forbes
1
Malik, Muhammad Jawad
1
Marín-García, Juan A.
1
Narteh, Bedman
1
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Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management
British journal of industrial relations : BJIR ; an international journal of employment relations
Services marketing quarterly
The service industries journal
International journal of hospitality management
33
Journal of vocational behavior
23
Journal of business and psychology
18
Journal of business research : JBR
17
Journal of managerial psychology
17
International journal of contemporary hospitality management
15
Journal of business ethics : JOBE
14
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
13
Personnel review
12
The international journal of human resource management
12
Journal of management & organization : JMO
11
International journal of human resource management
10
Journal of career development
9
Pakistan journal of commerce and social sciences
9
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
9
The journal of services marketing
9
Cogent business & management
8
Human relations
8
International journal of manpower
8
Journal of hospitality marketing & management
8
Journal of organizational effectiveness : people and performance ; JOEPP
8
Employee relations
7
Human resource management
7
International journal of organizational analysis
7
Public personnel management
7
Administrative Sciences : open access journal
6
Health care management review : HCM review
6
Journal of personnel psychology
6
Leadership & organization development journal
6
Public performance & management review
6
Academy of Management journal : AMJ
5
Career development international : the journal for executive, consultants, academics and individuals
5
Economic and industrial democracy : EID ; an international journal
5
European management journal
5
Human systems management : HSM
5
Journal of Asia Business Studies
5
Journal of health organization and management
5
Journal of management : JOM
5
Journal of service management
5
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ECONIS (ZBW)
19
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1
Service with a smile : the differential effects of emotional labor on boundary spanners in the banking industry
Makudza, Forbes
- In:
Services marketing quarterly
44
(
2023
)
1
,
pp. 1-15
Persistent link: https://www.econbiz.de/10013546187
Saved in:
2
Understanding business student retention during Covid-19 : roles of service quality, college brand, and academic satisfaction, and stress
Swani, Kunal
;
Wamwara, Wakiuru
;
Goodrich, Kendall
; …
- In:
Services marketing quarterly
43
(
2022
)
3
,
pp. 329-352
Persistent link: https://www.econbiz.de/10013352807
Saved in:
3
Linking ostracism with employee negligence behavior : a moderated mediation model
Aliza, Komal
;
Shaheen, Sadia
;
Malik, Muhammad Jawad
; …
- In:
The service industries journal
42
(
2022
)
11/12
,
pp. 872-896
Persistent link: https://www.econbiz.de/10013362155
Saved in:
4
The roles of workplace friendship and supervisory interactional justice in the relationship between workplace envy and service outcomes
Randhawa, Praneet
;
Lee, Hannah S.
- In:
Services marketing quarterly
42
(
2021
)
1/2
,
pp. 20-37
Persistent link: https://www.econbiz.de/10012607281
Saved in:
5
Effective coping strategies for stressed frontline employees in service occupations : outcomes and drivers
Selzer, Veronika Luisa
;
Schumann, Jan Hendrik
; …
- In:
The service industries journal
41
(
2021
)
5/6
,
pp. 382-399
Persistent link: https://www.econbiz.de/10012498580
Saved in:
6
Do high-performance work systems always help to retain employees or is there a dark side?
Behravesh, Elaheh
;
Tanova, Cem
;
Abubakar, A. Mohammed
- In:
The service industries journal
40
(
2020
)
11/12
,
pp. 825-845
Persistent link: https://www.econbiz.de/10012260356
Saved in:
7
Service productivity, satisfaction, and the impact on service firm performance
Rew, Dongjun
;
Siguaw, Judy A.
;
Sheng, Xiaojing
- In:
Services marketing quarterly
41
(
2020
)
4
,
pp. 344-357
Persistent link: https://www.econbiz.de/10012607279
Saved in:
8
Workplace gossip and frontline employees' proactive service performance
Tian, Qi-tao
;
Song, Yang
;
Kwan, Ho Kwong
;
Li, Xue
- In:
The service industries journal
39
(
2019
)
1
,
pp. 25-42
Persistent link: https://www.econbiz.de/10012203241
Saved in:
9
Job demand stressors and employees' creativity : a within-person approach to dealing with hindrance and challenge stressors at the airport environment
Antwi, Collins Opoku
;
Fan, Chong-jun
;
Aboagye, Michael Osei
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 250-278
Persistent link: https://www.econbiz.de/10012203283
Saved in:
10
Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.
;
Karatepe, Osman M.
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 279-298
Persistent link: https://www.econbiz.de/10012203288
Saved in:
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