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~isPartOf:"Advances in marketing, customer relationship management, and e-services (AMCRMES) book series"
~isPartOf:"International journal of retail & distribution management"
~subject:"Customer satisfaction"
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Search: subject_exact:"Consumer Behaviour"
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Customer satisfaction
Consumer behaviour
348
Konsumentenverhalten
348
Einzelhandel
121
Retail trade
121
Beziehungsmarketing
57
Online retailing
57
Online-Handel
57
Relationship marketing
57
Brand management
38
Markenführung
38
Food retailing
32
Lebensmitteleinzelhandel
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E-commerce
28
Electronic Commerce
28
Brand image
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Markenimage
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Kundenzufriedenheit
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Confidence
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Handelsmarke
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Store brand
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Store design
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Vertrauen
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Indien
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Online-Marketing
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Dienstleistungsqualität
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Service quality
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Internet marketing
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Textile distribution
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Textilhandel
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Brand
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Einkaufszentrum
18
Shopping center
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17
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Al-Maghrabi, Talal
1
Albinsson, Pia A.
1
Andersson, Pernille
1
Anjaly, Bhawna
1
Audrain-Pontevia, Anne-Françoise
1
Bennett, Dag
1
Cheng, Min-Jhih
1
Chrissikopoulos, Vassilios
1
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1
Deshwal, Pankaj
1
Dholakia, Ruby R.
1
Dubinsky, Alan J.
1
Eroglu, Sevgin A.
1
Esfidani, Mohammad Rahim
1
Foscht, Thomas
1
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1
Ghazali, Zulkipli
1
Giannakos, Michail N.
1
Grzeskowiak, Stephan
1
Hansen, Torben
1
Herter, Márcia Maurer
1
Hsieh, Shiu-Chun
1
Hsu, Maxwell K.
1
Huang, Yinghua
1
Huddleston, Patricia
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Hung, Shiu-Wan
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Jensen, Jan Møller
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1
Kristensson, Per
1
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Lee, So Jung
1
Lee, Yun Jung
1
Lim, Chae Mi
1
Lin, Zhibin
1
Machleit, Karen A.
1
Mattick, Rachel Nye
1
Mazaheri, Ebrahim
1
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Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
International journal of retail & distribution management
Journal of retailing and consumer services
319
International journal of hospitality management
184
Journal of business research : JBR
151
The journal of services marketing
101
Journal of hospitality marketing & management
91
Journal of travel and tourism marketing
85
International journal of contemporary hospitality management
77
Cogent business & management
73
Services marketing quarterly
57
Tourism management : research, policies, practice
54
The service industries journal
50
Psychology & marketing
48
Asia Pacific journal of marketing and logistics
47
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
45
Service business
41
Journal of strategic marketing
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of service research : JSR
38
Tourism management perspectives : TMP
36
International journal of electronic marketing and retailing : IJEMR
34
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
Journal of Asian finance, economics and business : JAFEB
25
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
25
Total quality management & business excellence
24
International journal of services and operations management
23
International journal of services, economics and management
23
Journal of Islamic marketing
23
Journal of internet commerce
23
Tourism analysis : an interdisciplinary tourism & hospitality journal
23
International journal of business information systems : IJBIS
22
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ECONIS (ZBW)
25
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1
Consumers' desire to interact with a salesperson during e-shopping : development of a scale
Lee, Yun Jung
;
Dubinsky, Alan J.
- In:
International journal of retail & distribution management
45
(
2017
)
1
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011621610
Saved in:
2
Older consumers' TV shopping : emotions and satisfaction
Lim, Chae Mi
;
Kim, Youn-Kyung
- In:
International journal of retail & distribution management
45
(
2017
)
3
,
pp. 292-307
Persistent link: https://www.econbiz.de/10011640121
Saved in:
3
Segmenting female consumers : high-involvement personal services
Milfelner, Borut
;
Vidergar Kikel, Tanja
;
Mumel, Damijan
; …
- In:
International journal of retail & distribution management
45
(
2017
)
5
,
pp. 485-497
Persistent link: https://www.econbiz.de/10011706968
Saved in:
4
How to measure post-purchase customer experience in online retailing? : a scale development study
Kumar, Amresh
;
Anjaly, Bhawna
- In:
International journal of retail & distribution management
45
(
2017
)
11
,
pp. 1277-1297
Persistent link: https://www.econbiz.de/10011815717
Saved in:
5
Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores
Deshwal, Pankaj
- In:
International journal of retail & distribution management
44
(
2016
)
9
,
pp. 940-955
Persistent link: https://www.econbiz.de/10011621222
Saved in:
6
Where do customer loyalties really lie, and why? : gender differences in store loyalty
Audrain-Pontevia, Anne-Françoise
;
Vanhuele, Marc
- In:
International journal of retail & distribution management
44
(
2016
)
8
,
pp. 799-813
Persistent link: https://www.econbiz.de/10011615488
Saved in:
7
Linking retailing experiences with life satifaction : the concept of story-type congruity with shopper's identity
Grzeskowiak, Stephan
;
Sirgy, M. Joseph
;
Foscht, Thomas
; …
- In:
International journal of retail & distribution management
44
(
2016
)
2
,
pp. 124-138
Persistent link: https://www.econbiz.de/10011552611
Saved in:
8
An integrated model of corporate brand experience and customer value co-creation behaviour
Shamim, Amjad
;
Ghazali, Zulkipli
;
Albinsson, Pia A.
- In:
International journal of retail & distribution management
44
(
2016
)
2
,
pp. 139-158
Persistent link: https://www.econbiz.de/10011552612
Saved in:
9
The effect of gaze on consumers' encounter evaluation
Andersson, Pernille
;
Wästlund, Erik
;
Kristensson, Per
- In:
International journal of retail & distribution management
44
(
2016
)
4
,
pp. 372-396
Persistent link: https://www.econbiz.de/10011515570
Saved in:
10
Small town centre attractiveness : evidence from Sweden
Wahlberg, Olof
- In:
International journal of retail & distribution management
44
(
2016
)
4
,
pp. 465-488
Persistent link: https://www.econbiz.de/10011515608
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