//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Psychology & marketing"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Salespeople"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Salespeople
22
Verkaufspersonal
22
Selling
8
Verkauf
8
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Service quality
6
Consumer behaviour
5
Konsumentenverhalten
5
Arbeitsverhalten
4
Einzelhandel
4
Retail trade
4
Work behaviour
4
Arbeitszufriedenheit
3
B-to-B-Marketing
3
Business-to-business marketing
3
Emotion
3
Führungsstil
3
India
3
Indien
3
Job satisfaction
3
Leadership style
3
Sales behaviour
3
Verkaufsverhalten
3
Beschwerdemanagement
2
Complaint management
2
Confidence
2
Dienstleistungssektor
2
Service industry
2
Service recovery performance
2
South Korea
2
Südkorea
2
Vertrauen
2
Adaptive selling
1
Adaptive selling behavior
1
Adaptive selling behaviour
1
Aggressive sales management
1
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Ahmad, Bilal
2
Akhtar, Nadeem
2
Akbar, Muhammad Imad Ud Din
1
Amenuvor, Fortune Edem
1
Boateng, Henry
1
Hill, Sally Rao
1
Iyer, Rajesh
1
Johlke, Mark C.
1
Keh, Hean Tat
1
Li, Xuan
1
Liu, Da
1
Park, Jihye
1
Ren, Run
1
Waheed, Abdul
1
Yi, Ho Taek
1
Yi, Youjae
1
Yuan, Jingbo
1
more ...
less ...
Published in...
All
Asia Pacific journal of marketing and logistics
Psychology & marketing
The service industries journal
8
Journal of retailing and consumer services
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
Journal of service research : JSR
4
Journal of the Academy of Marketing Science
4
The journal of services marketing
4
Australasian marketing journal
3
International journal of hospitality management
3
Journal of business research : JBR
3
Journal of marketing
3
Journal of retailing
3
Journal of service research
3
The journal of personal selling & sales management : JPSSM
3
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Gabler Edition Wissenschaft
2
Interaktionen im Dienstleistungsbereich
2
International journal of contemporary hospitality management
2
International journal of retail & distribution management
2
International journal of services and operations management
2
Journal of fashion marketing and management
2
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
2
Journal of service management
2
Journal of strategic marketing
2
Tourism management : research, policies, practice
2
An introduction to industrial service design
1
Anspruchsgruppenorientierte Kommunikation : neue Ansätze zu Kunden-, Mitarbeiter- und Unternehmenskommunikation
1
Asia-Pacific journal of business administration
1
Berichte der Werkstatt für Organisations- und Personalforschung
1
Berichte der Werkstatt für Organisations- und Personalforschung e.V.
1
Boukis, A., Koritos, C., Daunt, K. L., & Papastathopoulos, A. (2020). Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style. Tourism Management
1
British journal of management : BJM
1
Business process management journal
1
Cogent business & management
1
Decision sciences : DS
1
E-marketing in developed and developing countries : emerging practices
1
Electronic Services
1
European journal of marketing
1
European journal of marketing : EJM
1
more ...
less ...
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Does polychronicity among sales employees develop B2B service recovery? : a dual assessment through ambidextrous leadership
Ahmad, Bilal
;
Yuan, Jingbo
;
Akhtar, Nadeem
;
Waheed, Abdul
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
11
,
pp. 2785-2807
Persistent link: https://www.econbiz.de/10014430285
Saved in:
2
The influence of frontline employee self-disclosure about products in a retail store on customer trust in the retailer in the context of service encounters
Park, Jihye
;
Yi, Youjae
- In:
Psychology & marketing
40
(
2023
)
7
,
pp. 1417-1430
Persistent link: https://www.econbiz.de/10014291940
Saved in:
3
Examining the consequences of adaptive selling behavior by door-to-door salespeople in the Korean cosmetic industry
Amenuvor, Fortune Edem
;
Yi, Ho Taek
;
Boateng, Henry
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
4
,
pp. 800-816
Persistent link: https://www.econbiz.de/10013163381
Saved in:
4
Identifying aggressive versus ethical sales supervision in B2B service recovery : a multilevel perspective
Ahmad, Bilal
;
Liu, Da
;
Akhtar, Nadeem
;
Akbar, Muhammad …
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2331-2349
Persistent link: https://www.econbiz.de/10013553003
Saved in:
5
Customer orientation as a psychological construct : evidence from Indian B-B salespeople
Johlke, Mark C.
;
Iyer, Rajesh
- In:
Asia Pacific journal of marketing and logistics
29
(
2017
)
4
,
pp. 704-720
Persistent link: https://www.econbiz.de/10011791953
Saved in:
6
The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction
Keh, Hean Tat
;
Ren, Run
;
Hill, Sally Rao
;
Li, Xuan
- In:
Psychology & marketing
30
(
2013
)
3
,
pp. 211-226
Persistent link: https://www.econbiz.de/10009728509
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->