//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Business horizons"
~isPartOf:"Journal of service management"
~person:"Jaakkola, Elina"
~person:"Pitt, Leyland F."
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Beziehungsmanagement"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
8
Relationship marketing
8
Customer integration
4
Kundenintegration
4
Dienstleistung
3
Services
3
Betriebliche Wertschöpfung
2
Consumer behaviour
2
Dienstleistungsmanagement
2
Dienstleistungsmarketing
2
Dienstleistungssektor
2
Innovation management
2
Innovationsmanagement
2
Konsumentenverhalten
2
Service industry
2
Service management
2
Services marketing
2
Value creation
2
Arbeitszufriedenheit
1
Behavior change
1
Bibliometrics
1
Bibliometrie
1
Brand management
1
Branding strategy
1
Business network
1
Business services
1
Business-to-business services
1
Co-creation
1
Co-production
1
Contract violations
1
Crowdfunding
1
Crowdsourcing
1
Customer engagement
1
Customer expectations
1
Customer participation
1
Dienstleistungsinnovation
1
Dienstleistungsqualität
1
Dynamics
1
Emotion
1
Emotions
1
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
7
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
8
Aufsatz in Zeitschrift
8
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
8
Author
All
Jaakkola, Elina
Pitt, Leyland F.
McColl-Kennedy, Janet R.
5
Aksoy, Lerzan
4
Edvardsson, Bo
4
Malthouse, Edward C.
4
Berthon, Pierre R.
3
Campbell, Colin L.
3
Ford, Robert C.
3
Hammerschmidt, Maik
3
Heinonen, Kristina
3
Keiningham, Timothy
3
Nijssen, E. J.
3
Ponsignon, Frederic
3
Watson, Richard T.
3
Weiger, Welf Hermann
3
Berman, Barry
2
Berry, Leonard L.
2
Bilstein, Nicola
2
Bloemer, Johanna M.
2
Breazeale, Michael
2
Buoye, Alexander
2
Eisingerich, Andreas B
2
Ferraro, Carla
2
Fisk, Raymond P.
2
Giertz, Johann N.
2
Haenlein, Michael
2
Halinen, Aino
2
Hammedi, Wafa
2
Helkkula, Anu
2
Hillebrand, Bas
2
Hollebeek, Linda D.
2
Jap, Sandy D.
2
Jelinek, Ronald
2
Kandampully, Jay
2
Kunz, Werner
2
Lariviere, Bart
2
Leroi-Werelds, Sara
2
Mavrommatis, Alexis
2
Meyer, Anton
2
more ...
less ...
Published in...
All
Business horizons
Journal of service management
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of financial services marketing : JFSM
2
AMS review : official publication of the Academy of Marketing Science
1
Customer engagement : contemporary issues and challenges
1
Journal of Service Management
1
Journal of Service Management: Volume 26, Issue 2
1
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Journal of service research
1
Journal of service research : JSR
1
Journal of service theory and practice
1
Journal of the Academy of Marketing Science
1
Journal of the Operational Research Society : OR
1
Psychology & marketing
1
Scandinavian journal of management
1
The international journal of bank marketing : IJBM
1
The journal of consumer marketing
1
The journal of management development
1
The journal of services marketing
1
more ...
less ...
Source
All
ECONIS (ZBW)
8
Showing
1
-
8
of
8
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Seeking funding in order to sell : crowdfunding as a marketing tool
Brown, Terrence E.
;
Boon, Edward
;
Pitt, Leyland F.
- In:
Business horizons
60
(
2017
)
2
,
pp. 189-195
Persistent link: https://www.econbiz.de/10011653644
Saved in:
2
Customer participation management : developing a comprehensive framework and a research agenda
Mustak, Mekhail
;
Jaakkola, Elina
;
Halinen, Aino
; …
- In:
Journal of service management
27
(
2016
)
3
,
pp. 250-275
Persistent link: https://www.econbiz.de/10011583407
Saved in:
3
But you promised! : managing consumers’ psychological contracts
Hannah, David
;
Treen, Emily
;
Pitt, Leyland F.
;
Berthon, …
- In:
Business horizons
59
(
2016
)
4
,
pp. 363-368
Persistent link: https://www.econbiz.de/10011514802
Saved in:
4
Game on : engaging customers and employees through gamification
Robson, Karen
;
Plangger, Kirk
;
Kietzmann, Jan H.
; …
- In:
Business horizons
59
(
2016
)
1
,
pp. 29-36
Persistent link: https://www.econbiz.de/10011422826
Saved in:
5
Co-creating service experience
Jaakkola, Elina
(
contributor
)
-
2015
Persistent link: https://www.econbiz.de/10011401228
Saved in:
6
Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina
;
Helkkula, Anu
;
Aarikka-Stenroos, Leena
- In:
Journal of service management
26
(
2015
)
2
,
pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
Saved in:
7
Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena
;
Halinen, Aino
;
Jaakkola, Elina
- In:
Journal of service management
25
(
2014
)
1
,
pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
Saved in:
8
Efficiency, effectiveness, emergence : the three stages of designing for consumers
Berthon, Pierre R.
;
Pitt, Leyland F.
- In:
Business horizons
53
(
2010
)
4
,
pp. 419-425
Persistent link: https://www.econbiz.de/10003989590
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->