//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"CHE research paper"
~isPartOf:"Health economics"
~isPartOf:"International journal of quality & reliability management"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"NBER Working Paper"
~isPartOf:"Quality management journal : QMJ"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Patients"
Narrow search
Delete all filters
| 7 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Patienten
109
Patients
109
Hospital
62
Krankenhaus
62
Gesundheitsversorgung
47
Health care
47
Service quality
42
Gesundheitswesen
26
Health care system
26
Customer satisfaction
21
Kundenzufriedenheit
21
Physicians
20
Ärzte
20
Gesundheitskosten
17
Health care costs
17
Quality management
14
Qualitätsmanagement
14
Estimation
13
Schätzung
13
Großbritannien
12
United Kingdom
12
Arzneimittel
11
Hospital costs
11
Krankenhauskosten
11
Pharmaceuticals
11
Consumer behaviour
9
Konsumentenverhalten
9
Krankenhausfinanzierung
9
Hospital financing
8
Experiment
7
Patient satisfaction
7
Competition
6
Health insurance
6
Krankenversicherung
6
Theorie
6
Theory
6
Wettbewerb
6
patient satisfaction
6
Beziehungsmarketing
5
more ...
less ...
Online availability
All
Undetermined
15
Free
11
Type of publication
All
Article
32
Book / Working Paper
10
Type of publication (narrower categories)
All
Article in journal
32
Aufsatz in Zeitschrift
32
Arbeitspapier
6
Graue Literatur
6
Non-commercial literature
6
Working Paper
6
Conference paper
1
Konferenzbeitrag
1
more ...
less ...
Language
All
English
42
Author
All
Gravelle, Hugh
4
Johnson, Dana M.
4
Russell, Roberta S.
4
Fredendall, Lawrence D.
3
Gutacker, Nils
3
Moscelli, Giuseppe
3
Siciliani, Luigi
3
Bartel, Ann P.
2
Choi, Yunsik
2
Ferrand, Yann B.
2
Gowen, Charles, III.
2
McFadden, Kathleen L.
2
Nottingham, Quinton J.
2
Pirrallo, Ronald G.
2
Qin, Hong
2
Weathers, Danny
2
Ahmad Jusoh
1
Al Kuwaiti, Ibrahim A.
1
Alizadeh, Somayeh
1
Anand, Byram
1
Anouze, Abdel Latef
1
Armstrong, Anona
1
Augurzky, Boris
1
Awwad, Abdulkareem Salameh
1
Bashir, Irfan
1
Beaulieu, Nancy Dean
1
Bitner, Matthew
1
Bitner, Matthew D.
1
Boakye, Kwabena G.
1
Bojke, Chris
1
Boonme, Kittipong
1
Brosig-Koch, Jeannette
1
Brunt, Christopher, S.
1
Buk, Tuba Bozaykut
1
Chamorro, Antonio
1
Chan, Carri
1
Chavan, Meena
1
Cheah, Jun-Hwa
1
Cudney, Elizabeth A.
1
Dahlgaard-Park, Su Mi
1
more ...
less ...
Published in...
All
CHE research paper
Health economics
International journal of quality & reliability management
International journal of quality and service sciences
NBER Working Paper
Quality management journal : QMJ
Health care management review : HCM review
33
Journal of health organization and management
21
Health marketing quarterly
17
The TQM journal : the international review of organizational improvement
14
Journal of health economics
9
International journal of pharmaceutical and healthcare marketing
7
International journal of productivity and quality management : IJPQM
7
Production and operations management : the flagship research journal of the Production and Operations Management Society
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Health care management science
6
International journal of hospitality management
6
Production and operations management : an international journal of the Production and Operations Management Society
6
Health care management science : a new journal serving the international health care management community
5
International journal of pharmaceutical and healthcare marketing : IJPHM
5
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Total quality management & business excellence
5
Business process management journal
4
Discussion paper series / IZA
4
Health economics review
4
Journal of business research : JBR
4
NBER working paper series
4
SpringerLink / Bücher
4
Technological forecasting & social change : an international journal
4
The service industries journal
4
Benchmarking : an international journal ; BIJ
3
International journal of production economics
3
International journal of production research
3
Journal of organizational behavior management
3
Public management review
3
Ruhr economic papers
3
Service business
3
Services marketing quarterly
3
Accounting and taxation review : A&TR
2
Administrative Sciences : open access journal
2
more ...
less ...
Source
All
ECONIS (ZBW)
42
Showing
1
-
10
of
42
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Who benefits from quality competition in health care? : a theory and a laboratory experiment on the relevance of patient characteristics
Brosig-Koch, Jeannette
;
Hehenkamp, Burkhard
;
Kokot, Johanna
- In:
Health economics
32
(
2023
)
8
,
pp. 1785-1817
Persistent link: https://www.econbiz.de/10014329202
Saved in:
2
Healthcare service quality and patient satisfaction : a conceptual framework
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
- In:
International journal of quality & reliability management
41
(
2024
)
2
,
pp. 608-627
Persistent link: https://www.econbiz.de/10014470928
Saved in:
3
Competitive priorities and engagement : can they be a source of satisfaction? : customer-centered model
Awwad, Abdulkareem Salameh
;
Anouze, Abdel Latef
; …
- In:
International journal of quality & reliability management
41
(
2024
)
5
,
pp. 1337-1355
Persistent link: https://www.econbiz.de/10014520501
Saved in:
4
Nurses perception of a hospital's process improvement on patient satisfaction
Choi, Yunsik
;
Fredendall, Lawrence D.
;
Roth, Aleda
; …
- In:
Quality management journal : QMJ
31
(
2024
)
2
,
pp. 77-101
Persistent link: https://www.econbiz.de/10014545357
Saved in:
5
Effect of patient death on referrals to cardiac specialists
Haye, Sidra
- In:
Health economics
33
(
2024
)
8
,
pp. 1857-1868
Persistent link: https://www.econbiz.de/10014566160
Saved in:
6
Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system
Dayan, Mumin
;
Al Kuwaiti, Ibrahim A.
;
Husain, Zafar
; …
- In:
International journal of quality & reliability management
39
(
2022
)
1
,
pp. 176-203
Persistent link: https://www.econbiz.de/10013169330
Saved in:
7
Assessing patient satisfaction with emergency department care delivery using a patient experience framework
Ferrand, Yann B.
;
Fredendall, Lawrence D.
;
Siemens, …
- In:
Quality management journal : QMJ
29
(
2022
)
3
,
pp. 160-182
Persistent link: https://www.econbiz.de/10013410705
Saved in:
8
Assessing service quality and the perceptual difference between employees and patients of public hospitals in a developing country
Fiakpa, Ernest Afene
;
Nguyen, Thu-Huong
;
Armstrong, Anona
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 402-420
Persistent link: https://www.econbiz.de/10013361610
Saved in:
9
Effects of market structure and patient choice on hospital quality for planned patients
Moscelli, Giuseppe
;
Gravelle, Hugh
;
Siciliani, Luigi
-
2019
Persistent link: https://www.econbiz.de/10011987241
Saved in:
10
The causal effect of hospital volume on health gains from hip replacement surgery
Rachet-Jacquet, Laurie
;
Gutacker, Nils
;
Siciliani, Luigi
-
2019
Persistent link: https://www.econbiz.de/10012200777
Saved in:
1
2
3
4
5
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->