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~isPartOf:"Creating and managing superior customer value"
~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"Service business"
~isPartOf:"The journal of business & industrial marketing"
~source:"econis"
~subject:"Consumer behaviour"
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Search: subject_exact:"Customer value"
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Consumer behaviour
Customer value
58
Kundenwert
57
Beziehungsmarketing
27
Relationship marketing
27
Betriebliche Wertschöpfung
19
Value creation
19
B-to-B-Marketing
16
Business-to-business marketing
16
Konsumentenverhalten
13
Lieferantenmanagement
13
Supplier relationship management
13
Customer integration
10
Kundenintegration
10
Customer satisfaction
7
Dienstleistungsqualität
7
Kundenzufriedenheit
7
Service quality
7
Value co-creation
7
Marketing management
6
Marketingmanagement
6
Business network
5
Unternehmensnetzwerk
5
Salespeople
4
Verkaufspersonal
4
Customer participation
3
Customer service
3
Dienstleistungssektor
3
Innovation
3
Kundenservice
3
Online retailing
3
Online-Handel
3
Perceived value
3
Service industry
3
Social Web
3
Social web
3
Strategic management
3
Strategisches Management
3
Taiwan
3
Viral marketing
3
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Balıkçıoğlu, Sevgi
2
Dedeoğlu, Bekir Bora
2
Kucukergin, Kemal Gurkan
2
Butt, Irfan
1
Castañeda, J. Alberto
1
Chiu, Weisheng
1
Cho, Heetae
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Chon, Kaye
1
Cobelli, Nicola
1
Confente, Ilenia
1
Coutelle-Brillet, Patricia
1
Frías Jamilena, Dolores María
1
Frías, Dolores M.
1
Garets, Veronique des
1
Gligor, David M.
1
Hakola, Jenni
1
Hao, Fei
1
Hua, Nan
1
Huang, Tseng-Lung
1
Jeng, Mei-Yuan
1
Mahdiloo, Mahdi
1
Noorizadeh, Abdollah
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Nusair, Khaldoon
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Ozturk, Ahmet Bulent
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Polo Peña, Ana Isabel
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Riviere, Arnaud
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Rodríguez Molina, Miguel Ángel
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Russo, Ivan
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Sabiote, Carmen M.
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Saen, Reza Farzipoor
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Wang, Fong Jia
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Creating and managing superior customer value
Journal of travel and tourism marketing
Service business
The journal of business & industrial marketing
Journal of retailing and consumer services
37
Journal of business research : JBR
33
International journal of hospitality management
15
Industrial marketing management : the international journal for industrial and high-tech firms
12
The journal of product & brand management
10
Cogent business & management
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of service management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Asia Pacific journal of marketing and logistics
5
Business horizons
5
European journal of marketing : EJM
5
Journal of customer behaviour
5
Journal of hospitality and tourism insights
5
Journal of marketing
5
Journal of marketing analytics : JMA
5
Journal of marketing research : JMR
5
Journal of service research : JSR
5
Journal of strategic marketing
5
Journal of the Academy of Marketing Science
5
Technological forecasting & social change : an international journal
5
The TQM journal : the international review of organizational improvement
5
The journal of brand management : an international journal
5
The service industries journal
5
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
5
Tourism management : research, policies, practice
5
Gabler Edition Wissenschaft
4
Handbook of research on customer equity in marketing
4
International journal of consumer studies
4
International journal of contemporary hospitality management
4
International journal of electronic commerce : IJEC
4
Journal of business economics and management
4
Journal of creating value
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of vacation marketing
4
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
4
SpringerLink / Bücher
4
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ECONIS (ZBW)
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1
Satellite fans' team identification, nostalgia, customer equity and revisit intention : symmetric and asymmetric analysis
Chiu, Weisheng
;
Wang, Fong Jia
;
Cho, Heetae
- In:
Journal of travel and tourism marketing
40
(
2023
)
2
,
pp. 91-108
Persistent link: https://www.econbiz.de/10014285205
Saved in:
2
Are you ready for a contactless future? : a multi-group analysis of experience, delight, customer equity, and trust based on the Technology Readiness Index 2.0
Hao, Fei
;
Chon, Kaye
- In:
Journal of travel and tourism marketing
38
(
2021
)
9
,
pp. 900-916
Persistent link: https://www.econbiz.de/10013178053
Saved in:
3
A theoretical framework of electronic word-of-mouth against the backdrop of social networking websites
Nusair, Khaldoon
;
Hua, Nan
;
Ozturk, Ahmet Bulent
;
Butt, …
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 653-665
Persistent link: https://www.econbiz.de/10011729187
Saved in:
4
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
5
The effects of perceived value on loyalty : the moderating effect of market orientation adoption
Polo Peña, Ana Isabel
;
Frías Jamilena, Dolores María
; …
- In:
Service business
11
(
2017
)
1
,
pp. 93-116
Persistent link: https://www.econbiz.de/10011722452
Saved in:
6
The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
Saved in:
7
The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan
;
Yeh, Tsu-Ming
- In:
Service business
10
(
2016
)
1
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
Saved in:
8
The role of touristsʼ value perceptions in behavioral intentions : the moderating effect of gender
Dedeoğlu, Bekir Bora
;
Balıkçıoğlu, Sevgi
; …
- In:
Journal of travel and tourism marketing
33
(
2016
)
4/6
,
pp. 513-534
Persistent link: https://www.econbiz.de/10011517138
Saved in:
9
Understanding the relationships of servicescape, value, image, pleasure, and behavioral intentions among hotel customers
Dedeoğlu, Bekir Bora
;
Kucukergin, Kemal Gurkan
; …
- In:
Journal of travel and tourism marketing
32
(
2015
),
pp. 42-61
Persistent link: https://www.econbiz.de/10011416136
Saved in:
10
Perceived value of service innovation : a conceptual framework
Coutelle-Brillet, Patricia
;
Riviere, Arnaud
;
Garets, …
- In:
The journal of business & industrial marketing
29
(
2014
)
2
,
pp. 164-172
Persistent link: https://www.econbiz.de/10010248160
Saved in:
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