//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Customer engagement : contemporary issues and challenges"
~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"Services marketing quarterly"
~subject:"Beziehungsmarketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer integration"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Customer integration
33
Kundenintegration
33
Relationship marketing
29
Consumer behaviour
9
Internet marketing
9
Konsumentenverhalten
9
Online-Marketing
9
Brand loyalty
7
Dienstleistungsqualität
7
Markentreue
7
Service quality
7
Kundenorientierung
6
Betriebliche Wertschöpfung
5
Produktentwicklung
5
Value creation
5
Customer satisfaction
4
Innovation management
4
Innovationsmanagement
4
Kundenzufriedenheit
4
Theorie
4
Theory
4
Dienstleistung
3
Innovation
3
Mobile communications
3
Mobilkommunikation
3
Service-Dominant Logic
3
Service-dominant logic
3
Services
3
value co-creation
3
Customer engagement
2
Customer value
2
Deutschland
2
Dienstleistungssektor
2
Experiment
2
Germany
2
Kundenwert
2
Product quality
2
Produktqualität
2
Service industry
2
more ...
less ...
Online availability
All
Undetermined
7
Free
2
Type of publication
All
Article
23
Book / Working Paper
6
Type of publication (narrower categories)
All
Aufsatz im Buch
14
Book section
14
Article in journal
9
Aufsatz in Zeitschrift
9
Hochschulschrift
5
Thesis
5
Collection of articles of several authors
1
Conference proceedings
1
Konferenzschrift
1
Sammelwerk
1
more ...
less ...
Language
All
English
23
German
6
Author
All
Möller, Matthias
2
Aggarwal, Praveen
1
Alexander, Matthew
1
Alpert, Frank
1
Ballantyne, David
1
Basu, Amiya K.
1
Beatty, Sharon E.
1
Beckers, Sander F. M.
1
Biggemann, Sergio
1
Bigné Alcañiz, J. Enrique
1
Breidbach, Christoph F.
1
Brodie, Roderick J.
1
Calder, Bobby J.
1
Celuch, Kevin
1
Codá, Renato Calhau
1
Conduit, Jodie
1
Dalela, Vivek
1
De Keyser, Arne
1
Dolan, Rebecca
1
Doorn, Jenny van
1
Enke, Margit
1
Esteves, Fabia
1
Fahy, John
1
Farias, Josivania Silva
1
Fernandes, Teresa
1
Gelbrich, Katja
1
Han, Xiao-Yun
1
Handrito, Radityo Putro
1
Hapsari, Raditha
1
Heinonen, Johanna
1
Hollebeek, Linda D.
1
Hussein, Ananda Sabil
1
Hyder, Antonio
1
Jaakkola, Elina
1
Juric, Biljana
1
King, Ceridwyn
1
Li, Yao-Qi
1
Malthouse, Edward C.
1
Menezes, João
1
Ng, Sylvia
1
more ...
less ...
Published in...
All
Customer engagement : contemporary issues and challenges
Gabler Edition Wissenschaft
Services marketing quarterly
Journal of business research : JBR
86
Journal of retailing and consumer services
57
Industrial marketing management : the international journal for industrial and high-tech firms
36
The journal of services marketing
30
Journal of service management
26
Journal of strategic marketing
22
International journal of hospitality management
20
The service industries journal
19
The journal of business & industrial marketing
18
SpringerLink / Bücher
17
Journal of marketing management : MM
15
Journal of service research : JSR
14
The journal of product & brand management
14
Journal of service research
13
Journal of the Academy of Marketing Science
13
Service business
13
Handbook of research on customer engagement
11
Marketing intelligence & planning
11
Tourism management : research, policies, practice
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
International journal of contemporary hospitality management
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of service theory and practice : JSTP
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Journal of hospitality marketing & management
8
Journal of marketing
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
The journal of brand management : an international journal
8
Business horizons
7
European journal of marketing
7
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
7
Marketing theory
7
Cogent business & management
6
International journal of innovation management
6
Journal of internet commerce
6
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
2
Exploring antecedents and outcomes of customer engagement among elite football fans
Winell, Erik
- In:
Services marketing quarterly
44
(
2023
)
2/3
,
pp. 167-187
Persistent link: https://www.econbiz.de/10014320367
Saved in:
3
An extensive framework of customer-to-customer value co-creation practices : a study in a running event context
Nguyen Bac Nguyen
;
Menezes, João
- In:
Services marketing quarterly
45
(
2024
)
2
,
pp. 182-224
Persistent link: https://www.econbiz.de/10014566259
Saved in:
4
Interactive value formation : exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)
Codá, Renato Calhau
;
Farias, Josivania Silva
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 520-540
Persistent link: https://www.econbiz.de/10013416997
Saved in:
5
Being fair to customers : a strategy in enhancing customer engagement and loyalty in the Indonesia mobile telecommunication industry
Hapsari, Raditha
;
Hussein, Ananda Sabil
;
Handrito, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012179201
Saved in:
6
The role of active identification in driving retail customer feedback
Celuch, Kevin
;
Walz, Anna M.
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 163-181
Persistent link: https://www.econbiz.de/10012256936
Saved in:
7
Customer engagement behaviours and value co-creation
Alexander, Matthew
;
Jaakkola, Elina
- In:
Customer engagement : contemporary issues and challenges
,
(pp. 3-20)
.
2016
Persistent link: https://www.econbiz.de/10011430570
Saved in:
8
Economic outcomes of customer engagement : emerging findings, contemporary theoretical perspectives, and future challenges
Beckers, Sander F. M.
;
Doorn, Jenny van
;
Verhoef, Peter C.
- In:
Customer engagement : contemporary issues and challenges
,
(pp. 21-52)
.
2016
Persistent link: https://www.econbiz.de/10011430574
Saved in:
9
Partner engagement : a perspective on B2B engagement
Vivek, Shiri D.
;
Dalela, Vivek
;
Beatty, Sharon E.
- In:
Customer engagement : contemporary issues and challenges
,
(pp. 53-66)
.
2016
Persistent link: https://www.econbiz.de/10011430589
Saved in:
10
Exploring customer engagement : a multi-stakeholder perspective
Hollebeek, Linda D.
- In:
Customer engagement : contemporary issues and challenges
,
(pp. 67-82)
.
2016
Persistent link: https://www.econbiz.de/10011430591
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->