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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Service business"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Kundenintegration"
~subject:"Kundenwert"
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Search: subject_exact:"Customer value"
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Kundenintegration
Kundenwert
Customer value
32
Beziehungsmarketing
17
Relationship marketing
17
Consumer behaviour
14
Konsumentenverhalten
14
Customer satisfaction
11
Kundenzufriedenheit
11
Betriebliche Wertschöpfung
10
Dienstleistungsqualität
10
Service quality
10
Value creation
10
Customer integration
6
Brand image
4
Markenimage
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Marketing management
4
Marketingmanagement
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Taiwan
4
Brand management
3
Customer participation
3
Markenführung
3
Online retailing
3
Online-Handel
3
Social Web
3
Social web
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Website
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customer value
3
Dienstleistungsmarketing
2
Gastronomie
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Marketing theory
2
Marketingtheorie
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Mobile communications
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Mobilkommunikation
2
Product quality
2
Produktqualität
2
Quality management
2
Qualitätsmanagement
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Restaurant industry
2
Service-Dominant Logic
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Andrews, Lynda
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Le Nguyen Hau
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Anker, Thomas Boysen
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Başgöze, Pınar
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Dahlgaard, Jens Jörn
1
Drennan, Judy
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Ekinci, Yeliz
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Eriksson, Maria
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Fang, Wenchang
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Françoise, Simon
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European journal of marketing : EJM
Service business
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of business research : JBR
88
Industrial marketing management : the international journal for industrial and high-tech firms
86
Journal of retailing and consumer services
47
SpringerLink / Bücher
35
International journal of hospitality management
31
The service industries journal
28
Journal of marketing
26
The journal of business & industrial marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
Journal of service research : JSR
17
Journal of strategic marketing
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
The journal of services marketing
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Handbook of research on customer equity in marketing
14
Journal of creating value
14
Journal of marketing research : JMR
14
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
Journal of marketing analytics : JMA
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
International journal of electronic customer relationship management : IJECRM
10
Springer eBook Collection / Business and Economics
10
Cogent business & management
9
European management journal
9
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ECONIS (ZBW)
32
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11
A greenhouse approach for value cultivation
Dahlgaard, Jens Jörn
;
Pugna, Adrian
;
Potra, Sabine
; …
- In:
Total quality management & business excellence : an …
27
(
2016
)
7/8
,
pp. 836-852
Persistent link: https://www.econbiz.de/10011581108
Saved in:
12
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
13
The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan
;
Yeh, Tsu-Ming
- In:
Service business
10
(
2016
)
1
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
Saved in:
14
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
15
Tourists' participation and preference-related belief in co-creating value of experience : a nature-based perspective
Su, Che-Jen
;
Lebrun, Anne-Marie
;
Bouchet, Patrick
; …
- In:
Service business
10
(
2016
)
4
,
pp. 823-846
Persistent link: https://www.econbiz.de/10011722438
Saved in:
16
A relational approach to direct mail consumption : the perspective of engagement regimes
Françoise, Simon
;
Andrews, Lynda
- In:
European journal of marketing : EJM
49
(
2015
)
9/10
,
pp. 1527-1562
Persistent link: https://www.econbiz.de/10011409448
Saved in:
17
Firm-brand community value co-creation as alignment of practices
Skålén, Per
;
Pace, Stefano
;
Cova, Bernard
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 596-620
Persistent link: https://www.econbiz.de/10011309580
Saved in:
18
Consumer dominant value creation : a theoretical response to the recent call for a consumer dominant logic for marketing
Anker, Thomas Boysen
;
Sparks, Leigh
;
Moutinho, Luiz
; …
- In:
European journal of marketing : EJM
49
(
2015
)
3/4
,
pp. 532-560
Persistent link: https://www.econbiz.de/10011309583
Saved in:
19
A customer lifetime value model for the banking industry : a guide to marketing actions
Ekinci, Yeliz
;
Uray, Nimet
;
Ülengin, Füsun
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 761-784
Persistent link: https://www.econbiz.de/10010371622
Saved in:
20
Profitable customer management : reducing costs by influencing customer behaviour
Persson, Andreas
- In:
European journal of marketing : EJM
47
(
2013
)
5/6
,
pp. 857-876
Persistent link: https://www.econbiz.de/10009763967
Saved in:
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