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~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Beziehungsmarketing"
~subject:"Einzelhandel"
~subject:"Service quality"
~type:"article"
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Search: subject_exact:"Consumer Behaviour"
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Beziehungsmarketing
Einzelhandel
Service quality
Consumer behaviour
703
Konsumentenverhalten
702
Relationship marketing
127
Customer satisfaction
123
Kundenzufriedenheit
123
Holiday behaviour
112
Urlaubsverhalten
112
Brand image
108
Markenimage
108
Brand management
100
Markenführung
100
Dienstleistungsqualität
90
Tourism
89
Tourismus
88
Emotion
74
Viral marketing
59
Virales Marketing
59
Brand
53
Markenartikel
53
Social Web
48
Social web
48
Advertising effects
46
Werbewirkung
46
Internet marketing
44
Online-Marketing
43
Online retailing
39
Online-Handel
39
Tourism marketing
39
Tourismusmarketing
39
Hotel industry
36
Hotellerie
36
Retail trade
35
Personality psychology
34
Persönlichkeitspsychologie
34
Tourism industry
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Tourismuswirtschaft
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Experiment
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Zielke, Stephan
3
Balaji, M. S.
2
Bijmolt, Tammo H. A.
2
Büttner, Oliver B.
2
Cai, Ruiying
2
Chen, Ching-fu
2
Cheng, Ching-Chan
2
Dagger, Tracey S.
2
Florack, Arnd
2
Fu, Xiaoxiao
2
Gao, Baojun
2
Göritz, Anja
2
Han, Heesup
2
Hanks, Lydia
2
Harris, Lloyd C.
2
He, Hongwei
2
Hudson, Simon
2
Kadić-Maglajlić, Selma
2
King, Ceridwyn
2
Nicolau, Juan Luis
2
O'Gorman, Kevin
2
Okumus, Fevzi
2
Paulssen, Marcel
2
Raggiotto, Francesco
2
Ranaweera, Chatura
2
Roulet, Raphael
2
Scarpi, Daniele
2
So, Kevin Kam Fung
2
Taheri, Babak
2
Tanford, Sarah
2
Tsao, Wen-chin
2
Vlachos, Pavlos A.
2
Yi, Xiaoli
2
Abosag, Ibrahim
1
Agapito, Dora
1
Ai, Chi-Han
1
Albayrak, Tahir
1
Alexander, Andrew
1
Alguezaui, Salma
1
Altinay, Levent
1
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European journal of marketing : EJM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Tourism management : research, policies, practice
Journal of retailing and consumer services
846
Journal of business research : JBR
454
International journal of hospitality management
284
The journal of services marketing
169
Journal of retailing
165
International journal of retail & distribution management
148
The international review of retail, distribution and consumer research
120
International journal of contemporary hospitality management
118
Journal of hospitality marketing & management
112
The journal of product & brand management
107
Journal of travel and tourism marketing
105
Psychology & marketing
104
Asia Pacific journal of marketing and logistics
101
Cogent business & management
101
The service industries journal
100
Journal of the Academy of Marketing Science
98
International journal of retail and distribution management
85
The journal of brand management : an international journal
85
Services marketing quarterly
81
International journal of electronic marketing and retailing : IJEMR
72
Journal of marketing
71
Journal of strategic marketing
71
Journal of service management
69
Journal of service research : JSR
68
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
66
Marketing intelligence & planning
65
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
59
Industrial marketing management : the international journal for industrial and high-tech firms
58
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
58
International journal of consumer studies
57
Service business
57
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
55
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
55
The international journal of bank marketing : IJBM
54
Management science : journal of the Institute for Operations Research and the Management Sciences
52
Technological forecasting & social change : an international journal
51
International journal of internet marketing and advertising : IJIMA
46
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ECONIS (ZBW)
202
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202
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1
Dual perspective on the role of xenophobia in service sabotage
Kadić-Maglajlić, Selma
;
Lages, Cristiana R.
;
Temerak, …
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014457718
Saved in:
2
Recipe for perceived personalization in hotels
Lei, Soey Sut Ieng
;
Wang, Dan
;
Fong, Lawrence Hoc Nang
; …
- In:
Tourism management : research, policies, practice
100
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457528
Saved in:
3
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
4
Recommend or not? : the influence of emotions on passengers' intention of airline recommendation during COVID-19
Wang, Xi
;
Zheng, Jie
;
Tang, Liang
;
Luo, Yi
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013534425
Saved in:
5
A construal level view of contemporary heritage tourism
Scarpi, Daniele
;
Raggiotto, Francesco
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013440040
Saved in:
6
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
7
Building restaurant customers' technology readiness through robot-assisted experiences at multiple product levels
Ma, Emily Jintao
;
Yang, Huijun
;
Wang, Yao-Chin
;
Song, Hanqun
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366116
Saved in:
8
How do customers navigate perceived inappropriateness of collective emotion in group service recovery? : an application of cognitive dissonance theory
Xu, Xing'an
;
Liu, Juan
;
Cai, Ruiying
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366129
Saved in:
9
Treat for affection? : customers' differentiated responses to pro-customer deviance
Hu, JiaJing
;
Ma, Xiuli
;
Xu, Xiaowei
;
Liu, Yan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013366136
Saved in:
10
C2C interaction in the online review system : effect of other customers' responses on subsequent review volume
Zhang, Min
;
Wang, Lu
;
Li, Yiwei
;
Wang, G. Alan
- In:
Tourism management : research, policies, practice
93
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013366151
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