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~isPartOf:"Finance research letters"
~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of money, credit and banking : JMCB"
~isPartOf:"Tourism management : research, policies, practice"
~language:"bul"
~language:"eng"
~language:"nld"
~language:"spa"
~person:"Mattila, Anna S."
~subject:"Destination management"
~subject:"Konsumentenverhalten"
~subject:"USA"
~subject:"Volatility"
~type_genre:"Amtsdruckschrift"
~type_genre:"Article in journal"
~type_genre:"Bibliografie"
~type_genre:"Bibliographie enthalten"
~type_genre:"Glossar enthalten"
~type_genre:"Guidebook"
~type_genre:"Konferenzbeitrag"
~type_genre:"Ratgeber"
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Destination management
Konsumentenverhalten
USA
Volatility
Consumer behaviour
26
Customer satisfaction
10
Dienstleistungsqualität
10
Kundenzufriedenheit
10
Service quality
10
Beziehungsmarketing
9
Relationship marketing
9
Gastgewerbe
7
Hospitality industry
7
Hotel industry
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Emotion
6
United States
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Corporate social responsibility
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Amtsdruckschrift
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Bibliografie
Bibliographie enthalten
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Guidebook
Konferenzbeitrag
Ratgeber
Aufsatz in Zeitschrift
30
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Bulgarian
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Mattila, Anna S.
Jang, Soocheong
63
Han, Heesup
42
Lee, Seoki
28
Gursoy, Dogan
23
Kim, Woo Gon
17
Hanks, Lydia
15
Line, Nathaniel D.
15
Hyun, Sunghyup Sean
14
Wu, Luorong
14
Bouri, Elie
13
Wei, Wei
13
Zhang, Lu
13
Lu, Lu
12
Miao, Li
12
Berger, Allen N.
11
Jeong, EunHa
11
Law, Chun Hung Roberts
11
Liu, Qing
11
Okumus, Fevzi
11
Qu, Hailin
11
Heo, Cindy Yoonjoung
10
Hwang, Jinsoo
10
Reynolds, Dennis
10
So, Kevin Kam Fung
10
Wong, IpKin Anthony
10
Bilgihan, Anil
9
Cho, Meehee
9
Law, Rob
9
Lee, Jin-soo
9
Lucey, Brian M.
9
Magnini, Vincent P.
9
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9
Pizam, Abraham
9
Rahman, Imran
9
Roubaud, David
9
Taheri, Babak
9
Tiwari, Aviral Kumar
9
Wang, Yao-Chin
9
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8
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Finance research letters
International journal of hospitality management
Journal of money, credit and banking : JMCB
Tourism management : research, policies, practice
The journal of services marketing
8
Journal of business research : JBR
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Cornell hospitality quarterly : CQ
6
International journal of contemporary hospitality management
5
Journal of hospitality marketing & management
5
Journal of service management
4
The Cornell hospitality quarterly
4
Journal of travel and tourism marketing
3
Journal of retailing and consumer services
2
Journal of revenue and pricing management
2
Journal of service research
2
Journal of service research : JSR
2
Services marketing quarterly
2
European journal of marketing
1
International journal of internet marketing and advertising : IJIMA
1
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
1
Journal of retailing
1
Managing service quality : MSQ ; an international journal
1
Marketing intelligence & planning
1
The journal of product & brand management
1
Tourism economics : the business and finance of tourism and recreation
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ECONIS (ZBW)
30
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30
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1
Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono
;
Mattila, Anna S.
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
Saved in:
2
The impact of environmental messages on consumer responses to plant-based meat : does language style matter?
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014227202
Saved in:
3
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
4
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
5
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
6
The value of service robots from the hotel guest's perspective : a mixed-method approach
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012495116
Saved in:
7
"Chef recommended" or "most popular"? : cultural differences in customer preference for recommendation labels
Yang, Bi
;
Mattila, Anna S.
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012241525
Saved in:
8
Discrete emotional responses and face-to-face complaining : the joint effect of service failure type and culture
Luo, Anqi
;
Mattila, Anna S.
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012300168
Saved in:
9
Does gender bias exist? : the impact of gender congruity on consumer's Airbnb booking intention and the mediating role of trust
Su, Na
;
Mattila, Anna S.
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012293819
Saved in:
10
How rational thinking style affects sales promotion effectiveness
Yang, Bi
;
Mattila, Anna S.
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146209
Saved in:
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