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~isPartOf:"Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing"
~isPartOf:"Marketing theory"
~isPartOf:"The service industries journal"
~type:"article"
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Dienstleistungsmarketing
18
Services marketing
18
Service-Dominant Logic
7
Service-dominant logic
7
Beziehungsmarketing
6
Dienstleistung
6
Dienstleistungssektor
6
Relationship marketing
6
Service industry
6
Services
6
Betriebliche Wertschöpfung
5
Consumer behaviour
5
Dienstleistungsqualität
5
Konsumentenverhalten
5
Marketing theory
5
Marketingtheorie
5
Service quality
5
Value creation
5
service-dominant logic
5
Customer integration
4
Kundenintegration
4
Customer satisfaction
3
Customer value
3
Kundenwert
3
Kundenzufriedenheit
3
Customers
2
Emotion
2
Innovation
2
Service innovation
2
service interactions
2
services marketing
2
transformative service research
2
value co-creation
2
Arthur Frederick Sheldon
1
Australia
1
Australien
1
Brand
1
Business network
1
Co-creation
1
Communication science
1
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Book / Working Paper
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Article in journal
20
Aufsatz in Zeitschrift
20
Collection of articles of several authors
1
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English
20
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Baek, Wooyeul
1
Birgelen, Marcel van
1
Bloemer, Johanna M.
1
Brodie, Roderick J.
1
Bunzel, Dirk
1
Byon, Kevin K.
1
Caniëls, Marjolein
1
Chen, Chun Liang
1
Deng, Demi
1
Dorsch, Michael J.
1
Echeverri, Per
1
Edvardsson, Bo
1
Farquhar, Jillian Dawes
1
Fisk, Raymond P.
1
Furrer, Olivier
1
Grove, Stephen J.
1
Gursoy, Dogan
1
Hofer, Katharina
1
Jones, D. G. Brian
1
Kasnakoglu, Berna Tari
1
Kaynak, Erdener
1
Kim, Kyungyeol
1
Knight, Gary A.
1
Liu, Ben Shaw-ching
1
Lu, Lu
1
Marcos Cuevas, Javier
1
Neghina, Carmen
1
Nicholson, Michael
1
Nunkoo, Robin
1
Parker, Martin
1
Prior, Daniel D.
1
Rayburn, Steven W.
1
Rowley, Jennifer
1
Salomonson, Nicklas
1
Skålén, Per
1
Sudharshan, Devanathan
1
Tadajewski, Mark
1
Tsiotsou, Rodoula H.
1
Tumbat, Gülnur
1
Wu, Cedric Hsi-jui
1
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Gabler Edition Wissenschaft : Focus Dienstleistungsmarketing
Marketing theory
The service industries journal
The journal of services marketing
53
Services marketing quarterly
31
European journal of marketing : EJM
20
Journal of service research : JSR
20
Journal of the Academy of Marketing Science
20
Journal of service management
18
Dienstleistungsmarken : Forum Dienstleistungsmanagement
16
Industrial marketing management : the international journal for industrial and high-tech firms
16
Innovations in services marketing and management : strategies for emerging economies
15
Journal of retailing and consumer services
15
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
13
Journal of business research : JBR
12
International journal of contemporary hospitality management
11
International journal of hospitality management
11
Neue Herausforderungen an das Dienstleistungsmarketing
11
Journal of Islamic marketing
10
Managing service quality : MSQ ; an international journal
10
Health marketing quarterly
9
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Jahrbuch der Absatz- und Verbrauchsforschung
8
Services marketing cases in emerging markets : an asian perspective
8
Die Betriebswirtschaft : DBW
7
Global cases on hospitality industry
7
Grundsatzfragen und Herausforderungen des Dienstleistungsmarketing
7
International journal of quality and service sciences
7
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
Kundenbeziehungen im Dienstleistungsbereich
7
The international journal of bank marketing : IJBM
7
Advances in services marketing
6
Asia Pacific journal of marketing and logistics
6
Dienstleistungsmarketing, Kommunikationspolitik und Tourismus
6
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
6
Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen
6
Neue Entwicklungslinien im Dienstleistungsmarketing
6
Public management review
6
Strategic marketing management and tactics in the service industry
6
The journal of business & industrial marketing
6
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ECONIS (ZBW)
20
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1
International
services
marketing
: an integrative assessment of the literature
Hofer, Katharina
;
Knight, Gary A.
- In:
The service industries journal
42
(
2022
)
3/4
,
pp. 225-248
Persistent link: https://www.econbiz.de/10013167423
Saved in:
2
Metaverse in
services
marketing
: an overview and future research directions
Gursoy, Dogan
;
Lu, Lu
;
Nunkoo, Robin
;
Deng, Demi
- In:
The service industries journal
43
(
2023
)
15/16
,
pp. 1140-1172
Persistent link: https://www.econbiz.de/10014422598
Saved in:
3
From goods-dominant logic to service-dominant logic? : service, service capitalism and service socialism
Tadajewski, Mark
;
Jones, D. G. Brian
- In:
Marketing theory
21
(
2021
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10012484435
Saved in:
4
Customer-to-customer value co-creation and co-destruction in sporting events
Kim, Kyungyeol
;
Byon, Kevin K.
;
Baek, Wooyeul
- In:
The service industries journal
40
(
2020
)
9/10
,
pp. 633-655
Persistent link: https://www.econbiz.de/10012260315
Saved in:
5
Service providers' sustainable service innovation : service-dominant logic
Chen, Chun Liang
- In:
The service industries journal
37
(
2017
)
9/10
,
pp. 628-656
Persistent link: https://www.econbiz.de/10011718013
Saved in:
6
A framework for innovative service design
Furrer, Olivier
;
Sudharshan, Devanathan
;
Tsiotsou, …
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 452-471
Persistent link: https://www.econbiz.de/10011579233
Saved in:
7
Antecedents and consequences of co-creation in credence-based service contexts
Kasnakoglu, Berna Tari
- In:
The service industries journal
36
(
2016
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10011564479
Saved in:
8
Vale co-destruction in interfirm relationships : the impact of actor engagement styles
Prior, Daniel D.
;
Marcos Cuevas, Javier
- In:
Marketing theory
16
(
2016
)
4
,
pp. 533-552
Persistent link: https://www.econbiz.de/10011645965
Saved in:
9
Transforming form the goods to the service-dominant logic
Skålén, Per
;
Edvardsson, Bo
- In:
Marketing theory
16
(
2016
)
1
,
pp. 101-121
Persistent link: https://www.econbiz.de/10011494990
Saved in:
10
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
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