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~isPartOf:"Handbook of hospitality strategic management"
~isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"The journal of services marketing"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Job satisfaction"
~subject:"Online-Marketing"
~subject:"United States"
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Job satisfaction
Online-Marketing
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Hotel industry
487
Hotellerie
487
Consumer behaviour
114
Konsumentenverhalten
114
Dienstleistungsqualität
91
Service quality
91
Customer satisfaction
80
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80
Beziehungsmarketing
64
Relationship marketing
64
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49
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40
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39
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Karatepe, Osman M.
4
Xiang, Zheng
4
Dogru, Tarik
3
Leung, Xi Y.
3
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Okumus, Bendegul
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Law, Chun Hung Roberts
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Ma, Yufeng
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Mun, Sung Gyun
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Sirakaya-Turk, Ercan
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1
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1
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1
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Handbook of hospitality strategic management
Journal of hospitality marketing & management
The journal of services marketing
Tourism management : research, policies, practice
International journal of hospitality management
205
International journal of contemporary hospitality management
85
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
22
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
21
Journal of travel and tourism marketing
20
Tourism management perspectives : TMP
19
The Cornell School of hotel administration handbook of applied hospitality strategy
16
Journal of hospitality and tourism insights
14
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
14
The service industries journal
13
Cornell hospitality quarterly : CQ
10
Tourism and hospitality research : THR
9
Tourism economics : the business and finance of tourism and recreation
9
Service business
8
The Cornell hospitality quarterly
8
The real estate finance journal
8
Tourism and hospitality research : the surrey quarterly review
8
Journal of revenue and pricing management
7
Tourism analysis : an interdisciplinary tourism & hospitality journal
7
Journal of vacation marketing : an international journal
6
The international journal of human resource management
6
Working paper / National Bureau of Economic Research, Inc.
6
Administrative Sciences : open access journal
5
Global business and finance review
5
International journal of leisure and tourism marketing : IJLTM
5
Cogent business & management
4
Journal of business research : JBR
4
Journal of retailing and consumer services
4
The journal of real estate research
4
CSIO working papers
3
Economic research
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of revenue management : IJRM
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of electronic commerce research : JECR
3
Journal of management research
3
Journal of vacation marketing
3
The journal of real estate finance and economics
3
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ECONIS (ZBW)
102
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1
Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention
Veloso, Mónica
;
Ieva, Marco
;
Gómez-Suárez, Mónica
- In:
Journal of hospitality marketing & management
33
(
2024
)
1
,
pp. 57-77
Persistent link: https://www.econbiz.de/10014438602
Saved in:
2
Who's asking? : social platform and research sponsors' identity biases in guests' hospitality experience-reviews : a case study of Spanish hotels
Woodside, Arch G.
;
Bernal, Pedro Mir
;
Garraza, Teresa Sabada
- In:
Journal of hospitality marketing & management
33
(
2024
)
2
,
pp. 233-250
Persistent link: https://www.econbiz.de/10014511803
Saved in:
3
Consequences of paradoxical leadership in the hotel setting : moderating role of work environment
Shehata, Ali Elsayed
;
Khan, Mukaram Ali
;
Rimsha Khalid
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 670-693
Persistent link: https://www.econbiz.de/10014319789
Saved in:
4
Exploring mental health from the perspective of DNA methylation : evidence from the hospitality employees
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Fan, Fang
- In:
Journal of hospitality marketing & management
32
(
2023
)
6
,
pp. 792-817
Persistent link: https://www.econbiz.de/10014319798
Saved in:
5
How virtual reality moderates daily negative mood spillover among hotel frontline employees : a within-person field experiment
Leung, Xi Y.
;
Shi, Xiaolin
;
Huang, Xiaoting
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013534432
Saved in:
6
Sentiment mining of online reviews of peer-to-peer accommodations : customer emotional heterogeneity and its influencing factors
Li, Rui
;
Li, Yong-Quan
;
Ruan, Wen-Qi
;
Zhang, Shu-Ning
; …
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013554999
Saved in:
7
What consumer complaints should hoteliers prioritize? : analysis of online reviews under different market segments
Wu, Jie
;
Zhao, Narisa
- In:
Journal of hospitality marketing & management
32
(
2023
)
1
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013545795
Saved in:
8
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam
;
Abbas, Haidar
;
Mousa, Mohamed
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
Saved in:
9
How emotional labor affect hotel employees' mental health : a longitudinal study
Xiong, Wei
;
Huang, Maijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013439974
Saved in:
10
Who cares about single childless employees in the hotel industry? : creating a workplace culture beyond family-friendly
Shi, Xiaolin
;
Shi, Jieyu (Jade)
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013326539
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