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~isPartOf:"IZA Discussion Paper"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of world business : JWB"
~isPartOf:"Management international review : mir ; journal of international business"
~person:"Aichhorn, Nathalie"
~person:"Holmqvist, Jonas"
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Customer satisfaction
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Aichhorn, Nathalie
Holmqvist, Jonas
Chiswick, Barry R.
9
Miller, Paul W.
5
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3
Budría, Santiago
3
Danzer, Alexander M.
3
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3
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2
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2
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Aldashev, Alisher
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IZA Discussion Paper
Journal of business research : JBR
Journal of world business : JWB
Management international review : mir ; journal of international business
International business review : the official journal of the European International Business Academy
1
Journal of Business Research
1
Journal of retailing
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Journal of service research : JSR
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ECONIS (ZBW)
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1
Cross-border communication and private participation projects : the role of genealogical language distance
Jiménez, Alfredo
;
Holmqvist, Jonas
;
Jiménez, Diego
- In:
Management international review : mir ; journal of …
59
(
2019
)
6
,
pp. 1009-1033
Persistent link: https://www.econbiz.de/10012130040
Saved in:
2
Language use in services : recent advances and directions for future research
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Grönroos, …
- In:
Journal of business research : JBR
72
(
2017
),
pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
Saved in:
3
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
4
Bridging the language gap in multinational companies : language strategies and the notion of company-speak
Aichhorn, Nathalie
;
Puck, Jonas
- In:
Journal of world business : JWB
52
(
2017
)
3
,
pp. 386-403
Persistent link: https://www.econbiz.de/10011702016
Saved in:
5
Examining the relationship between language divergence and word-of-mouth intentions
Van Vaerenbergh, Yves
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
67
(
2014
)
8
,
pp. 1601-1608
Persistent link: https://www.econbiz.de/10010379257
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