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~isPartOf:"International business and economics research journal"
~isPartOf:"International journal of technology management : IJTM"
~isPartOf:"Technovation : the international journal of technological innovation, entrepreneurship and technology management"
~isPartOf:"The service industries journal"
~subject:"Complaint management"
~subject:"Innovation"
~subject:"Vergleich"
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Search: subject_exact:"Nationalchina"
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Complaint management
Innovation
Vergleich
Taiwan
206
Dienstleistungsqualität
25
Service quality
25
Beziehungsmarketing
19
Relationship marketing
19
Technologiepolitik
16
Technology policy
16
Customer satisfaction
15
Data envelopment analysis
15
Data-Envelopment-Analyse
15
Hotel industry
15
Hotellerie
15
Knowledge transfer
15
Kundenzufriedenheit
15
Wissenstransfer
15
Bank
13
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12
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9
Innovationsmanagement
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Finanzdienstleistung
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8
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8
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Chang, Pao-long
3
Lin, Wen-bao
2
Shih, Hsin-Yu
2
Venezia, Chiulien C.
2
Venezia, Gerald
2
Wu, Feng-Shang
2
Bao, Yan
1
Cavico, Frank J.
1
Chang, Hung-fan
1
Chang, Jui-huang
1
Chen, Duen-Kai
1
Chen, Shih-Hsin
1
Cheng, Yih-Ping
1
Chou, Tzu-Chuan
1
Egbetokun, Abiodun Adeyemi
1
Gilmour, Peter
1
Hsiao, Shu-ling
1
Hsing, Woan-Chiau
1
Hsu, Chin-tien
1
Hsu, Meng-hui
1
Hu, Hsin-Yi
1
Hu, Hsiu-hua
1
Hung, Shih-Chang
1
Ku, Yi Ling
1
Lai, Hsien-Che
1
Lee, Ching-chyi
1
Lee, Wen-ruey
1
Liau, Shu-Jong
1
Lin, Jun-You
1
Lu, Iuan-Yuan
1
Luo, Chih-ming Arthur
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Mujtaba, Bahaudin G.
1
Schoening, Niles C.
1
Sher, Peter J.
1
Shyu, Joseph Z.
1
Su, Chi-hung
1
Su, Ching-shu
1
Su, Yu-Shan
1
Sung, Tung-Jung
1
Tsai, Chen-tsang Simon
1
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International business and economics research journal
International journal of technology management : IJTM
Technovation : the international journal of technological innovation, entrepreneurship and technology management
The service industries journal
Technological forecasting & social change : an international journal
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Industrial marketing management : the international journal for industrial and high-tech firms
7
Journal of business ethics : JOBE
7
Innovation: organization & management : IOM
5
Review of Pacific Basin financial markets and policies
5
SpringerLink / Bücher
5
Technology analysis & strategic management
5
The journal of business & industrial marketing
5
International journal of hospitality management
4
Journal of global information management : an official publication of the Information Resources Management Association
4
Journal of hospitality marketing & management
4
Management decision : MD
4
Management research review
4
Research policy : policy, management and economic studies of science, technology and innovation
4
The international journal of human resource management
4
Asian economic journal : journal of the East Asian Economic Association
3
International journal of services and standards
3
International journal of services technology and management
3
Journal of Asia Pacific business
3
Knowledge management research & practice : KMRP
3
Maritime policy and management : MPM
3
Seoul journal of economics
3
Service business
3
Taiwan's development experience : lessons on roles of government and market ; [papers presented at a conference held at Cornell Univ., Ithaca, New York on May 3 and 4, 1996]
3
Technology in society : an international journal
3
The journal of services marketing
3
Asia Pacific business review
2
Asia Pacific journal of management
2
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
2
Asia Pacific journal of marketing and logistics
2
Asian Pacific economic literature
2
CASE paper
2
Chinese management studies : CMS
2
Discussion paper / the Institute of Economics, Academia Sinica
2
Discussion paper series / A / Institute of Economic Research
2
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ECONIS (ZBW)
25
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1
How can small firms benefit from open innovation? : the case of new drug development in Taiwan
Su, Yu-Shan
;
Hu, Hsin-Yi
;
Wu, Feng-Shang
- In:
International journal of technology management : IJTM
72
(
2016
)
1/3
,
pp. 61-82
Persistent link: https://www.econbiz.de/10011685440
Saved in:
2
Brokering knowledge in networks : institutional intermediaries in the Taiwanese biopharmaceutical innovation system
Chen, Shih-Hsin
;
Egbetokun, Abiodun Adeyemi
;
Chen, Duen-Kai
- In:
International journal of technology management : IJTM
69
(
2015
)
3/4
,
pp. 189-209
Persistent link: https://www.econbiz.de/10011586081
Saved in:
3
"Balanced scorecard" as an operation-level strategic planning tool for service innovation
Luo, Chih-ming Arthur
;
Chang, Hung-fan
;
Su, Chi-hung
- In:
The service industries journal
32
(
2012
)
12
,
pp. 1937-1956
Persistent link: https://www.econbiz.de/10009582155
Saved in:
4
Civilization, national culture and ethical work climates : a comparative study of CPA firms in China and Taiwan
Venezia, Gerald
;
Venezia, Chiulien C.
;
Bao, Yan
- In:
International business and economics research journal
11
(
2012
)
10
,
pp. 1147-1153
Persistent link: https://www.econbiz.de/10009659268
Saved in:
5
Is ethics education necessary? : a comparative study of moral cognizance in Taiwan and the United States
Venezia, Chiulien C.
;
Venezia, Gerald
;
Cavico, Frank J.
; …
- In:
International business and economics research journal
10
(
2011
)
3
,
pp. 17-28
Persistent link: https://www.econbiz.de/10009312822
Saved in:
6
Mediating and moderating processes in the relation between problem customer perceptions and work-family conflict
Hu, Hsiu-hua
;
Hsu, Chin-tien
;
Lee, Wen-ruey
;
Chang, …
- In:
The service industries journal
31
(
2011
)
7/8
,
pp. 1365-1380
Persistent link: https://www.econbiz.de/10009154339
Saved in:
7
Industrial structure and innovation : comparison of innovative performance between South Korea and Taiwan using patent data derived from NBER
Lin, Jun-You
;
Lee, Ching-chyi
- In:
International journal of technology management : IJTM
49
(
2010
)
1/3
,
pp. 174-195
Persistent link: https://www.econbiz.de/10003930365
Saved in:
8
Service recovery expectation model : from the perspectives of consumers
Lin, Wen-bao
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 873-889
Persistent link: https://www.econbiz.de/10003993297
Saved in:
9
Relevant factors that affect service recovery performance
Lin, Wen-bao
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 891-910
Persistent link: https://www.econbiz.de/10003993299
Saved in:
10
Exploring the solution : the contextual effect on consumer dissatisfaction and innovativeness in financial service companies
Yang, Szu-chi
;
Tu, Chiayu
;
Yang, Suechin
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 557-568
Persistent link: https://www.econbiz.de/10003870682
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