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~isPartOf:"International journal of consumer studies"
~isPartOf:"International journal of services, economics and management"
~isPartOf:"Journal of marketing"
~subject:"Beziehungsmarketing"
~subject:"Customer satisfaction"
~subject:"emotions"
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Beziehungsmarketing
Customer satisfaction
emotions
Emotion
52
Consumer behaviour
40
Konsumentenverhalten
40
Brand management
6
Kundenzufriedenheit
6
Markenführung
6
emotion
6
Online retailing
5
Online-Handel
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Social Web
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Social web
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Brand
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Markenartikel
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Dienstleistungsqualität
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Einzelhandel
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Environmental consciousness
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Kognition
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Personality psychology
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Persönlichkeitspsychologie
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Relationship marketing
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Retail trade
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Service quality
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Social relations
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16
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Ahuvia, Aaron
1
Allard, Thomas
1
Amorim, Inês Pessoa de
1
Arat, Mustafa Murat
1
Bagozzi, Richard P.
1
Ballings, Michel
1
Batra, Rajeev
1
Bharadwaj, Neeraj
1
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1
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Dunn, Lea H.
1
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1
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1
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1
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1
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1
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1
Hill, Tim
1
Jhamb, Deepika
1
Kampani, Nidhi
1
Kasambala, Josephine
1
Kempen, Elizabeth
1
Kim, Do Yuon
1
Ladhari, Riadh
1
Lee, Ha Kyung
1
Lin, Yu-Ting
1
Loureiro, Sandra Maria Correia
1
MacInnis, Deborah J.
1
Mahapatra, Sabita
1
Mishra, Abhishek
1
Mitra, Debanjan
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Moore, Miller
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1
Pandarum, Reena
1
Peacock, John Brian
1
Satvir Singh
1
Tan, Kay Chuan
1
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International journal of consumer studies
International journal of services, economics and management
Journal of marketing
International journal of hospitality management
74
Journal of business research : JBR
55
Journal of retailing and consumer services
47
The journal of services marketing
29
Journal of travel and tourism marketing
27
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
27
Journal of hospitality marketing & management
24
Psychology & marketing
19
The service industries journal
18
Tourism management : research, policies, practice
17
The journal of brand management : an international journal
16
International journal of contemporary hospitality management
15
The journal of product & brand management
15
Tourism management perspectives : TMP
15
Journal of marketing management : MM
14
European journal of marketing : EJM
13
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
13
Journal of service research : JSR
13
Service business
13
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
11
Journal of service theory and practice : JSTP
11
Services marketing quarterly
11
Journal of the Academy of Marketing Science
10
Erfolgsfaktor Emotionalisierung : wie Unternehmen die Herzen der Kunden gewinnen
9
Games
9
Human relations : towards the integration of the social sciences
9
Administrative Sciences : open access journal
8
Discussion paper / Tinbergen Institute
8
Discussion paper series / IZA
8
Journal of business ethics : JOBE
8
Journal of service management
8
Journal of service research
8
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
8
The journal of business & industrial marketing
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Asia Pacific journal of marketing and logistics
7
Entrepreneurship theory and practice : ET&P
7
Global business review
7
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
7
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ECONIS (ZBW)
16
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1
Tourist personality, value co-creation, and emotional well-being
Uslu, Abdullah
;
Tosun, Petek
- In:
International journal of consumer studies
48
(
2024
)
1
,
pp. 1-19
Persistent link: https://www.econbiz.de/10014465867
Saved in:
2
Mood management through metaverse enhancing life satisfaction
Choi, Dooyoung
;
Lee, Ha Kyung
;
Kim, Do Yuon
- In:
International journal of consumer studies
47
(
2023
)
4
,
pp. 1533-1543
Persistent link: https://www.econbiz.de/10014326050
Saved in:
3
Antecedents and consequences of brand attachment : a literature review and research agenda
Hemsley-Brown, Jane
- In:
International journal of consumer studies
47
(
2023
)
2
,
pp. 611-628
Persistent link: https://www.econbiz.de/10014250599
Saved in:
4
A new livestream retail analytics framework to assess the sales impact of emotional displays
Bharadwaj, Neeraj
;
Ballings, Michel
;
Naik, Prasad A.
; …
- In:
Journal of marketing
86
(
2022
)
1
,
pp. 27-47
Persistent link: https://www.econbiz.de/10012794726
Saved in:
5
How augmented reality media richness influences consumer behaviour
Amorim, Inês Pessoa de
;
Guerreiro, João Pedro Silva …
- In:
International journal of consumer studies
46
(
2022
)
6
,
pp. 2351-2366
Persistent link: https://www.econbiz.de/10013412497
Saved in:
6
The roar of the crowd : how interaction ritual chains create social atmospheres
Hill, Tim
;
Canniford, Robin
;
Eckhardt, Giana M.
- In:
Journal of marketing
86
(
2022
)
3
,
pp. 121-139
Persistent link: https://www.econbiz.de/10013258856
Saved in:
7
"Crying over spilt milk?" : effect of post-consumption dissonance on coping behaviour for online purchases
Mahapatra, Sabita
;
Mishra, Abhishek
- In:
International journal of consumer studies
46
(
2022
)
3
,
pp. 1035-1054
Persistent link: https://www.econbiz.de/10013177056
Saved in:
8
Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons : the moderating role of pleasure-arousal-dominance emot...
Kampani, Nidhi
;
Jhamb, Deepika
- In:
International journal of services, economics and management
12
(
2021
)
2
,
pp. 164-184
Persistent link: https://www.econbiz.de/10012613739
Saved in:
9
Negative reviews, positive impact : consumer empathetic responding to unfair word of mouth
Allard, Thomas
;
Dunn, Lea H.
;
White, Katherine
- In:
Journal of marketing
84
(
2020
)
4
,
pp. 86-108
Persistent link: https://www.econbiz.de/10012231631
Saved in:
10
Strong anxiety boosts new product adoption when hope is also strong
Lin, Yu-Ting
;
MacInnis, Deborah J.
;
Eisingerich, Andreas B
- In:
Journal of marketing
84
(
2020
)
5
,
pp. 60-78
Persistent link: https://www.econbiz.de/10012271485
Saved in:
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