//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of strategic marketing"
~isPartOf:"The journal of services marketing"
~subject:"Brand image"
~subject:"Customer integration"
~subject:"Customer service"
~subject:"Hotellerie"
~subject:"Service quality"
~subject:"United States"
~subject:"Virales Marketing"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Government document"
~type_genre:"Handbuch"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer Behaviour"
Narrow search
Delete all filters
| 14 applied filters
Year of publication
From:
To:
Subject
All
Brand image
Customer integration
Customer service
Hotellerie
Service quality
United States
Virales Marketing
Consumer behaviour
714
Konsumentenverhalten
714
Beziehungsmarketing
249
Relationship marketing
249
Customer satisfaction
217
Kundenzufriedenheit
217
Dienstleistungsqualität
205
Brand management
107
Markenführung
107
Markenimage
87
Gastronomie
85
Restaurant industry
85
Hotel industry
77
Emotion
66
Viral marketing
64
Social Web
62
Social web
62
Online retailing
55
Online-Handel
55
Internet marketing
54
Online-Marketing
54
Brand
51
Markenartikel
49
Kundenservice
47
Dienstleistungssektor
37
Einzelhandel
37
Retail trade
37
Service industry
37
Confidence
36
Vertrauen
36
Beschwerdemanagement
35
Complaint management
35
Coronavirus
32
USA
32
more ...
less ...
Online availability
All
Undetermined
284
Free
4
Type of publication
All
Article
408
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
Article
Government document
Handbuch
Aufsatz in Zeitschrift
410
Collection of articles of several authors
2
Sammelwerk
2
Language
All
English
410
Author
All
Jang, Soocheong
9
Han, Heesup
8
Mattila, Anna S.
6
Sharma, Piyush
5
Ha, Hong Youl
4
Johnson, Lester W.
4
Klaus, Philipp
4
Wong, IpKin Anthony
4
Wu, Luorong
4
Bilgihan, Anil
3
Chua, Bee-Lia
3
Das, Gopal
3
Fernandes, Teresa
3
Fong, Lawrence Hoc Nang
3
Ha, Jooyeon
3
Hollebeek, Linda D.
3
Japutra, Arnold
3
Jeong, Miyoung
3
Kim, Jong Min
3
Law, Chun Hung Roberts
3
Leckie, Civilai
3
Liu, Matthew Tingchi
3
Martin, Brett
3
Pervan, Simon J.
3
Rosenbaum, Mark
3
Shoemaker, Stowe
3
Sparks, Beverley
3
Swanson, Scott R.
3
Weber, Karin
3
Ahn, Jiseon
2
Alkire, Linda
2
Almanza, Barbara
2
Alnawas, Ibrahim
2
Anaya, Gerardo Joel
2
Bai, Billy
2
Basso, Kenny
2
Benoit, Sabine
2
Blodgett, Jeffrey
2
Boisvert, Jean
2
Bowden, Jana
2
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
Journal of strategic marketing
The journal of services marketing
Journal of business research : JBR
669
Journal of retailing and consumer services
612
International journal of hospitality management
428
The journal of product & brand management
263
The journal of brand management : an international journal
228
Psychology & marketing
207
Journal of consumer research : JCR ; an interdisciplinary bimonthly
190
Journal of hospitality marketing & management
164
Journal of travel and tourism marketing
164
Asia Pacific journal of marketing and logistics
148
European journal of marketing : EJM
127
Journal of international consumer marketing
120
International journal of consumer studies
115
Cogent business & management
114
Journal of marketing communications
114
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
110
The journal of consumer marketing
107
Tourism management : research, policies, practice
105
Journal of the Academy of Marketing Science
104
Journal of marketing
102
Journal of fashion marketing and management
99
Services marketing quarterly
98
The service industries journal
95
International journal of internet marketing and advertising : IJIMA
87
Marketing intelligence & planning
87
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
84
Journal of global marketing
80
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
80
International journal of retail & distribution management
78
Marketing letters : a journal of research in marketing
78
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
73
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
73
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
70
Journal of Islamic marketing
68
International journal of electronic marketing and retailing : IJEMR
67
Journal of service research : JSR
66
Journal of internet commerce
64
more ...
less ...
Source
All
ECONIS (ZBW)
410
Showing
1
-
10
of
410
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
What (really) drives consumer love for traditional luxury brands? : The joint effects of brand qualities on brand love
Pourazad, Naser
;
Stocchi, Lara
;
Michaelidou, Nina
; …
- In:
Journal of strategic marketing
32
(
2024
)
4
,
pp. 422-446
Persistent link: https://www.econbiz.de/10014553321
Saved in:
2
Internal customers creating value in the workplace : conceptualising the internal customer perceived value (ICPV) model
Lo Iacono, Joseph
;
Carlini, Joan
;
France, Cassandra
; …
- In:
Journal of strategic marketing
32
(
2024
)
5
,
pp. 712-728
Persistent link: https://www.econbiz.de/10014553352
Saved in:
3
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
4
Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis
Montargot, Nathalie
;
Kallmünzer, Andreas
;
Kraus, Sascha
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3376-3393
Persistent link: https://www.econbiz.de/10013412897
Saved in:
5
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
6
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
7
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
8
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
9
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
10
AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
Liu, Aijing
;
Ma, Emily Jintao
;
Wang, Yao-Chin
;
Xu, Shi
; …
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 274-291
Persistent link: https://www.econbiz.de/10014483425
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->