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~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"The journal of services marketing"
~subject:"Brand image"
~subject:"Consumer behaviour"
~subject:"Customer integration"
~subject:"Service quality"
~subject:"United States"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Handbuch"
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Search: subject_exact:"Consumer Behaviour"
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Subject
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Brand image
Consumer behaviour
Customer integration
Service quality
United States
Konsumentenverhalten
520
Beziehungsmarketing
184
Relationship marketing
184
Dienstleistungsqualität
182
Customer satisfaction
178
Kundenzufriedenheit
178
Gastronomie
85
Restaurant industry
85
Hotel industry
76
Hotellerie
76
Emotion
58
Viral marketing
49
Virales Marketing
49
Brand management
48
Markenführung
48
Customer service
46
Kundenservice
46
Online retailing
38
Online-Handel
38
Social Web
38
Social web
38
Markenimage
34
Dienstleistungssektor
33
Internet marketing
33
Online-Marketing
33
Service industry
33
Beschwerdemanagement
31
Complaint management
31
USA
30
Coronavirus
28
Holiday behaviour
27
Urlaubsverhalten
27
Satisfaction
25
Corporate Social Responsibility
24
Corporate social responsibility
24
Customer experience
24
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Online availability
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Undetermined
334
Free
4
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Article
518
Book / Working Paper
2
Type of publication (narrower categories)
All
Article in journal
Article
Handbuch
Aufsatz in Zeitschrift
520
Collection of articles of several authors
2
Sammelwerk
2
Language
All
English
520
Author
All
Han, Heesup
12
Jang, Soocheong
12
Mattila, Anna S.
11
Sharma, Piyush
7
Wong, IpKin Anthony
6
Bilgihan, Anil
5
Jeong, Miyoung
5
Klaus, Philipp
5
Wu, Luorong
5
Chua, Bee-Lia
4
Daunt, Kate L.
4
Fong, Lawrence Hoc Nang
4
Ha, Hong Youl
4
Harris, Lloyd C.
4
Hollebeek, Linda D.
4
Hwang, Jinsoo
4
Law, Chun Hung Roberts
4
Liu, Matthew Tingchi
4
Rosenbaum, Mark
4
Sparks, Beverley
4
Bai, Billy
3
Cai, Ruiying
3
Denizci Guillet, Basak
3
DiPietro, Robin B.
3
Ha, Jooyeon
3
Huang, Songshan
3
Hwang, Johye
3
Hyun, Sunghyup Sean
3
Kandampully, Jay
3
Kim, Heewon
3
Kim, Jong Min
3
Kim, Jong-Hyeong
3
Kim, Seongseop
3
Liu, Qing
3
Miao, Li
3
Neale, Larry
3
Nicolau, Juan Luis
3
Parsa, H. G.
3
Poddar, Amit
3
Seger-Guttmann, Tali
3
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Published in...
All
International journal of contemporary hospitality management
The journal of services marketing
Journal of business research : JBR
1,971
Journal of retailing and consumer services
1,930
International journal of consumer studies
760
International journal of hospitality management
723
Psychology & marketing
658
Journal of consumer research : JCR ; an interdisciplinary bimonthly
581
The journal of product & brand management
393
Asia Pacific journal of marketing and logistics
391
The journal of brand management : an international journal
355
European journal of marketing : EJM
348
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
Journal of marketing research : JMR
343
Management science : journal of the Institute for Operations Research and the Management Sciences
329
Journal of international consumer marketing
319
Journal of travel and tourism marketing
316
Journal of marketing management : MM
307
Journal of retailing
303
Cogent business & management
297
Journal of marketing communications
295
International journal of retail & distribution management
292
Tourism management : research, policies, practice
292
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
289
Marketing letters : a journal of research in marketing
289
The international review of retail, distribution and consumer research
289
Journal of marketing
288
The journal of consumer marketing
284
Journal of consumer behaviour : an international research review
283
Journal of fashion marketing and management
283
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
273
Journal of the Academy of Marketing Science
266
Technological forecasting & social change : an international journal
262
Journal of business ethics : JOBE
259
Journal of economic psychology : research in economic psychology and behavioral economics
253
Journal of hospitality marketing & management
245
Marketing intelligence & planning
241
Food policy : economics planning and politics of food and agriculture
240
Young consumers : insight and ideas for responsible marketers
240
Journal of food products marketing
231
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ECONIS (ZBW)
520
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1
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10
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520
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1
The emperor's new clothes : self-explorative engagement in virtual try-on service experiences positively impacts brand outcomes
Lavoye, Virginie
;
Sipilä, Jenni
;
Mero, Joel
; …
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014473563
Saved in:
2
Customer engagement behaviors on physical and virtual engagement platforms
Winell, Erik
;
Nilsson, Jonas
;
Lundberg, Erik
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 35-50
Persistent link: https://www.econbiz.de/10014473569
Saved in:
3
Haute cuisine three-star restaurants’ representation on websites and dining guides : a lexicometric analysis
Montargot, Nathalie
;
Kallmünzer, Andreas
;
Kraus, Sascha
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3376-3393
Persistent link: https://www.econbiz.de/10013412897
Saved in:
4
Customer ecosystems : exploring how ecosystem actors shape customer experience
Lipkin, Michaela
;
Heinonen, Kristina
- In:
The journal of services marketing
36
(
2022
)
9
,
pp. 1-17
Persistent link: https://www.econbiz.de/10013542858
Saved in:
5
Encouraging prolonged consumption through habit-boosting efforts : conceptualization and research agenda
Taylor, Jennifer Fries
;
Beatty, Sharon E.
;
Roberto, …
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 28-42
Persistent link: https://www.econbiz.de/10014473581
Saved in:
6
Service mega-disruptions : a conceptual model and research agenda
Vredenburg, Jessica
;
Kapitan, Sommer
;
Jang, Sharon
- In:
The journal of services marketing
38
(
2024
)
1
,
pp. 131-144
Persistent link: https://www.econbiz.de/10014473598
Saved in:
7
Call it robot : anthropomorphic framing and failure of self-service technologies
Barone, Ada Maria
;
Stagno, Emanuela
;
Donato, Carmela
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 272-287
Persistent link: https://www.econbiz.de/10014515617
Saved in:
8
The other extreme of the circumplex of emotion : an investigation of consumer outrage
Bourdeau, Brian L.
;
Cronin, J. J.
;
Padgett, Daniel T.
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 312-325
Persistent link: https://www.econbiz.de/10014515634
Saved in:
9
Transforming health-care service through consumer co-creation : directions for service design
Carlini, Joan
;
Muir, Rachel
;
McLaren-Kennedy, Annette
; …
- In:
The journal of services marketing
38
(
2024
)
3
,
pp. 326-343
Persistent link: https://www.econbiz.de/10014515638
Saved in:
10
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
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