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~isPartOf:"International journal of contemporary hospitality management"
~subject:"Dienstleistungsinnovation"
~subject:"Hotellerie"
~subject:"Innovationsmanagement"
~subject:"Relationship marketing"
~subject:"Service quality"
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Dienstleistungsinnovation
Hotellerie
Innovationsmanagement
Relationship marketing
Service quality
Customer integration
19
Kundenintegration
19
Betriebliche Wertschöpfung
9
Beziehungsmarketing
9
Value creation
9
Customer value
6
Dienstleistungsqualität
6
Kundenwert
6
Service-Dominant Logic
6
Service-dominant logic
6
Value co-creation
6
Consumer behaviour
5
Gastgewerbe
5
Hospitality industry
5
Innovation
5
Konsumentenverhalten
5
Brand management
4
Markenführung
4
Tourism industry
4
Tourismuswirtschaft
4
Co-creation
3
Customer engagement
3
Dienstleistung
3
Gastronomie
3
Hotel industry
3
Innovation management
3
New product development
3
Produktentwicklung
3
Restaurant industry
3
Services
3
Social Web
3
Social web
3
Airbnb
2
Customer involvement
2
Customer satisfaction
2
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English
14
Author
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Alasker, Thamir Hamad
1
Ang, Chinhui
1
Aziz, Mariam Ashraf
1
Balaji, M. S.
1
Ballester, Estefania
1
Buhalis, Dimitrios
1
Chan, Eric S. W.
1
Chathoth, Prakash K.
1
Chen, Ja-Shen
1
Chen, Sandy C.
1
Chen, Yee-Chen
1
Chou, Cindy Yunhsin
1
Elsotouhy, Mohamed
1
Ghonim, Mohamed A.
1
Gu, Huimin
1
Hampson, Daniel P.
1
Han, Tien-Cheng
1
Harrington, Robert J.
1
Hsiao, Chan
1
Jiang, Yangyang
1
Kamboj, Shampy
1
Kerr, Don
1
Khashan, Mohamed A.
1
Kwan, Ho Yan
1
Lee, Yi-Hsuan
1
Leung, Daniel
1
Lin, Michael S.
1
Luu Trong Tuan
1
Ma, Shuang
1
Raab, Carola
1
Rahman, Zillur
1
Rubio Benito, Natalia
1
Ruiz Mafe, Carla
1
Sarmah, Bijoylaxmi
1
Shin, Hakseung
1
Siu, Noel Yee-Man
1
Tanford, Sarah
1
Teng, Hsiu-Yu
1
Tsaur, Sheng-Hshiung
1
Tu, Jin-Hua
1
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Published in...
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International journal of contemporary hospitality management
Journal of business research : JBR
103
Journal of retailing and consumer services
62
Industrial marketing management : the international journal for industrial and high-tech firms
45
International journal of innovation management
38
Journal of service management
34
The journal of services marketing
34
Research policy : policy, management and economic studies of science, technology and innovation
31
SpringerLink / Bücher
31
Technological forecasting & social change : an international journal
28
The service industries journal
27
International journal of hospitality management
23
Journal of strategic marketing
23
The journal of business & industrial marketing
23
Service business
19
Journal of marketing management : MM
17
Journal of service research : JSR
17
Journal of the Academy of Marketing Science
15
Customer engagement : contemporary issues and challenges
14
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
14
International journal of technology management : IJTM
14
The journal of product & brand management
14
International journal of technology marketing : IJTMkt
13
Journal of service research
13
Public management review
13
International journal of product development : IJPD
12
Journal of service theory and practice : JSTP
12
Marketing intelligence & planning
12
Technovation : the international journal of technological innovation, entrepreneurship and technology management
12
Tourism management : research, policies, practice
12
Handbook of research on customer engagement
11
Innovation: organization & management : IOM
11
Journal of marketing
11
Journal of open innovation : technology, market, and complexity
11
The journal of product innovation management : an international publication of the Product Development & Management Association
11
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Services marketing quarterly
10
The journal of brand management : an international journal
10
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ECONIS (ZBW)
14
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14
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1
Mediating customer engagement in the relationship between fast-food restaurants' innovativeness and brand evangelism during COVID-19 : evidence from emergent markets
Khashan, Mohamed A.
;
Elsotouhy, Mohamed
;
Aziz, Mariam Ashraf
- In:
International journal of contemporary hospitality management
36
(
2024
)
4
,
pp. 1353-1374
Persistent link: https://www.econbiz.de/10014483845
Saved in:
2
Exploring open innovation engagement process of hotel brand community members : motivation, empowerment and consequences
Shin, Hakseung
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4451-4467
Persistent link: https://www.econbiz.de/10014430128
Saved in:
3
Can perceived coolness enhance memorable customer experience? : the role of customer engagement
Tsaur, Sheng-Hshiung
;
Teng, Hsiu-Yu
;
Han, Tien-Cheng
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
12
,
pp. 4468-4485
Persistent link: https://www.econbiz.de/10014430129
Saved in:
4
Females' customer engagement with eco-friendly restaurants in Instagram : the role of past visits
Ballester, Estefania
;
Ruiz Mafe, Carla
;
Rubio Benito, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2267-2288
Persistent link: https://www.econbiz.de/10014280955
Saved in:
5
Metaverse as a driver for customer experience and value co-creation : implications for hospitality and tourism management and marketing
Buhalis, Dimitrios
;
Lin, Michael S.
;
Leung, Daniel
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 701-716
Persistent link: https://www.econbiz.de/10013546075
Saved in:
6
Reference effects and customer engagement in a museum visit
Siu, Noel Yee-Man
;
Zhang, Tracy Junfeng
;
Kwan, Ho Yan
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 482-508
Persistent link: https://www.econbiz.de/10013164473
Saved in:
7
Robots at your service : value facilitation and value co-creation in restaurants
Zhang, Xiya
;
Balaji, M. S.
;
Jiang, Yangyang
- In:
International journal of contemporary hospitality management
34
(
2022
)
5
,
pp. 2004-2025
Persistent link: https://www.econbiz.de/10013412133
Saved in:
8
Fostering green service innovation perceptions through green entrepreneurial orientation : the roles of employee green creativity and customer involvement
Luu Trong Tuan
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2640-2663
Persistent link: https://www.econbiz.de/10013412693
Saved in:
9
Linking positive psychological capital with customer value co-creation
Lee, Yi-Hsuan
;
Hsiao, Chan
;
Chen, Yee-Chen
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1235-1255
Persistent link: https://www.econbiz.de/10011708025
Saved in:
10
Co-creation in hotel service innovation using smart phone apps : an empirical study
Sarmah, Bijoylaxmi
;
Kamboj, Shampy
;
Rahman, Zillur
- In:
International journal of contemporary hospitality management
29
(
2017
)
10
,
pp. 2647-2667
Persistent link: https://www.econbiz.de/10011777136
Saved in:
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