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~isPartOf:"International journal of hospitality management"
~isPartOf:"Journal of advertising research"
~source:"econis"
~type_genre:"Aufsatz in Zeitschrift"
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Emotion
197
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84
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Customer satisfaction
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Dienstleistungsqualität
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Aufsatz in Zeitschrift
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Han, Heesup
6
Jang, Soocheong
6
Madera, Juan M.
6
Mattila, Anna S.
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Lee, Lindsey
5
Kim, Jong-Hyeong
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Kim, Woo Gon
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International journal of hospitality management
Journal of advertising research
Journal of business research : JBR
232
Journal of retailing and consumer services
152
Journal of business ethics : JOBE
102
Tourism management : research, policies, practice
91
Psychology & marketing
83
Journal of consumer research : JCR ; an interdisciplinary bimonthly
77
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
77
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
74
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
63
Academy of Management journal : AMJ
62
Journal of economic psychology : research in economic psychology and behavioral economics
56
Journal of business and psychology
54
Journal of travel and tourism marketing
54
International journal of contemporary hospitality management
49
Journal of vocational behavior
49
Journal of hospitality marketing & management
48
Journal of behavioral decision making
47
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
47
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
45
Journal of economic behavior & organization : JEBO
45
The journal of services marketing
45
The service industries journal
43
Tourism management perspectives : TMP
43
Journal of managerial psychology
42
Journal of marketing research : JMR
41
The journal of brand management : an international journal
41
Human relations
40
European journal of marketing : EJM
39
The Academy of Management review : AMR
39
The journal of product & brand management
39
Cogent business & management
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
34
Leadership & organization development journal
34
Marketing letters : a journal of research in marketing
34
Journal of marketing management : MM
31
International journal of consumer studies
30
Journal of consumer behaviour : an international research review
29
Journal of marketing communications
29
Entrepreneurship, theory and practice : ET & P
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ECONIS (ZBW)
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61
An empathy lens into peer service providers : personal versus commercial hosts
Shuqair, Saleh
;
Pinto, Diego Costa
;
Mattila, Anna S.
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328029
Saved in:
62
When work and life boundaries are blurred : P2P accommodation hosts' work-life integration and consequences
Ma, Emily Jintao
;
Wang, Sujie
;
Wang, Danni
;
Liu, Aijing
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328050
Saved in:
63
Nostalgic experiences in time-honored restaurants : antecedents and outcomes
Song, Hanqun
;
Xu, Jing
;
Kim, Jong-Hyeong
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328055
Saved in:
64
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming
;
Vu, Huy Quan
;
Li, Gang
;
Law, Chun Hung …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Saved in:
65
Do consumers care about CSR in their online reviews? : an empirical analysis
D'Acunto, David
;
Tuan, Annamaria
;
Dalli, Daniele
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241385
Saved in:
66
The effect of cuisine creativity on customer emotions
Leong, Man Wai Aliana
;
Yeh, Shih-Shuo
;
Fan, Yu-Lin
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241392
Saved in:
67
The chain of effects from authenticity cues to purchase intention : the role of emotions and restaurant image
Kim, Jong-Hyeong
;
Song, Hanqun
;
Youn, Hyewon
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241414
Saved in:
68
Drivers of helpfulness of online hotel reviews : A sentiment and emotion mining approach
Chatterjee, Swagato
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241418
Saved in:
69
Sentiment and guest satisfaction with peer-to-peer accommodation : when are online ratings more trustworthy?
Zhu, Liang
;
Lin, Yan
;
Cheng, Mingming
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241523
Saved in:
70
Investigating emotional commitment towards a region and a hotel brand
Konu, Henna
;
Murphy, Jamie
;
Komppula, Raija
;
Mikkonen, Titta
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241562
Saved in:
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